Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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Good Conflict is a Great Motivator – Video

  • Are your leaders conflict-avoiders?
  • Is your team smiling when they get to work?
  • Do you want to know how a client’s organization uses conflict as a motivator? 

If so, don’t move! 🙂

This post comes from an interview with Bob Thomas, Chief Operating Officer for the Michigan Chamber of Commerce, on my live broadcast – Kick Conflict to the Curb™. The topic of the show was “Improving Relationships During Conflict.”

Bob shared many important ideas on how he and his leadership team go the extra mile to reduce conflict at the chamber to create a positive culture.

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Good Conflict is a Great Motivator

Here are some of the leadership’s ideas that the MI Chamber of Commerce follows:

  • They have thoughtful conversations to resolve conflict.
  • Everyone is responsible to be better all the time – including leaders.
  • The team has a strong sense of belonging because the chamber knows employees’ passions at work and at home.

An Accountability Chart Encourages Good Conflict 

Bob shared many important ideas on how he and his leadership team go the extra mile to reduce conflict at the chamber to create a positive culture. The Michigan Chamber of Commerce started using an accountability chart. The chart is part of their success in being “the best place to work” for many years.

Here are the basics of an accountability chart:

  • They discuss what needs to get done and how to do it.
  • The team knows what they are responsible for and are asked, “Can you own it?”
  • Additionally, the team knows what it is responsible for, and they do a good job because they care and the job requirements are clear.
  • Good conflict is discussed and resolved.

Let’s Stay Connected

Please comment about this week’s post. How does it resonate with you?
You can share in the comment section or email me HERE.

Are you ready to disrupt your status quo?

Discover what it costs you when you don’t know how to resolve conflict.
                                       Money? Relationships? Inner Peace?

Private coaching is perfect for individuals or small groups who feel stuck at work or home. They can’t take it anymore, yet they don’t know how to move forward.

Let’s figure this out together. Especially what it’s costing you.

I help clients see through the fog and clarify what they want. My job is to help them explore the possibilities of getting there.
Clients transform from not knowing how to start a challenging conversation to feeling confident using their voice – without losing their cool.

Are you ready to explore if private coaching is right for you? Call me at 248.681.5831 or send me an email: Joyce@JoyceWeiss.com. It may not be right for you, but let’s
discuss your situation and find out how easy it is to work with me. I’m confident you will thank me later!

Until Next Time, Be Well and Happy!

Joyce Weiss, M.A., CSP, CVP
Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress.
We made it easy for you. The shareable social media links are below.

Thanks for reading, and remember – You Get What You Tolerate!

 

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This One Idea Will Reduce Negativity in the Workplace

Are you ready to read about one idea that will reduce negativity in the workplace?

A few years ago I watched a hearing between the Secret Service Director and Congress. It was extremely heated and I knew that I was going to write about this interaction in a future article. Let me refresh your memory. A few agents drank alcohol at a retirement party. After leaving the party, they crashed their car into the white house. It was on international news for several days.

Congress asked important and tough questions to the Secret Service Director and he repeatedly skirted all issues. Congressmen and women actually said, “What are you going to do about it?” The Director said, “I first need to get all of the facts.” Several members of Congress said the same thing, “Why not fire the agents on the spot? You need to make the hard decisions.” The Director was very nervous and it almost sounded like he was covering up the “real story.”

The bottom line is that there was a huge communication breakdown in the Department. Supposedly the Director did not hear about this incident for a few days. I ask the question, why didn’t he hear about this sooner?

Reasons why there is negativity in the workplace:bullies at work | communication challenge | negativity in the workplace

  • Fear of retribution
  • Covering-up for each other
  • Dysfunctional cultural barriers
  • The wrong fit for roles and job responsibilities
  • Not knowing who to go to for answers
  • Unclear expectations
  • Too much red tape

… [Continue reading]

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Video #3 in the Series Protecting Yourself from Bullies in the Workplace

#BulliesIntheworkplace  #bullies  #CommunicationStrategies

I have an important question for you:  What is done when bullies take over in your workplace?
Clients tell me that bullies in the workplace are not punished and thrive when there is no established rule.  No one in the company has the will to stop bullying!   Many times leaders just don’t know how to change this environment.  This is one of my motivations for creating this new video series.  All the 14 videos are perfect for you to share with your team.  They are short and each one has strategies for you to put to use right away.

Welcome to the video series – “Protecting Yourself from Bullies in the Workplace.”
This video will give you information on why bullies get away with their destructive behavior.

How companies can change a toxic environment with bullies in the workplace

  • Make enforcement procedures
  • Intervene
  • Education and training are critical
  • Start documenting complaints
  • Create a code of honor to be clear about accountability when bullies in the workplace take over

Most bullies would stop if rules change and bullies are held accountable with clear expectations from leadership.

More thoughts from Joyce on bullies in the workplace

I know that this topic is hitting home to many of my readers because they send me private emails about bullies in their life.  The last few videos in the series have dealt with the definition of a bully, are you a target, and not being victimized by bullies.  We need to look internally when we meet these difficult people and take the communication skills that we already have and put them out there.  Our new tag line is “find your voice with Joyce.”  People want to be heard and gain control back.  The next videos will have strategies on what your company can do and actual words you can say.  Stay tuned because there are 14 videos in the series.

