Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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February 20, 2014 By Joyce Weiss 2 Comments

May I Give You A Free Gift?

You may have already gotten this blog post, but it was probably full of gobbledygook. I apologize. So I am re-publishing this corrected blog post so you can actually read it.
— Joyce

logo

From time to time I share resources with you from colleagues of mine who do great work in the area of Resolving Conflict in the Workplace and Employee Engagement. This time I’m honoring the Magazine Healthy, Wealthy n Wise. Through a very special relationship I have, I’m allowed to share with you a free subscription to Healthy Wealthy n Wise magazine. It’s been an incredible publication for over 10 years covering all areas of health, wealth and wisdom.

How would you like more health, wealth and wisdom in your life?

Do you mind if I just give it to you?
http://www.healthywealthynwise.com/gift

And… be sure to check out my article in this month’s issue! Turn Your Team’s Creativity into Action to Reduce Conflict in the Workplace. My article is on page 11.
Download it here.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance…The Result? My clients get a better night’s sleep!

Remember…You Get What YOU Tolerate!

PS. There’s no time like right now to grab this 🙂 http://www.healthywealthynwise.com/gift

PPS. Let me know how you feel about this very helpful magazine and feel free to share this article with anyone who you feel will benefit from the important strategies and content.

PPPS. Call: 800.713.1926 or email: Joyce@JoyceWeiss.com if you want to bring me to your company or work individually with your own accountability coach to resolve conflict in your life and workplace.

Filed Under: Communication, Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Individual and Team Coaching, Team Synergy
Tagged With: conflict in the workplace, how to improve communication skills, team building

February 20, 2014 By Joyce Weiss Leave a Comment

May I Give You A Free Gift?

logo

From time to time I share resources with you from colleagues of mine who do great work in the area of Resolving Conflict in the Workplace and Employee Engagement. This time I’m honoring the Magazine Healthy, Wealthy n Wise. Through a very special relationship I have, I’m allowed to share with you a free subscription to Healthy Wealthy n Wise magazine. It’s been an incredible publication for over 10 years covering all areas of health, wealth and wisdom.

 How would you like more health, wealth and wisdom in your life?

 Do you mind if I just give it to you?
 http://www.healthywealthynwise.com/gift

 And… be sure to check out my article in this month’s issue! Turn Your Team’s Creativity into Action to Reduce Conflict in the Workplace.  My article is on page 11.
http://hwnw.s3.amazonaws.com/HWnW-issue8-web.pdf

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance…The Result? My clients get a better night’s sleep!

 Remember…You Get What YOU Tolerate!

 PS. There’s no time like right now to grab this 🙂  http://www.healthywealthynwise.com/gift

PPS. Let me know how you feel about this very helpful magazine and feel free to share this article with anyone who you feel will benefit from the important strategies and content.

PPPS.  Call:  800.713.1926 or email:  Joyce@JoyceWeiss.com if you want to bring me to your company or work individually with your own accountability coach to resolve conflict in your life and workplace.

Filed Under: Communication, Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Individual and Team Coaching, Team Synergy
Tagged With: conflict in the workplace, how to improve communication skills, team building

February 4, 2014 By Joyce Weiss 2 Comments

Purpose and Preparation Make the Ideal Project

photo ppl sleeping at boring meetingKeep your team from snoozing during meetings and give them a purpose! I find that many team members don’t really know the team purpose and goals.  This seems obvious for many leaders.  This basic idea is missing from some company’s communication  which causes a lot of conflict in the workplace. 

Here is an important question to ask…
Will teamwork bring in more clients and keep the ones you’ve got? Yes! An empowered team can do what others thought was impossible.


Strong team members:

1. Can describe a common purpose.

2. Are clear about the team goals.

3. Understand individual roles.

4. Are committed to team goals.

Ask your team to describe the 4 statements and see if your company is clear on describing it’s goals.  If not, you can start discussing the answers at your next meeting.  Let me know how you communicate these important messages to your team. 

Check out this article on So, Do You Think You Have A Strong Team?

 Want to Use this Article in Your Newsletter or on Your Website?

 Of course! You are welcome to print this, and any other tips or article we send, if you use the following byline:

 A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com

 Was this helpful?

Please send me any comments that you may have for this blog post. Hit the link at the end of this post to share your comments.
Loyal readers like you help us find more people who could benefit from these posts.  Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

 I help people become top level leaders who get GREAT results. I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance.  The Result?  My clients get a better night’s sleep!

Remember…You Get What YOU Tolerate!

 PS Check out this article on So, Do You Think You Have A Strong Team?

 

Filed Under: Communication, How to Improve Communication in the Workplace, Team Synergy
Tagged With: conflict in the workplace, improving communication skills, team building

January 21, 2014 By Joyce Weiss Leave a Comment

Quick Questions to Check Your Team’s Intentions

 ask your team what opp accountable 9For any company to succeed, the people within the organization need to work together effectively. Without teamwork, details slip through the cracks, customers feel neglected, and the company’s profits quickly dry up. 

But before you do yet another team building exercise, you need to assess where your people are now, as well as how your company’s culture is letting a lack of teamwork prevail. Resolving conflict in the workplace will be easier after you read this blog post.

Use the following five questions to gauge where everyone stands and what needs to change

 1. What negative behavior am I letting slip by?

Too many managers and leaders allow people to be negative. Employees say and do whatever they want, regardless of how their words or actions damage the team. Either the manager doesn’t know how to address the negative behavior, or it’s been going on for so long that it’s habit – it’s a part of the culture. But the longer you let it continue, the harder you have to work to bring everyone together. So nip any negativity in the bud now.

