Toolbox Alert! A Code of Conduct Reinforces Accountability

Lately, I have been asked to help clients create a code of conduct for their companies.  It’s easy to do during a 1 1/2 hour training.  The results are impressive because people discuss expectations and ideas from everyone on the team.  People feel heard after the code of conduct is created – unless the code is not followed by everyone and lack of trust exists in the company.

This article will cover the following topics:

• Why the code of conduct is an important tool
• Challenges while you create the code of conduct
• A reality check about the code of conduct

Why is the Code of Conduct Important?

The code is an important tool to use because accountability becomes a reality.  You probably have created a mission, values that represent your company, and a vision.  The code is a valuable addition because it is how your colleagues communicate and act.

• The code of conduct is a powerful set of rules that govern the internal behavior of any team.
• The code is created by everyone on the team – from top to bottom.
• Each team member is personally responsible and accountable for his or her behavior.

Challenges Creating the Code of Conduct

The following questions need to be answered by the entire team:

• How should we handle this behavior when there is a breach in the code?
• How do we have the conversation when others break the code?
• What words do we use when others break the code?

The main idea is to align everyone’s behavior to the company’s values, mission, and vision.

An Important Reality Check About the Code of Conduct

• The team will not be happy all of the time.
• Confrontation is part of the code.
• At times team members will be put on the spot.
• The code will protect everyone from abuse if bold honesty, accountability, and support exist.

You will receive more information on how you can set up a Code of Conduct next week in part 2.  Part 3 will have examples of Codes of Conduct from my clients.

I want to hear from you

Add a comment to my blog on how a code of conduct works in your company. What benefits have you seen?  You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email HERE with concerns that you are experiencing at work.

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Learn how I can leverage my 30+ years of leadership consulting and coaching experience to help your organization build a positive culture HERE.

 

This is Joyce Weiss
Corporate Communication Strategist and Career Coach

Have a great week.

Until next time, Remember…”You Get What You Tolerate!”