Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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July 7, 2020 By Joyce Weiss Leave a Comment

Video on Coaching Skills to Use with Emerging Leaders

Are you a leader who has emerging leaders who are productive, yet weak with soft skills?
Do you want to know how you can help this employee?
If so you’re at the right place!

Many of you have been following my videos and blog posts since 2010 and I appreciate you!  For those who are new to my messages, you will see that I refer to several key communication strategies that help clients – kick conflict to the curb to get the results they deserve. Clients are emerging leaders, individuals, and organizations who want to reduce drama and find more peace in their life.

Coaching Skills with Emerging Leaders:  Meet Scott

I’d like you to meet Scott, an emerging leader who is one of the brightest stars in a midsized company.  There is only one reason why Scott did not get promoted. Scott had a blind spot and did not see what his leaders saw. Every time Scott opened his mouth, he had to prove to upper management that he was the brightest person in the room by sharing tons of details.  He got into the weeds.

Coaching Skills with Emerging Leaders:  Why did Scott’s Supervisor suggest coaching?

Leadership tuned Scott out when he gave reports in meetings. He knew he was not listened to but was unaware of his blind spot.  Scott was referred to me as a coaching client by his supervisor who believed in him. It took only a few sessions for Scott to recognize that he
gave too many details.  He admitted that he wanted to prove how smart he was.

Scott didn’t realize that this one communication barrier was stopping a promotion. He took a behavioral assessment that opened up Scott’s eyes to his strengths and areas to improve with his communication skills. In case you want to know the ending.  Yes, Scott worked on his soft skills and finally received a well-deserved promotion.

 

https://youtu.be/iergHpct6KI

Are you interested in a promotion or career move?

Do you have direct reports or emerging leaders who need to improve soft skills? If so please call me on my cell:  248.325.8101 or send me an email. We can discuss several options to fit any time schedule and budget.  Also, feel free to ask for details on my new online course:  Kick Conflict to the Curb: Get the Respect You Deserve!  I’m starting another waitlist.  We will discuss the best choice for you or your direct reports.

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Career Advancement is like riding a bike. Shift Gears from coasting to owning the road!  
Find your voice with Joyce!

PPS I work with individuals, small groups, and organizations who want to reduce drama at work and find more peace by Kicking Conflict to the Curb to Get the  Respect YOU Deserve!  Now let’s go do it! 🙂

Filed Under: emerging leaders, Executive Coaching
Tagged With: Coaching as a Leader, how to improve communication skills

June 23, 2020 By Joyce Weiss Leave a Comment

Video on a Powerful Communication Strategy to Protect You When You are Angry

Do you want to use a powerful communication strategy to protect you before you open your mouth?
Do you ever say something and wish you didn’t?

If so, you are not alone.
I will give you a communication strategy that will help you by saying something that you wish you didn’t say.

This video will show you how to control your words before you decide to say something.  Stay tuned, next week’s video will take you even deeper!

https://youtu.be/vUpdemYWgs8

 

Communication Strategy 1:  Quote from Norman Cousins norman cousins | communication strategy

American journalist, Norman Cousins said, Wisdom consists of the anticipation of consequences.

I just shared this communication strategy during an online communication program with a group of the chamber of commerce professionals.  They loved this communication strategy because it’s easy to use and they have stopped themselves from blurting out the wrong message.

Communication Strategy 2:  The GAP is an Important Tool

  • A stimulus is something that happens to us.  If someone interrupts you, the interruption is the stimulus.
  • The response is how we react after someone interrupts us.
  • THE GAP helps us make a choice on how we react.
  • Take a deep breath and step back for a moment.
  • We need to see the space between the stimulus and response instead of immediately talking.
  • Recognize when you are angry and get into the GAP.

Stay Connected with Me

Add a comment to my blog on how you deal with tough conversations and how you use the GAP.
You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email
with concerns that you are experiencing at work.

