Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Communication Strategist and Master Coach

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Easy Secrets to Successfully Coach Your Team: Part 4

successfully coach your team |code of conduct |team coachingThe code of conduct is such an underused strategy to successfully coach your team.  The reason why it’s so powerful is that HR Professionals get buy-in from the team after everyone agrees to the “rules.”
The execution is easy.  Getting people to understand the importance is not so easy because it’s new for many people and it will create uncomfortable, yet necessary change.

This is part 4 in the 5 part series.  You will find parts 1-3 below to review or just in case you missed it.

Here’s the link to Team Coaching #1

Here’s the link to Team Coaching #2

Here’s the link to Team Coaching #3

Successfully Coach Your Team Secret #4:  The Code of Conduct is the Police Officer successfully coach your team |reduce conflict at work

You may need to have the following conversation when a team member breaks the code: 

“This is not about me attacking you. This is about following the code. We all agreed upon the code. I’m uncomfortable doing this yet I need to speak to you since it will benefit all of us. It is not about being mean or blaming you. It is about sticking to what we decided to do. What specifically do you need to understand the rules of the code of conduct?  I’m here for you to make sure you join the rest of us.”

This is a perfect time for HR Professionals to address accountability issues with an individual who is being difficult and refusing to follow the rules. 

Do you Need Support to Successfully Coach Your Team? 

Coaching skills take years to learn and practice.  A trained conflict resolution or communication coach knows how to successfully coach your team because of experience in the field.  If you answered “yes” to the question above, you don’t have to look very far for assistance.  I’m right here. 🙂  All you have to do is send me an email with your questions or concerns.  I will answer your questions and if you need more support, we can discuss coaching options that fit anyone’s time schedule.  I will send you a calendar link to set up a FREE 20-minute discovery call with you.

This 20-minute phone call is complimentary for my blog readers – how easy is that?

I Want to Hear From You

Please share your thoughts about this week’s post. How does it resonate with you?
You can share your thoughts in the comment section or send me a private email HERE.

I work with human resource and business professionals so that they feel heard and respected which means they feel confident in tough conversations without losing their cool. 🙂

Until Next Time,
Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media so other growth-minded people can control their inner stress.

P.P.S: You will find the links to Team Coaching Secrets #1-3 just in case you missed them:

 

 

Here’s the link to Team Coaching #1

Here’s the link to Team Coaching #2

Here’s the link to Team Coaching #3

 

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5 Action Steps to Kick Conflict to the Curb

Hello, Dear Kick Conflict to the Curb Readers!

The next 3 posts will include 5 new action steps to Kick Conflict to the Curb.  The action steps come from creating content for my virtual class and coaching clients. If you want more information on any of the action steps, do a search in the search bar on this site {JoyceWeiss.com}.

There are 20 action steps in total and I look forward to hearing which ones are your favorite ones.

Action Steps # 1: Use the Power Talk Formula Team Building | ACTION STEPS

This is such an important strategy to keep in your toolbox because it works!

Here’s the Formula:
“I am…” (Your emotional response)

“When I…” (Nonjudgmental observation)

“Because…” (How it affects you)

I am frustrated when boundaries are not followed because we just conducted a meeting on this important issue for our team.

This powerful statement is all about:

  • Sharing your concern
  • It’s not judgmental or sarcastic – just stating the facts

Your next step is to go deeper with those who don’t follow the new department rules.

Action Step #2: Use Verbal Aikido

This is my clients’ favorite strategy to learn and use. I’ve heard many of you share your experience with verbal aikido and I’m thrilled about this. 🙂

Verbal Aikido:

  • Take back control when you pull back, not push back
  • Repeat the same words or agree with the bully
  • Step into the GAP-Your Safe Place to think of the best response

Action Step #3: Ask a Positive Question to the Negative Person

action steps

This action step may change the mindset of the negative person. Even if it doesn’t at least this is a reminder that you can leave the conversation if the negativity gets out of line.

A great question to use is:  “What is something good that happened to you today?”  This will force a positive response.

Action Steps #4: Create a Code of Conduct with Your Team

A code of conduct helps set the tone and expectations of everyone on the team. It’s best to have someone lead the discussion who is NOT the leader or boss. All department or team members need to be present to get a good representation and better results.

The 3 article links below will give you more details on how to use this powerful action step.

Toolbox Alert #1:  A Code of Conduct Reinforces Accountability

Toolbox Alert #2: A Code of Conduct Improves the Team

Toolbox Alert #3: A Code of Conduct Really Works

Action Steps #5: Improve Morale by Giving a Day Off to an Employee Who Finds a New Hire

This one action step will give you a lot of traction with your company.  Your employees know the company. When they recommend a friend or colleague, it works out well {most of the time} because they want to work with like-minded individuals.

Joyce, What are Your Thoughts About These 5 Action Steps?

