Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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Video #2 in the Series: Secrets from a Trainer to Engage Your Audience

#publicspeakingtips #communicationstrategist #communicationstrategies

Do you want to know how to build rapport with your audience either as a workshop presenter or speaker?  This video is the 2nd in the series: “ Proven Secrets from a Trainer to Engage your Audience Immediately.”  Tip #2 is to sit with the audience before your presentation and not other speakers.  Communication strategies are important topics for my loyal readers and I do my best to address valuable ideas to fit their needs! 🙂

You will find secret #1:  Get to the room early HERE

 Communication Strategies #1:  Make a Decision Where you Want to Sit

Let the meeting planner know that you want to sit with the audience for lunch or dinner and not with the other speakers.  Some of you may decide that it’s better to sit at the speaker’s table and that’s fine! This strategy is a secret sauce for me and my clients.  Building relationships is the key to successful communication.

Communication Strategies #2:  Listen to the Conversation at the Lunch/Dinner Table Carefully

This strategy works for me because I get a chance to win over a table by asking them questions about themselves, their job, their frustrations communication strategiesor goals.  Listening to your tablemates is a 90% guarantee that they will listen to you more when you go on stage.

I can be bold and tell you that this strategy will improve your rapport.

Stay tuned for more ideas on how to improve your presentations.  All of these ideas can be used in a small workshop or even a large keynote.

Stay Connected with Me

Add a comment to my blog on how you make your audience comfortable with you before you start your presentation. You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Here’s the link for Video #1 in the series:  Get to the Room Early

Please contact me at my cell 248.310.6998 or 800.713.1926 to explore how career coaching could be a great action step for your career development. There are many options to fit your budget and time schedule!

My last 4 clients have asked me to help them feel more comfortable with their public speaking skills.  It only takes a few sessions to make this happen.  Hey, what can I say?  I’m quick and clients use their new public speaking skills immediately.  A win/win for all.  🙂

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Career Advancement is like riding a bike. Shift Gears from coasting to owning the road!

 

 

 

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No More Food Fights! Team Strategies

get new employees

Are you tired of employees or co-workers complaining about each other?

Do you want to develop an environment of Esprit de Corps where people get along and RESPECT in the workplace is part of your culture?
Search my previous blog posts on “conflict in the workplace” where you will find tips on how to remove barriers and build strong teams.

Now that your team is removing obstacles, the following tips will help build a positive environment.

 

Team Strategies #1: Esprit de Corps team strategies | repair generational conflict

  • Each person is committed to each others’ success
  • The team supports each other during up and down times
  • The team does whatever it takes to succeed

Team Strategies # 2:  Know the Strengths and Weakness of Each Team Member

There are numerous communication/team assessments on the market.  My clients are always fascinated with the results of Inscape’s DISC Workplace Profile. My group engagement skills help each team member interpret and apply the DISC assessment to improve team communication.

Teams learn the following information after taking the DISC:

  • How to reduce stress/tension with team members who are different than you
  • Create respectful ways to communicate with direct reports, colleagues, and leadership
  • Know your team’s tendencies, work preferences, and desired environment
  • Change, “Why does this person do that?  It’s so irritating!” to “I now understand why this person acts like this and I will figure out how to respond in a productive way.”
  • Take your professional development to a higher level through communication empowerment

I want to hear from you

Add a comment to my blog on how you stop food fights with your own team strategies.  What stories or expressions help?
You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Let me know if you want to discuss how to receive your own DISC assessment for you or your team.  It’s easy and cost effective considering all the valuable information that you will learn about yourself and your team.  Call me at 800.713.1926 for more information.

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Corporate Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!  

 

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A Motivational Quote by Margaret Thatcher

Margaret Thatcher’s quote is a great reminder when we attempt to achieve positive results after we speak to someone during a tough conversation.  We may need to change our message when the other person doesn’t respond as well as we hoped. Believe me, I’ve been there many times!

Joyce Weiss | career coach | communication strategist#Margaret Thatcher
#fightabattle
#motivationalquote

I want to hear from you

Let us know when you attempted to communicate with someone and you had to go back and change your message. You are always welcome to send me a private email with your communication concerns.

Please share this and any article that speaks to you or your company

Loyal readers like you help us find more people who could benefit from these posts. Help us help them reduce conflict and improve leadership skills and quality of life.

This is Joyce Weiss, M.A., CSP
Corporate Communication Strategist and Career Coach

Have a great week.

Until next time, Remember…”You Get What You Tolerate!”

 

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A Bold New Strategy to Use with Bullies in the Workplace

  • Do you walk on eggshells with bullies in the workplace?
  • Are you caught off guard when someone constantly interrupts you?
  • Would you like to learn how to protect yourself from these negative behaviors?

I’m continuing my quest to help my clients gain control from the bullies in their workplace and home.life.  This article contains a new strategy to use when the power talk formula just won’t work – especially with certain bullies.

A participant in my Be Direct with Respect® Communication Workshop shared an incident that happened to him.  Doug is a manager and Sue, one of his direct reports interrupts Doug numerous times.  Doug has already used the power talk formula with Sue.  He said, “Sue I’m frustrated when I’m interrupted because I have already asked you to wait until the question and answer portion of the meeting.”  Doug is tired of Sue’s rude behavior plus his team has complained to him about Sue’s constant interruptions.  As one team member bluntly asked, “Can’t you shut her up?”

