As an HR specialist, you know that conflict in the workplace is a fact of life. Further, your time is consumed with combative employees and cultural or personality differences.
Besides these issues other team conflicts are old versus new generation work ethics and turf wars.
In fact, private coaching sessions would empower your managers and employees. Even more, they will resolve their own differences before issues blow up.
Joyce Weiss, Communications Coach, specializes in conflict resolution and communications training. For more than 30 years, Joyce has worked with HR professionals and department heads. Above all, she customizes and identifies private coaching needs for their organization.
If you would like to explore private coaching for your employees and managers, give Joyce a call.
Who Benefits from Private Coaching?
- High-performing managers and employees who need to improve their soft skills while seeing promotions.
- The difficult-to-work-with employees {bullies, micromanagers, and poor team players} who need to communicate with respect.
- Employees who don’t feel heard and remain silent during meetings. In addition, they need to find their voice.
Private Coaching Discussions Include Revealing Questions 
- Which areas do you want to start/stop/continue doing?
- What are your current challenges?
- How do you usually respond when someone attacks you verbally?
- Do you see patterns that could be holding you back in your career?
- Are there individuals you find it more challenging to work with?
Once a coaching candidate is selected, the process begins with an initial 3-way conversation. This includes the employee, the HR representative, or the employee’s supervisor. They discuss the employee’s needs. Additionally, the call identifies the benefits of working with a coach and the expectations of each person.
At this point, sessions move to Joyce’s Private Coaching Approach.
Contact Joyce today to discuss your situation, and to determine if private coaching for your employees is right for you!
The Private Coaching Approach
The first session begins with identifying the employee’s specific areas for improvement. And, to seek alignment with their supervisor’s expectations. Joyce’s private coaching helps employees discover new ways to communicate. Additionally, they learn how to reduce inner stress by using her trademarked Weiss Communication Success Plan.
The Weiss Communication Success Plan: Your Secret Weapon
The Weiss Communication Success Plan consists of practical strategies to support managers and employees as they move toward their career goals.
Step 1: The Gap: Your Safe Place
Think before you speak when facing tough conversations.
Step 2: Triggers
Learn what triggers set you off and how to control them.
Step 3: Make Conversations Safe
Apply an easy formula to start a tough conversation.
Step 4: Be Direct with Respect®
Deepen relationships to resolve issues.
Step 5: Verbal Aikido
A non-confrontational way to deal with difficult people.
Employees Select from 2 Powerful Eye-Opening Assessments
1. The Conflict Dynamics Profile (CDP)
The CDP focuses specifically on:
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- Conflict behaviors rather than styles
- The difference in responding to constructive and destructive conflict
- What triggers can escalate the stress
- How hot buttons initiate heated reactions
- Easy tips to reduce inner stress and manage conflict
2. Wiley’s Workplace Profile (WPP) (Everything DISC)
The WPP focuses specifically on:
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- Understanding your own profile
- Learning about other people’s DISC styles
- Discovering your strengths, areas of improvement, and blind spots
- Building more effective relationships
- Reducing inner stress
Private Coaching Option: The 360 Review
Further, your managers and employees have the option of a full 360 review. This process involves phone interviews with their peers and managers. As a result, they gain outside feedback on their performance. Then, the collected feedback is shared with employees. At this point, clients identify any blind spots and discover those aha moments!
As a matter of fact, the 360-interview process is one of the most effective ways to gain critical feedback. Additionally, private coaching clients learn powerful communication skills and grow professionally.
The results of their personal assessment and feedback from colleagues are analyzed following the survey. Then, a customized strategy plan is prepared to achieve their conflict resolution and communication goals. This comprehensive plan includes action tools and accountability check-ins.
In addition, Joyce provides candid feedback and guidance to link their performance wants and needs. Subsequently, the 360 process could include follow-up phone sessions. The call can include an HR director, department head, or supervisor to provide additional accountability.
Benefits of Private Coaching
At the conclusion of the private coaching sessions, employees develop powerful conflict resolution and communication skills. As a result, they use their newfound voice to communicate and resolve conflict in a win-win style. Additionally, employees know how to retain control during tough conversations whether to respond or not.
Joyce Weiss is the HR Professional’s Partner. She coaches employees and managers, to feel comfortable using their voice without losing their cool – so they feel heard and respected.
And remember, you get what you tolerate! She wants to help your employees and managers gain the recognition and respect they deserve.
So, are you ready? Contact Joyce today. Discuss your situation to determine if private coaching for your employees is right for you!