Please watch the links below if you missed the intro and video #1 and #2.
Intro Video to Protecting Yourself from Bullies in the Workplace
Video #1:  Facts about Bullies in the Workplace
Video #2:  Are you a Target for a Bully

I want to hear from you

Add a comment to my blog on how your company handles bullies in the workplace. You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Please share this and any article that speaks to you or your company.

Loyal readers like you help us find more people who could benefit from these posts. Help us help them reduce conflict and improve leadership skills and quality of life.

 

This is Joyce Weiss
Corporate Communication Strategist and Accountability Coach

Have a great week.

Until next time, remember…”You Get What You Tolerate!”

PS  Please watch the links below if you missed the intro and video #1 and #2.
Intro Video to Protecting Yourself from Bullies in the Workplace
Video #1:  Facts about Bullies in the Workplace
Video #2:  Are you a Target for a Bully

 

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3 Accountability Strategies to Stay Employed!

Would you like to learn 3 accountability strategies to help you stay employed?
What is one reason why your organization should keep you?

One of my clients asked me to talk to her high-level administrative professionals on “Empowering Yourself to Success.”  Her team is doing a GREAT job. My task was to encourage them to get to their next level of continuous improvement and dig deep discussing the 3 accountability strategies.

This blog post contains some of the content that I used in the training. I hope that you enjoy these ideas.

Make sure and share your concerns, stories, or questions about employee engagement…to reduce conflict in the workplace.

Check out this podcast on TEAM Synergy.

Accountability Strategy #1:  Doing Your Personal BEST 

The comments below are answers from my research to the question, “How do you do your personal best?”

  • “I ask for more things to do.”
  • “The more I know, the more I can contribute.”
  • “I do what I can to make my boss look good.”

I shared the platform with Olympic Gold Medalist, Mary Lou Retton.  She told me how she feels about doing your personal best.
“Champions don’t wait 4 years to make their heroic opportunity.  They create an opportunity every day.  Champions practice because they treat workouts as the Olympics.  Anyone could win in the Olympics, but could doesn’t count.”

Accountability Strategy #2:  Adding Value Accountability Strategy

  • Make sure that you contribute more than you cost.
  • Make a difference.
  • Add enough value so that something very important would be missing if you left!

What are the reasons why your organization should keep you?  Hey, if you don’t toot your own horn…who will?  Your answer may be a good one to keep during your next evaluation. 🙂

Accountability Strategy #3:  Use this post for a team meeting

Share this post with your team and ask them the same question on why the organization should keep them employed.  This is a great team exercise which I use during my training.

  • People who are modest are asked to go deep and share because we all need to know our strengths.
  • People who like boasting about themselves are asked to be very honest and share their talents.
  • The team will let them know if they are just bragging.
  • Be careful with this one because at times conflict can come out of these transparent exercises.  Conflict is great when things get resolved and communication goes deep.
  • You know where to find me if you want me to help you discuss these important issues and hold each other accountable.

I want to hear from you

Was this helpful?
Please share with your team or others who you feel would enjoy the content.
Make sure and send me the reasons why your company or clients should keep you.
I will respond and I’m sure this will be an interesting set of comments from my readers.

Stay Connected with Joyce

Please contact me at 800.713.1926 to explore how career coaching could be a great action step for your career development.
There are many options to fit your budget and time schedule! 🙂  Send me an email and you know I will get back to you. 😉

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Corporate Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Career Advancement is like riding a bike. Shift Gears from coasting to owning the road!

I help others have tough conversations so they get a better night’s sleep.  Find your voice with Joyce! 🙂

 Remember to check out this podcast on Team Synergy by hitting this link

 

 

 

 

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Accountability Strategies to Build a Powerful Team: Part 5

https://youtu.be/u4Eyh6JEJ1k

  • Are you ready to learn 3 new accountability strategies to support your team to become accountable for its actions?
  • Do you want your team to feel comfortable with constructive feedback?
  • Are you willing to act proactively with your team when they need to become more accountable?

If you answered yes to any of the questions, you are in the right place!
Welcome to Communication Skills at Work, the place where leaders learn how to kick conflict to the curb, to earn the respect they deserve!

Today’s video and blog article will give you and your team 3 new accountability strategies to help your team change it’s mindset to one of accountability and responsibility.

Sound good?  Let’s go deeper!

The links below cover Parts one to four in the five-part series:

Accountability Strategies part one

Accountability Strategies part two

Accountability Strategies part three

Accountability Strategies part four

Accountability Strategy #One:  Support Your Team to Feel Comfortable Giving and Receiving Constructive Feedback

accountability strategies

 

Accountability Strategy # Six:  Accept Your Responsibility to Initiate Conversations with Your Team

accountability strategies

Accountability Strategy # Seven:  Remind Your Team to Become Accountable and Responsible

accountability strategies

I want to Hear From You

Add a comment to my blog on how you create a team where accountability is the norm.  What challenges do you experience with resistance from some team members to become accountable?  You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Stay Connected with Joyce

Please contact me at 800.713.1926 to explore how career coaching could be a great action step for your career development.
There are many options to fit your budget and time schedule! 🙂

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Corporate Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

The links below cover Parts one to four in the five-part series:

Accountability Strategies part one

Accountability Strategies part two

Accountability Strategies part three

Accountability Strategies part four

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831