We brainstormed several ideas and came up with the following strategy to control Sue and other bullies in bullies in the workplacethe workplace.  The next time Sue interrupts Doug during the meeting he will say, “Sue. Stop!”  Some of you may think this is an aggressive strategy.  Doug already had discussions with Sue and nothing ever changes.  I encouraged Doug not to sound like a bully himself, but to say, “Stop!” in a strong and assertive tone.

Doug called me a week later and told me that this strategy worked.  Sue was caught off guard and didn’t say a word until the question and answer portion of the meeting.  This strategy may backfire.  It’s always a risk to communicate with bullies in the workplace.  The good news is that when the strategy works, the bully won’t push you anymore.  You won’t be fun to push.  The bully will find someone else to antagonize.

I want to hear from you

Add a comment to my blog on how you control bullies in the workplace.  What stories or expressions help you get through the stress?  You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email HERE with concerns that you are experiencing at work.

Please share this and any article that speaks to you or your company.

Loyal readers like you help us find more people who could benefit from these posts.  Help us help them reduce conflict and improve leadership skills and quality of life.

Do you want more information on bullies in the workplace?

Learn how I can leverage my 30+ years of leadership consulting and coaching experience to help your organization address workplace bullying here.

READ more articles and listen to podcasts at our knowledge base bullying in the workplace here.

 

This is Joyce Weiss
Corporate Communication Strategist and Career Coach

Have a great week.

Until next time, Remember…”You Get What You Tolerate!”

 

 

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Joyce Recommends a Best-Selling Book about Amazon’s Communication Strategies

Do you use Amazon to purchase items, listen to music or watch a video?
Do you wonder how Jeff Bezos started Amazon.com?
Are you curious why some people stay, and others leave Amazon’s antagonistic company?

If you want answers to these questions, I recommend reading The Everything Store:  Jeff Bezos and The Age of Amazon by Brad Stone.

Bezos named his company Amazon.com in 1994.  The Amazon is not only the largest river in the world, it’s many times larger than the next biggest river.  Bezos said, “It blows all other rivers away.”  This gives you an idea of how the company was destined to be bigger than life.

You will get an inside look at Amazon in my future articles.  I find the story of Jeff Bezos fascinating and could not put the book down.  Some of his ideas are contrarian on how I feel about teams and communication strategies; while I applaud his tenacity.  I am interested in how you react to Amazon’s communication strategies.  Please send me your opinions after you read his book or my articles.

The communication strategies below will get you started.  Strap your seat belts on and decide if you could work in the unique environment.

Communication Strategies:  4 Principles at Amazon

  • Step by step ferociously
  • Impossible goals will win the day
  • Setbacks are temporary
  • Naysayers are best ignored

I agree with these principles.  Decide if you or your company can add any of these ideas to the success of the company.

Communication Strategies:  Communication is a Sign of Dysfunction

Communication StrategiesOuch.  Bezos believes that his employees should try to figure out a way for teams to communicate less with each other, not more.  Coordination among employees wastes time and the people closest to problems are usually in the best position to solve them.

I don’t agree that teams need to communicate less – yet meetings need to be more productive.  Include the right people at your meetings.  I know that employees who work directly with customers need to be part of the decision-making process.  They hear both complaints and positive feedback daily.  The answer to resolving conflict is about productive communication strategies that dig deep and solve problems in a direct and respectful way.

Communication Strategies:  Ideas from Jeff Bezos

  • Risk taking is cool
  • Defeating bigger, unsympathetic guys is cool
  • Inventing is cool
  • Explorers are cool
  • Conquerors are not cool
  • Obsessing over competitors is not cool
  • Empowering others is cool
  • Conviction is cool
  • Straightforwardness is cool
  • Thinking big is cool
  • The unexpected is cool

Which ideas from Amazon’s list do you need to discuss at your next brainstorming session?
My favorite one is straightforwardness.  No surprises for those of you who know of my work. 😊

Communication Strategies:  Amazon’s Culture is Confrontational

Communication StrategiesThis begins with Bezos, who believes that truth appears when ideas are banged against each other.  Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable.

The people who do well at Amazon are often those who thrive in an adversarial atmosphere.  Managers are required to grade their employees and must dismiss the least effective performers.  Many Amazon employees live in perpetual fear.

Despite the stress, former Amazon employees often consider their time at the company the most productive of their careers.  Their colleagues were smart, the work was challenging, and Amazon offered constant opportunities for learning – while others expressed anguish about their experience.  Bezos says, “the company attracts a certain kind of person who likes to pioneer and invent.”

Joyce’s Thoughts About Amazon

I am an avid fan and purchase most of my business and professional items because the price is right, returning items is a breeze, and 2-day delivery can’t be beaten – did I mention that it saves time by not going to stores?

I’m drawn to stories about brilliant people like Steve Jobs and Jeff Bezos.  Their communication skills may not be the best but their dreams and tenacity to move forward no matter what, speak to me.

Bezos told his parents that there was a 70% chance they could lose all their initial investment in their son’s company.  “I want you to know what the risks are because I still want to come home for Thanksgiving if this doesn’t work.”

Readers, is this straightforward enough for you?  It is for me!

I want to Hear From You

Add a comment to my blog on Amazon’s philosophy.  Have you ever worked in a contrarian work environment?  If so, please tell us how it worked for you and others.  You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Please share this and any article that speaks to you or your company.
Loyal readers like you help us find more people who could benefit from these posts.  Help us help them reduce conflict and improve leadership skills and quality of life.

Check out another of my book recommendations:  The Power of Why

This is Joyce Weiss
Corporate Communication Strategist and Career Coach

Have a great week.
Until next time, remember…“You Get What You Tolerate!”

 

 

 

 

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831