 2. What rules or policies do we need to get rid of?

Many companies have outdated policies and guidelines that may have worked when the economy was thriving, but during today’s economic times, the outdated rules ultimately hurt morale and hinder customer service. Your employees know which guidelines work and which ones don’t. Listen to them.

 3. What cliques do we need to discuss so everyone feels included?

Cliques aren’t just prevalent in high school; they’re a part of business life too. Unfortunately, negativity, gossip, and not feeling included are the things that drive star performers away. Whether people like their job or not, they need to feel a part of the company. If they feel uncomfortable, they’re not going to be their real selves. They’re going to be sarcastic rather than helpful, and won’t be willing to go the extra mile.

 4. What am I doing as a manager that is stopping everyone from working together?

Even though you want your staff to work together, some of your practices or work habits may in fact be sabotaging your team. Regardless of what you say, people will always do and respond to your actions – not your words. So find out how you might be contributing to the teamwork dilemma.

 5. What are we not going to allow?

All effective teams have a code of honor they follow – a list of values or ideals they’re going to live and work by no matter what. When your team decides what’s important and what’s not tolerated, they’ll have ownership of the ideas and will follow them.

Click here for more strategies and a podcast on, Why Should Your Company and Clients Keep You?

 Let Teamwork Work for You

Teamwork is the essential key to a successful company. When everyone works together, projects get done (on time and on budget), creativity reigns, and people actually want to come to work every day. So use these five questions to get the teamwork engine running. Both you and your customers will be glad you did.  Conflict in the workplace will be resolved and you will have time to do what you want and need to do during your day.

Was this helpful?

Please send me any comments that you may have for this blog post. Place your comments in the comment box at the end of this post.
Loyal readers like you help us find more people who could benefit from these posts. Feel free to share this post. Just make sure and give credit to: Joyce Weiss Training & Development LLC > www.JoyceWeiss.com

Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,
This is Joyce Weiss, Conflict Resolution Consultant

I help people become top level leaders who get GREAT results.
I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance. As a result…my clients get a better night’s sleep.

Remember…You Get What YOU Tolerate!

PS Click here for more strategies and a podcast on, Why should your company or clients keep you?

Filed Under: Collaboration Strategies, Communication, How to Improve Communication in the Workplace, Team Synergy
Tagged With: conflict in the workplace, employee morale, team building

November 18, 2013 By Joyce Weiss 2 Comments

You Have to Read This to See the Importance of JOY at Work

menloPeriodically I share innovative projects and systems that my colleagues or clients are doing to reduce conflict in the workplace and create employee engagement. This post is about a company based in Ann Arbor, MI. It’s fearless leader, Rich Sheridan’s title says it all – “CEO, Chief Story Teller & Tour Guide.”    Anna Flynn who is also in the photograph has the following title…“Jack of all Trades.”

Menlo Innovations is a leader in the business value of joy and is passionate about building quality software. They have been voted the 101 Best & Brightest Companies to Work numerous times.

The minute I walked in I knew I was not in a “normal” place! There was no receptionist. There were no cubicles. The room was full of people laughing and working together. Rich was right in the middle of all of this and was NOT in a special gold studded office.

 The following are just a few of the best practices at Menlo Innovations:

  • pairing; no one works alone 
  • change partners every 5 days
  • open and collaborate workspace
  • 40 hour work weeks
  • pets and babies at work
  • making mistakes faster

Menlo’s way of hiring new team members:

Team members and leaders don’t ask any questions to the job applicants. Job applicants are put to work immediately. There are 30-50 people working at the same time during the interview. The applicant experiences what they will be doing if they get hired… to make sure that they like this kind of environment without micro managers. In 20 minutes they switch pairs. This process takes 2 hours.

 After they leave employees gather to analyze what they observed. The team discusses whether the job applicants bring out all the best qualities in their partners. The applicant’s job is to make the other applicant look as good as possible.

When they make the cut applicants are invited back for the 2nd interview and get paid for their time. If they make this cut they work for 3 weeks to see if they like the Menlo Way and if Menlo sees a fit.

How does Menlo deal with conflict?

Team members receive feedback from a peer group whenever they request it. When team members have an issue with others they are empowered to take care of this themselves. A factory floor manager gives them strategies if they need extra assistance. Managers don’t get involved.

 Check out Joy, Inc: How We Build a Workplace People Love by Richard Sheridan.   

 Rich offers an inside look at how he removed the fear and ambiguity that typically make a workplace miserable. I will be writing another blog post about Menlo Innovations after I read Joy, Inc.

Check out this video on resources to reduce conflict in the workplace to increase morale at work.

 Thoughts From Joyce

I can just hear some of you thinking…”I would love to work at Menlo Innovations” or “This will never work at my company.” Why not? Start with small steps. Reread some of my past posts on how other companies engage their employees.

 Let me know what you do to engage your employees to bring JOY at work. When I started my career, leaders told me NOT to have their employees laugh during my presentation. Leaders only wanted serious training to increase productivity. They only wanted me to share strategies. I’m so glad that this archaic thinking has changed. Those of you who know my personality realize that humor is part of my life and every training project. Laughter and getting energy from each other makes a great training session rock!

Was this helpful?

Please send me any comments that you may have for this blog post. Place your comments in the comment box at the end of this post. Loyal readers like you help us find more people who could benefit from these posts. Feel free to share this post. Just make sure and give credit to  Joyce Weiss Training & Development LLC > www.JoyceWeiss.com

Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is experiencing some stress… who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

 PS. Check out this video on Resources to reduce conflict in the workplace to increase morale at work.

Filed Under: Collaboration Strategies, Continuous Improvement, How to Improve Communication in the Workplace, Respect in the Workplace, Team Synergy
Tagged With: conflict in the workplace, employee morale, team building

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Email: joyce@joyceweiss.com
Phone: 248-681-5831

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