Please contact me at my cell 248.310.6998 or 800.713.1926 to explore how career coaching could be a great action step for your career development. There are many options to fit your budget and time schedule!   My last 4 clients have asked me to help them feel more comfortable with their public speaking skills.  It only takes a few sessions to make this happen.  Hey, what can I say?  I’m quick and clients use their new public speaking skills immediately.  A win/win for all.  🙂

Stay tuned!
Next week I will go deeper and share a motivational story about you going to an angry neighbor’s house to borrow a rake. It’s a great story so please come back to watch the video.

Do you want more information on how to resolve conflict or advance your career?
Sign up for articles, newsletters, and videos HERE

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Career Advancement is like riding a bike. Shift Gears from coasting to owning the road!
Find your voice with Joyce!

 

 

 

 

Filed Under: Communication Strategies, The GAP
Tagged With: conflict in the workplace, how to improve communication skills

May 19, 2020 By Joyce Weiss Leave a Comment

A Communication Secret to Control Your Triggers

Would you like to learn a communication secret to control your triggers?
Do others know how to push your triggers?

The video below will give you an important communication secret to gain control of some of your triggers.  

Communication Secret #1:  Identify Your Triggers

I recently produced an online virtual training on Controlling Your Triggers.  The participants work at a small business and wanted me to help them cope better during the 2020 pandemic.  They came up with the following list of triggers:

  • Living with different personalities 24/7
  • Lack of boundaries and space
  • Children thinking that the pandemic will never end
  • High school students not having a senior year
  • Relationships deteriorating
  • Parents working full time while homeschooling
  • Extended families living together

Communication Secret #2:  Know that Change is Part of Our Life Right Now

A trigger of mine is when people constantly complain about how things have changed and they do nothing about this.  This may sound like I’m really hard on others.  Those of you who know me realize that I raise the bar of expectations very high either for me or my clients.  Change is part of our lives.

  • We all know people who deal well – and who don’t deal well with change.
  • This is not new.
  • What is new is that we are ALL experiencing a change in our routine.
  • Change is a trigger for some people.
  • We can offer support and even help them look at options.
  • It’s up to all of us to see that we can see everything as out of our control or do our best to look for opportunities in this change.

Communication Secret #3:  Make Your “Trigger” Conversations Safe 

First, decide who you want to have a conversation with to clear the air.  Create a plan using the following strategy:

I do want to ___________________.
I do not want to _________________.

I do want to have an important conversation about boundaries.
I don’t want to create stress between us.

Once you start off your conversation this way, you can then go deeper on what boundary you need to discuss with this person.
Please comment on this blog with who you can use this secret and what you hope to accomplish.  I will send you a response on how you can improve your plan or give you the green light to move forward.  You can always send me a private email if you have a sensitive topic that you want to ask me.

Stay Connected with Me

Add a comment to my blog on how you deal with your triggers.  What stories or expressions help you? You will receive a response from me because I enjoy connecting with my readers! 🙂

Please contact me at my cell 248.325.8101 or 800.713.1926 to explore how you can kick conflict to the curb.  There are many options to fit your budget and time schedule!   My last 4 clients have asked me to help them feel more comfortable with their public speaking skills.  It only takes a few sessions to make this happen.  Hey, what can I say?  I’m quick and clients use their new communication skills immediately.  A win/win for all.  🙂

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Career Advancement is like riding a bike. Shift Gears from coasting to owning the road!
Find your voice with Joyce!

Filed Under: communication secrets, triggers
Tagged With: control triggers, how to improve communication skills

March 3, 2020 By Joyce Weiss Leave a Comment

Video 7: Become a Better Communicator by Using Training Evaluations

  • Would you like to know my secrets on how to become a better communicator by using training evaluations?
  • Do you only concentrate on the negative feedback from your speech evaluations?

I know first hand how it is when we get negative evaluations.  We have to train ourselves to learn from the feedback.  Some of my clients take it personally.  After working with me as their communication coach, they understand that this feedback could uncover their blind spots.  This video will support your efforts and self-esteem.

Tip #1 to Become a Better Communicator

We have to remember that some people who fill out evaluations may not know the importance of constructive feedback.
I’ve received many comments that have helped me over the years and I appreciate the comments.
Then there are those comments that are not constructive and only critical evaluations that are mean spirited.

