Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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April 11, 2013 By Joyce Weiss Leave a Comment

You Have to Listen to This!

conflict cave can u get along

How would you like to  find time to do the things that you want to do with more energy?

I teach people to have TOUGH conversations so they get a better night’s sleep.
Many of my clients tell me that they wake up in the middle of the night trying to figure out what to say to a boss, co-worker, or a negative person in their personal or professional life.

This blog post will give you a few tips so you can be direct, gain control and stop wasting time trying to figure out what to say to that person!

Joyce is interviewed for The Leading Edge radio show by Debra Levantrosser

Listen to this 7 minute radio show (The Leaning Edge) where Debra Levantrosser  interviewed me on this very subject.

Debra is the Founder of The MI Lean Consortium (MLC).
MLC was founded in 2008 by a group of forward-thinking individuals who firmly believed that if every MI organization
used lean principles, the state’s economy would rebound.
Debra Levantrosser is a leading international professional in the areas of productivity improvement, alignment and change, and facilitation and planning.
She is also the founder of Arbed Solutions which helps business grow and develop the next generation of leaders.
She interviews key players who use the LEAN concepts to reduce waste at their work.

Click here to listen to the radio show & learn how to gain control during those tough conversations

4 DON’TS in Using Constructive Feedback

Okay, you’ve worked on staying calm when others give you constructive feedback.

When people give constructive feedback, they do it to influence future behavior – not to change the past.
Though it may be difficult to hear, try to listen … and:

1. Don’t defend yourself.

2. Don’t deny responsibility.

3. Don’t counter attack.

4. Don’t withdraw.

Click here to listen to the radio show & learn how to gain control during tough conversations

 

Was this helpful?

Let us hear your thoughts in the comment section  below.

Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.

Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

For more information, articles and podcasts, visit Joyce’s website

You can sign up for The FREE video series on “Reducing Conflict in the Workplace” on the blog!

Find out more about The MI Lean Consortium by clicking here.

Until next time, this is Joyce Weiss
and REMEMBER…YOU Get What YOU Tolerate!

 

Filed Under: Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication
Tagged With: conflict in the workplace, constructive feedback, how to improve communication skills, resolve conflict and interpersonal issues

April 2, 2013 By Joyce Weiss Leave a Comment

Tips to Create a Winning Team

conflict 2 ppl arguing

Do you ever wonder why your team is not as productive and positive as you want it to be?
Do you want to resolve conflict in the workplace by changing things around?

If so, you are in the right place!
My clients ask me to help them deal with tough situations at work.
They know that this is the only way to make change…facing it head on.

Their challenge is that they don’t want to hurt anyone’s feelings or make things worse.
They know how to have those tough conversations and move forward after they learn the techniques that I’ve already shared with you in other blog posts such as:

  • Be Direct with Respect
  • Verbal Aikido
  •  The Gap

Read this post on how to handle tough conversations
Send me any questions that you may have to improve your working condition.

 Reasons Why Team Synergy WON’T Work

Have you ever wondered why your team doesn’t work as well as it can? Does your team…

  •  Believe it is already there?
  •  Continue to use group think?
  •  Allow negative team members to zap the team’s morale?
  •  Know the expectations and roles of others?

If so, discuss the possible reasons to remove obstacles.

Was this helpful?

Let us hear your thoughts in the comment section below.

Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.

Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

For more information, articles and podcasts, visit https://www.joyceweiss.com

Until Next Time…This is Joyce Weiss
and Remember…YOU Get What YOU Tolerate!

P.S.  Click here for more information on how to deal with tough conversations

 

 

Filed Under: Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Miscellaneous
Tagged With: Conflict and Resolution Specialist, conflict in the workplace, how to improve communication skills, resolve conflict and interpersonal issues

March 5, 2013 By Joyce Weiss Leave a Comment

5 Ways to Share Constructive Feedback Successfully

 

conflict 2 ppl shouting holding targetAre there team issues that need to be resolved?

Hopefully your team doesn’t resolve conflict in the workplace like these 2 people in the photo!

