Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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Strong Communicators Know The Power of Questions Versus Giving Orders

The Power of Questions

Claude Levi-Strauss understood the power of questions. Coaches immediately learn the value of asking the best questions to their clients. This helps clarify issues and allows them to think of their answers to their conflicts.

Empathetic leaders know that employees want to be heard and feel comfortable using their voices. These leaders don’t tell or direct; they listen to golden nuggets coming out of the mouths of their direct reports. 

The power of questions greatly impacts morale, especially in keeping employees from leaving.
This one idea can make a difference in your company.

  • Do your leaders know the power of questions instead of telling others what to do?
  • Are your employees listened to or ignored?

This seems obvious to many of you. I know firsthand that it’s not. My coaching clients share how they are thinking about leaving the company. They want to work where they are taken seriously.

Let’s Stay Connected

Discover the Impact of The Conflict Dynamic Profile for You or Your Direct Reports to reduce stress and improve relationships.

Are you ready to explore how you react before, during, and after conflict?

Do you want to reduce your inner stress by discovering blind spots and what triggers set you off? 
Please email me, and let’s discuss how the Conflict Dynamic Profile can help you resolve your conflict and improve relationships.

It’s your turn

Please comment on how your leaders make employees feel like their ideas matter.

Until Next Time – Have a great week!

Joyce Weiss, M.A., CSP, CVP
Communication Coach
Queen of Conflict Resolution

Thanks for reading, and remember: You get what YOU tolerate!

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Your Attitude Affects How you handle Workplace Bullies

attitude | handle workplace bulliesThis week’s post describes changing our attitude to feel more confident.  I know this is nothing new!  It’s all about attitude!

You can use these ideas if you have bullies in your family too.

The better we feel about ourselves, the fewer times we have to knock someone down to feel tall!
       – Odetta, American Singer and Actor

I want to give bullies Odetta’s quote – wouldn’t you?

Tip #1:  Your Attitude Affects How You Handle Workplace Bullies

 Brad, my coaching client, practiced making conversations safe with me before he had the tough conversation with his bully.

Brad’s bully listened to him after the interaction.  This bully was not aware that his words hurt others.  No one had the nerve to speak with him.  Brad did, and the bully now has respect for him. 

Instead of saying, “Why do you like insulting our team members?”  Brad changed this to, “Let’s discuss how we can communicate better with everyone on our team.”  The bully was included in the conversation. Everyone felt safe and discussed solid solutions.  A win/win was the result.

Tip #2:  Create a Plan to Handle Workplace Bullies

What can you do to change your attitude?

  • Stop complaining about the bully to others who can’t help you
  • Create a plan on how to start the conversation
  • Go to leadership or Human Resources
  • Practice the communication skills you learn here
  • Look up past posts in the search section. 

Here’s a disclaimer!  It’s always a risk to have tough conversations.  At least you tried!  You didn’t stand still and take this difficult person’s constant sarcasm or criticism.

Discover the Impact of Not Addressing Conflict or Expecting Different Results by Doing the Same Thing

  • Are you ready to explore how you react before, during, and after conflict?
  • Do you want to reduce your inner stress by discovering blind spots and what triggers set you off? 
  • Discover how your direct reports can improve their soft skills after taking the Conflict Dynamic Profile.

Please email me at Joyce@JoyceWeiss.com, and let’s discuss how the Conflict Dynamic Profile can help you resolve your conflict and improve relationships.

Here’s the process: I will send you the Conflict Dynamic Profile. We will meet on zoom to go over your results. Clients discover new awareness about how they deal with conflict. You will receive a VIP price for the private coaching session with me, plus the profile. Contact me for more details to see how you or your direct reports can reduce stress and improve relationships. That’s what I’m all about. 🙂

Have a Great Week

Joyce Weiss, M.A., CSP, CVP
Communication Coach
Queen of Conflict Resolution

248.681.5831: office 
248.310.6998: Cell

 

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Listening Skills can be Humorous

 

listening skills

Listening skills can be humorous. Did I get your attention on Frank Tyger’s funny quote?  I hope so!

We know that listening skills are one of the most important communication strategies. It’s also difficult with all the distractions and busyness getting in our way.

Listening Skills Exercise

I recently used the coolest listening exercises in one of my group coaching sessions. Participants got the message immediately. 
Three people had to describe the cell phone to an audience at different times in our history. The years were the 1800s, the 1950’s, and 2022.  Which year do you think was the easiest to reach? If you said 2022, you are right. It wasn’t an easy exercise, and they all did an excellent job speaking the different audiences. 

Important Ideas to Remember About Our Listening Skills

  • We must prepare our messages knowing who our audience is, even if it’s only one person.
  • It doesn’t matter what we say, it’s what others hear.
  • We fall in love with our proposals or ideas. Good for us. The thing is, are we presenting the best message, so others hear us?

It’s your turn to share your thoughts. What are your best practices to make sure others hear your golden words?

Let’s Stay Connected

Please comment about this week’s post. How does it resonate with you?

You can share in the comment section or send me a private email HERE

Discover the Impact of The Conflict Dynamic Profile for You or Your Direct Reports

Are you ready to explore how you react before, during, and after conflict?
Do you want to reduce your inner stress by discovering blind spots and what triggers set you off? 

Please email me, and let’s discuss how the Conflict Dynamic Profile can help you resolve your conflict and improve relationships.

Do you want to learn more about the profile? Here’s the link to relieve stress and prepare for difficult conversations.

Until Next Time, Be Well and Happy!