I’m glad you asked! 😉  Verbal Aikido and the Power Talk Formula are both parts of the Weiss Communication Success Plan.  Once you learn and implement these 2 strategies, you will transform your communication from not being heard to feeling confident to use your voice.

The great news is that you will be the first group to know when I launch my next Kick Conflict to the Curb Virtual Class in April.  Look for announcements because this is where we take strategies and practice during the live classes so you can put them to use immediately.

The code of conduct and appreciating employees for bringing in new hires help improve morale because people feel heard.

Please share which action step is your favorite, so far.

Let’s stay connected 

Please share these articles and videos with your company, colleagues, friends, or family who could benefit from the content.

You are always welcome to send me an email with questions or concerns about your conflict resolution challenges. Reach out HERE  by sending me an email 

Here are 2 FREE Resources to help you Kick Conflict to the Curb:

Do you want to know how your communication skills impact your success at work?

a. Grab your FREE Communication Assessment to find out blind spots, strengths, and areas for growth.

You will receive your results from me along with 4 videos about communication strategies that you can put into action immediately.  Here’s the link:  https://www.KickConflicttoTheCurb.com.

 b. Sign up for our Kick Conflict to the Curb Weekly Update
https://www.JoyceWeiss.com for articles about bullies, communication strategies, coaching secrets, conflict resolution case scenarios, motivational posters, interviews with thought leaders, plus so much more.

Have a GREAT Week!

Joyce Weiss, M.A., CSP, CVP
Master Coach
Queen of Conflict Resolution

Remember, You Get What YOU Tolerate!

 

  

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Accountability Strategies to Build a Powerful Team: Part 5

  • Are you ready to learn 3 new accountability strategies to support your team to become accountable for its actions?
  • Do you want your team to feel comfortable with constructive feedback?
  • Are you willing to act proactively with your team when they need to become more accountable?

If you answered yes to any of the questions, you are in the right place!
Welcome to Communication Skills at Work, the place where leaders learn how to kick conflict to the curb, to earn the respect they deserve!

Today’s video and blog article will give you and your team 3 new accountability strategies to help your team change it’s mindset to one of accountability and responsibility.

Sound good?  Let’s go deeper!

The links below cover Parts one to four in the five-part series:

Accountability Strategies part one

Accountability Strategies part two

Accountability Strategies part three

Accountability Strategies part four

Accountability Strategy #One:  Support Your Team to Feel Comfortable Giving and Receiving Constructive Feedback

accountability strategies

 

Accountability Strategy # Six:  Accept Your Responsibility to Initiate Conversations with Your Team

accountability strategies

Accountability Strategy # Seven:  Remind Your Team to Become Accountable and Responsible

accountability strategies

I want to Hear From You

Add a comment to my blog on how you create a team where accountability is the norm.  What challenges do you experience with resistance from some team members to become accountable?  You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Stay Connected with Joyce

Please contact me at 800.713.1926 to explore how career coaching could be a great action step for your career development.
There are many options to fit your budget and time schedule! 🙂

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Corporate Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

The links below cover Parts one to four in the five-part series:

Accountability Strategies part one

Accountability Strategies part two

Accountability Strategies part three

Accountability Strategies part four

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Accountability Strategies to Build a Strong Culture: Part 3

Do you want to:

  • Learn more accountability strategies?
  • Change your culture from blame and finger-pointing?
  • Create a culture where everyone is accountable for personal and team accountability?

If so, you are in the right place.  Today’s video and article are about 4 new accountability strategies for you to share with your team. This is the third article in the series.  You will find more information on accountability in the next few videos and articles. I suggest that you document all of the areas that need to be changed for the entire organization.  Have a meeting where everyone discusses how the organization can improve.  This will get the buy-in from everyone and not just leaders

For more accountability strategies read the links below:

Accountability strategies part 1

Accountability strategies part 2

Accountability Strategy #1:  Stop attending the pity party

 

accountability strategies

 

Accountability Strategy #2:  Listen to Constructive Feedback

accountability strategies

Accountability Strategy #3:  Change your victimization habits

accountability strategies

Accountability Strategy #4:  Continuously remind yourself and your team to hold each other accountable 

accountability strategies

I want to hear from you

Add a comment to my blog on how you hold your team accountable.  What stories or expressions help you get the best results?

You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email
with concerns that you are experiencing at work.

Stay Connected with Joyce

For more accountability strategies read the links below:

Accountability strategies part 1

Accountability strategies part 2

Please contact me at 800.713.1926 to explore how career coaching could be a great action step for your career development.
There are many options to fit your budget and time schedule! 🙂

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Corporate Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

Contact Joyce

Joyce Weiss
6737 Oyster Cove
West Bloomfield, MI 48323

Email: joyce@joyceweiss.com
Phone: 1-248-681-5831

Let’s Connect