Remember, I encourage and support people to have tough conversations so they sleep better at night.
One of the ways I do this is by sharing the tips that are in this blog post.
If you want more information on any of these tips feel free to ask in the comment section below
or email me at Joyce@JoyceWeiss.com

When you’re communicating with others in a stressful setting, focus on these 5 tips:

1.  All criticism is valid from the critic’s perspective.  Ask yourself what that person sees that you many not.

2.  Disregard the judgmental aspects of a criticism and address what can be beneficial to you.

3.  Keep your mind open to all viewpoints.

4.  Adopt an attitude that says, “I want to know if I have blind spots that I may not see about myself.”

5.  Avoid taking a defensive position when criticism is leveled at you.

 Click here to watch my short video on “Dealing with Negativity in the Workplace”

Was this helpful?
Let us hear your thoughts in the comment section below.

Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.
Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

For more information, articles and podcasts, visit Joyce’s website on Conflict in the Workplace

Until next time
This is Joyce Weiss and REMEMBER…”You Get What YOU Tolerate!”

Filed Under: Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Respect in the Workplace
Tagged With: conflict in the workplace, constructive feedback, how to improve communication skills, resolve conflict and interpersonal issues

February 5, 2013 By Joyce Weiss Leave a Comment

Team Members Got NO Respect? How to Fix Team Communication

conflict man holding out hand..stop

Are your team members losing R-E-S-P-E-C-T for others on the team?
How can you increase team communication and get people refocused?

If there are unresolved issues festering below the surface, they eventually cause energy to be diverted from your team.
Learn how to Be Direct with Respect®.

 

Here are some ideas to start your team opening up with each other:

  • By standing up for our rights, we show that we respect ourselves and achieve respect from others.
  • It’s a form of selfishness when we don’t let others know how we feel and think.
  • Sacrificing our rights results in training other people to mistreat us.
  • We all have a natural right to courtesy and respect.
  • When we use Be Direct with Respect®, everyone involved benefits.

Do you want more detail on how to implement this powerful tool… Be Direct with Respect®?
Check out this video…Direct Communication to Reduce Conflict in the Workplace

Was this helpful?
Let us hear your thoughts in the comments below.
Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.
Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.
For more information, articles and podcasts, visit Joyce’s Website for FREE Resources

Until next time…This is Joyce Weiss
and Remember…YOU GET WHAT YOU TOLERATE! 🙂

Filed Under: Communication, Conflict in the Workplace, How to Improve Communication in the Workplace, Increase Respect in the Workplace, Miscellaneous
Tagged With: how to improve communication skills, resolve conflict and interpersonal issues, Respect in the Workplace

January 15, 2013 By Joyce Weiss Leave a Comment

Do you want to be a MASTER Communicator?

use the power talk formular 1

My clients tell me that they really enjoy the Tough Communication     portion of my “Resolving Conflict in the Workplace” program.
This blog post describes a small portion of the training so that you can start improving your communication skills.

Let’s say that you need to have that difficult talk with Bob who is a great person on your team BUT he does not clean up after he uses the kitchen.  The team agreed that everyone was responsible to clean the kitchen.  The team talks about Bob and you want to stop the gossip.

Many times people don’t know how to have these “talks” and they use sarcasm like, “You are really a slob and we are sick of it.”  Obviously you won’t get very far with this comment and Bob will become defensive.  So what can you do?

The answer…Use The Power Talk Formula described in the photo.

Here is a possible response:  Bob, “I am frustrated when I come into the kitchen and see dirty dishes because everyone on the team agreed to clean up after themselves.”  Of course Bob can still get defensive.  If he does you can continue in a calm tone to make sure he really understands how this is about the team’s agreement to keep the kitchen clean and not about him.  This formula works like a charm after you practice, practice, and practice.

It took me a long time to get comfortable with this formula and it is a now a natural skill.  Remember, I said that it took me a long time to learn the skill.  I suggest that you practice this with your family.  You may thank me after you get some great results and PLEASE share your successes with me in the comment section below.

Receive your own poster with 20 tips to become a MASTER communicator.
Sign up for the FREE Video Series “20 Tips to Reduce Conflict in the Workplace” at my website.
You will receive your FREE poster immediately!

Was this helpful?
Feel free to share this blog post and the videos with your team!  Please acknowledge that the information came from Joyce Weiss’s blog.
Share your Tough Communication successes in the comment section below.

Until next time…This is Joyce Weiss
and Remember…YOU GET WHAT YOU TOLERATE!

 

 

 

 

 

 

Filed Under: Communication, Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Increase Respect in the Workplace
Tagged With: constructive feedback, how to improve communication skills, resolve conflict and interpersonal issues

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Email: joyce@joyceweiss.com
Phone: 248-681-5831

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