Joyce Weiss, M.A., CSP, CVP
Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress.
We made it easy for you. The shareable social media links are below.

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3 Easy Tips for Your Personal Development

Personal Development never gets old. For years I thought I was addicted to work. I recently discovered that I’m addicted to learning and not working. The good news is I feed my brain with new coaching strategies. The bad news is I need to take a break at times. I can live with that! 🙂

  • Are you a parent, leader, or coach?
  • Do you help others to develop their professional or personal development?
  • Are you ready to discover an important insight for your growth?
personal development
If so, continue reading this article. Carol Dweck’s said her powerful words when she trained teachers. Her message is strong and direct, and one of my favorite quotes.
 
We must be ready for all life’s twists and turns. And we don’t do any favors by protecting others, so they are not flexible in this ever-changing world. Most of us know of others who helicopter their employees or children. Micromanaging is not helpful and keeps people stuck not knowing how to deal with life’s challenges.
 

Personal Development Tip #1

  • Teachers, parents, coaches, and leaders must prepare new employees, clients, or children for the path. Help them learn the skills so they can succeed.
  • Share your lessons learned when things didn’t go well. Help them take risks. Mistakes are part of the process. Especially when we learn from them.
One of the reasons why clients come to me is, so they are prepared to know how to start and finish a tough conversation. They learn strategies, and we practice together until these new tools become a habit. At times the communication doesn’t go well even with their new strategies. This is to be expected. Take time to reflect on how to improve communication the next time.
 

Personal Development Tip #2

The coach’s role is to encourage clients to practice independently between sessions. Professional and personal development fail when people stop at insight and fail to build mental muscle to convert the insight into habits. Clients, employees, or children may learn a great new concept. Professional growth happens when they use the new skill repeatedly until it becomes a habit. Now, that’s the way to prepare them for life.
 
Stay tuned, you will see more information that I’ve learned from Shirzad Chamine on Positive Intelligence.
 

Personal Development Tip #3

  • This post is a good first step to use for you or others who you are preparing for the path of success.
  • Think about your personal development.
  • What were the best strategies to prepare yourself for constant change?
  • What lessons did you learn from taking risks and making mistakes?

We are destined to succeed as long as we learn from our mistakes!

Let’s Stay Connected

Please comment about this week’s post. How does it resonate with you?
You can share in the comment section or send me a private email HERE.

You are my loyal readers and are always welcome to contact me for a 20-minute exploratory session on any frustration or conflict you want to resolve. Let’s start a great
discussion to discover how you can stop feeling stuck anywhere in your life.

Are you ready to discover how you react before, during, and after conflict?
Do you want to reduce your inner stress by discovering blind spots and what triggers set you off? 

Send me an email, and let’s discuss how the Conflict Dynamic Profile can help you resolve your conflict and improve relationships.

Here’s the link if you want more information about working with me to resolve your relationship or career conflicts.

I Would Love YOU to Be a Guest on My Live Broadcast: Kick Conflict to the Curb™

I’m always looking for engaging guests on my newly launched LIVE BROADCAST: Kick Conflict to the Curb™. Let me know if you want to discuss the possibility of being a guest. I’ll showcase your skills and expertise. The theme is resolving conflict – what a shock, right? 🙂

Until Next Time, Be Well and Happy!

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

 
 
 

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Important Questions to Ask When You Stay Silent

  • important questionsAre you ready to discover important questions to help you use your voice?
  • Do you stop yourself from speaking up at times?

This short article describes how you break this pattern easily.

Anon sure has this right! We can’t resolve our conflict if we don’t express ourselves. Coaching clients share that they fear retaliation or rejection if they voice their opinions. 

I ask Clients the Following Important Questions:

  • “What do you want to say?”
  • “What are you afraid will happen if you share your voice?”
  • “What do you hope will happen if you speak up?”

It’s risky every time we open our mouths! Those who know me realize what my next few words will be! It’s worth the risk.

Two Important Questions for You to Ask Yourself:

  1. “Do I matter?”
  2. “Am I heard?”

These questions are two major parts of this communication equation. We find it easier to speak up once we tell ourselves that feeling heard is an important personal value.

We need to decide if resolving the conflict is worth the risk. Once clients weigh the pros and cons, the pros usually win.

I offer my loyal blog readers a VIP coaching rate. Contact me to discuss how only a few coaching sessions can help you start using your voice without losing your cool.
The Conflict Dynamic Profile is a great way to start. You take the profile, and we review your results for only one session. 

Let’s Stay Connected

  • Please comment about this week’s post.
  • How does it resonate with you?
  • When did you speak your voice even though it was a risk?
  • Let’s start an important conversation.

You can share in the comment section or send me a private email HERE.

Here’s a link for short articles on reducing inner stress. Happy reading! 🙂

I Would Love YOU to Be a Guest on My Live Broadcast: Kick Conflict to the Curb™

I’m always looking for engaging guests on my newly launched LIVE BROADCAST: Kick Conflict to the Curb™. Let me know if you want to discuss the possibility of being a guest. I’ll showcase your skills and expertise. The theme is resolving conflict – what a shock, right? 🙂

Until Next Time, Be Well and Happy!

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress.
We made it easy for you. The shareable social media links are below.

P.P.S. Subscribe to my YouTube channel for more tips and strategies for you or your direct reports
to reduce stress and conflict.

You’ll find playlists on dealing with bullies, tough conversations, and interviews with thought-provoking Department Managers and Leaders and leaders.

Thanks for reading, and remember: You get what YOU tolerate!

 

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831