  • I was told that I was too short.  My height is something I can’t change and I still laugh at this today.
  • An audience participant told me that my outfit was too colorful.  My blouse was light pink.
  • I saw someone fill out the evaluation before I even opened my mouth!

 Tip #2 to Become a Better Communicator

The real lesson is to enjoy the positive feedback and learn from the constructive feedback that is valid.  I remember one of my first training sessions when someone told me that my outfit was too noisy for them.  They were right.  I wore a black and white polka dot dress.  That’s when I started to wear classic clothes for training.  I learned and was open to feedback.

Stay Connected with Me

Add a comment to my blog on what you learned from constructive feedback when you spoke to a group. You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email HERE  with concerns that you are experiencing at work.

Please contact me at my cell 248.310.6998 or 800.713.1926 to explore how career coaching could be a great action step for your career development. There are many options to fit your budget and time schedule!

My last 4 clients have asked me to help them feel more comfortable with their public speaking skills.  It only takes a few sessions to make this happen.  Hey, what can I say?  I’m quick and clients use their new public speaking skills immediately.  A win/win for all.  🙂

Please let me know of emerging leaders, individuals or groups who want to Kick Conflict to the Curb to get the  Respect They Deserve!

Here are Links to Videos 1-6: Secrets from a Trainer to Engage Your Audience

 

Video 1
arrive early

Video 2
sit with your audience

Video 3
how to use humor

Video 4
using props

Video 5
danger:  don’t be boring

Video 6
movement exercises

 

 

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Find your voice with Joyce!

 

 

 

 

 

 

 

 

 

 

 

Filed Under: communication secrets, public speaking training
Tagged With: how to improve communication skills, training evaluations

February 24, 2020 By Joyce Weiss Leave a Comment

Video 9: You May be Surprised Why I Became a Communication Strategist


Clients ask me how I became a communication strategist.  The answer may surprise you.

I was a late talker.  My relatives lived on the same block in Detroit MI.  They were very supportive and did what they could to understand my gibberish for years.  My father understood me when I said, “The goo took moo.”  In my language, it meant, “The girl took my mirror.”  Finally, I grew out of that stage and started talking a bit later than other kids in my family.  I was ready and look at me now.

We sure didn’t know that I was going to end up speaking for a living.  I started out as a keynote speaker and now I specialize in coaching emerging leaders, individuals, and small groups to kick conflict to the curb to get the respect they deserve.

People smile or laugh when I tell them that I was a late talker.  It has been an interesting ride for me.  I find it fascinating to research the latest information about communication challenges.  Clients appreciate that I share my stories with them about my own journey because it makes me approachable and real.  I think that these two qualities are not bad for a coach.  🙂

Here’s the lesson for today’s message 

Try to figure out your own path on why you do what you do today. Did you dream as a child that you would be in your present career?  What did you want to do when you grew up?  We all have stories to share during our speeches or in any communication.

Stay Connected with Me

Please add a comment to my blog on the stories you share about yourself on why you do what you do today.  You can always send me an email HERE with questions on how you can find your own story.  You will receive a response from me because I enjoy connecting with my readers! 🙂

Reach out on my cell 248.310.6998 or 800.713.1926 to explore how career coaching could be a great action step for your career development or others who could benefit from working with me as their personal communication coach. There are many options to fit your budget and time schedule!

My last 6 clients have asked me to help them feel more comfortable with their public speaking skills.  It only takes a few sessions to make this happen.  Hey, what can I say?  I’m quick and clients use their new public speaking skills immediately.  A win/win for all.  🙂

Here are Links to Videos 1-8 Secrets from a Trainer How to Engage Your Audience

 

Video 1
arrive early

Video 2
sit with your audience

Video 3
how to use humor

Video 4
using props

Video 5
danger:  don’t be boring

Video 6
movement exercises

Video 7
evaluations

video 8
why I talk about conflict

 

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Find your voice with Joyce!

 

 

 

 

 

 

 

 

 

 

Filed Under: Communication Strategist, Individual and Team Coaching
Tagged With: Coaching as a Leader, how to improve communication skills

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Email: joyce@joyceweiss.com
Phone: 248-681-5831

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