Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Communication Strategist and Master Coach

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A Motivational Quote to Keep You Going Even During Dark Times

I recently saw the motivational quote below and knew that I needed to make a poster for my loyal readers!  This post was written during the pandemic of 2020. The message is necessary more so than ever before. Certain friends know that when we get together (at a distance, of course) I don’t mind talking about the latest news – ONLY if it’s for a few minutes and NOT the entire evening. I’m sure you or even some of your friends, colleagues, or family are glued to the TV for hours. This is dangerous for our mental health. Being informed is mandatory in my book. Concentrating on all the negativity is crippling.

Coaching clients see that they are putting themselves in harm’s way when they only concentrate on the darkness.  It’s hard work to change our attitudes.  So hard.  It’s possible when we put our minds on high alert that we can get unstuck and actually find opportunities even during the darkness. I’m hearing patterns after I ask clients, “How have you changed during this pandemic – both positively and negatively?”

      Here are some of the negative responses 

  • I’m having trouble sleeping
  • I’m worried about bills
  • I hope my relative doesn’t get the virus
  • I’m concerned about money or my job
  • I’m afraid that the virus will last a long time
  • Our kids miss their social life and this pandemic is affecting them

    Here are some of the positive responses 

  • I appreciate my family more than ever before
  • I’m taking care of myself by exercising more
  • I’m taking advantage of this new virtual world by taking powerful classes
  • I’m rethinking my career

motivational quote

Why this motivational quote means so much to me

Many of you have seen several posts about launching my Online Course: Kick Conflict to the Curb: Get the Respect You Deserve. This idea came out of the pandemic. I was one of the lucky ones who joined several online courses with top-notch trainers.  Gina Carr, Terry Brock, and Bob Pike have helped me focus on an entirely new career – virtual training. It was difficult finding time to attend all the classes because I was still working with coaching clients even during this dark time. Of course, I didn’t know at the time how impactful this training was going to be for me. I just knew I had to do something to make sure I didn’t get pulled into all the craziness.

My next course starts on September 15th. I’m keeping this class small to concentrate on the needs of each person who signs up. That’s why seating is limited. September 10th is when registration closes. Please visit my landing page HERE to find out if the class is right for you or your direct reports.

I’m here to answer your questions and to share all the exciting details including that each participant will have a laser-focused 60-minute phone coaching session with me.  30 minutes when the class starts to set goals and discuss current conflicts and 30 minutes with me at the end of the class to make sure you reach your goals.

How Does the Motivational Quote Speak to You?

  • How has the pandemic changed you both positively and negatively?
  • What do you do to stay balanced during the light and dark of the pandemic?

I encourage you to reach out to me with questions about your own conflict resolution issues or for direct reports. Don’t worry, I will not sell you anything when you call! This master coach and communication strategist loves what I do and I care about clients and advocates.  My cell;  248.325.8101.

Have a GREAT Week!

Joyce Weiss, M.A., CSP
The Queen of Conflict Resolution

 

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Are You Ready to Implement Two of my Favorite Conflict Resolution Skills?

  • Are you ready to learn and implement 2 of my favorite communication tools?
  • Do you want to hear inside coaching secrets on how clients have improved their success at work after using these powerful conflict resolution skills?

If you saw my blog post last week, you read all about the September 15, 2020 launch of my online class – Kick Conflict to the Curb.  This week you will experience 2 of my favorite conflict resolution skills and tools.  It includes 2 videos on how to use Verbal Aikido and Be Direct with Respect®.  Please let me know how I can help you decide if the class is right for you or your direct reports.

Conflict Resolution Skills #1:  Verbal Aikido

Verbal Aikido is a conflict resolution skill that helps you gain control when someone pushes your hot buttons. The person who pulls back when he or she is pushed is the stronger one in the conversation.  Here’s an incident that happened to me during a conflict resolution program with first responders.  I was speaking about verbal aikido when an angry participant stood up and said, “Joyce, you seem like a nice lady, but this will not work on the streets.”  I said to myself, “Joyce, you teach this stuff, use verbal aikido!” I said, “You’re right, this strategy won’t work on the streets.  It will work in your office with your colleagues and direct reports.”  The participant relaxed and smiled and said, “Joyce YOU are right.  Thanks for setting me straight.”

You’re right are words that diffuse the hostile person.  We don’t need to agree with someone if they are NOT right.  If they are correct, try doing this next time and you will see the other person stop pushing back.  Hey, I know this stuff works, because I only coach skills that I’ve tried in my own life! 🙂  Check out verbal aikido in the search bar to the right to find more articles and videos on this important conflict resolution skill.

Conflict Resolution Skills #2:  Be Direct with Respect®

Be Direct with Respect® is my secret sauce.  Clients have been using this trademark of mine for over 30 years!  It’s powerful and easy to use.  This is the formula:
I am_____________________________________(your emotional response)
When____________________________________(non-judgmental)
Because__________________________________(how it affects you)

The story below gives you a perfect example that one of my clients used with her boss after he ridiculed her in front of her direct reports.  After practicing this tool during the online course – Kick Conflict to the Curb she felt comfortable with her new skill.  She was ready to speak to her boss.  “Ron, I was embarrassed when I was ridiculed in front of my direct reports because it discounted my leadership role.  I appreciate constructive feedback because that’s how I’ve grown professionally.  I would appreciate it if you speak to me privately in the future.”  Ron was impressed with her direct and respectful communication.

Let’s Stay Connected

Please let me know your questions about Kick Conflict to the Curb to see if the class is right for you or your direct reports.  The cool thing is that we can create your private course with your team – just think, less stress, drama, and MORE peace! Send me a private email on what stress or conflict issues you are experiencing and how I can help you learn and implement powerful conflict resolution skills.

Until next week,

Joyce Weiss, M.A., CSP
Conflict Resolution Queen
Communication Strategist and Master Coach

Remember, You Get What YOU Tolerate!

Contact Joyce

Joyce Weiss
6737 Oyster Cove
West Bloomfield, MI 48323

Email: joyce@joyceweiss.com
Phone: 1-248-681-5831

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