Hello, Dear Kick Conflict to the Curb Readers!
Are you ready for the last 5 action steps in the series to Kick Conflict to the Curb?
I hope that you’re using the strategies that you have been learning from these posts and videos and reducing your stress and drama at work and home!
If you have questions or need more details on any of the content, please reach out and send me an email: HERE.
This article is Part 4 in the series: 20 Action Steps to Kick Conflict to the Curb.
Here’s a link from Part 1 where you’ll find the first 5 strategies
Here’s a link from Part 2 where you’ll find action steps 6-10
Here’s a link from Part 3 where you’ll find action steps 11-15
The action steps come from creating content for my virtual class and coaching clients. If you want more information on any of the action steps, do a search in the search bar on this site: JoyceWeiss.com.
Action Steps #1: Clarify the boundaries
What boundaries do you need to set for yourself to achieve a better work/life balance?
It’s time to go deep and discover boundaries that you need to share with others who waste your valuable time.
I’m suggesting that you do this for home and work. These days most of us are working at home and the boundaries are blurred.
I just had this conversation with a new neighbor, Randy.
Randy saw that I just returned from a bike ride as he was introducing himself to my husband. Randy said, “Joyce, my wife can join you on the trails because she loves bike riding too.”
I need my space and quiet when I walk or bike ride since virtual training and coaching is all about me listening and talking! Hey, not complaining… these are my facts. 🙂
I said, “Randy, thanks for suggesting this. Let’s get together on the weekend to get to know each other. I need quiet when I’m on my bike or walk since that is my time to relax.” He totally got it and said, “Hey, I get this and respect you for sharing your truth.”
I think this is going to be a great new relationship. I set boundaries while still being cordial so we can get to know each other better.
What boundaries do you need to set for yourself?
Action Steps #2: Deal with Bullies 
Hold meetings to discuss how Different = Different. Different does NOT Equal Wrong.
This seems so easy. It’s not, yet this statement says it all. It’s a great lesson that we are not all alike. The idea is for all of us to get to know people at work who don’t look or sound like us.
Bullies are put in their place when they see leadership sharing the importance of accepting each other’s differences.
We don’t need to like or respect everyone at work. The idea is how to get along even when we don’t like our colleagues. It’s a true test of strength. Believe me when I share that this is so hard for me yet I know that it’s necessary in order to reduce the drama at work and home.
Action Steps #3: Pull Back and Don’t Push Back
Pull back when bullies attack you with sarcasm. What is the best way to respond so that you feel good about yourself?
You can even walk away from someone who harasses you with constant sarcasm or anger.
Please refer to this article on Verbal Aikido that goes into more detail on how you can master this strategy like a pro!
Action Steps #4: Get in the Gap- Your Safe Place
Gain control in tough conversations taking a breath to decide how you want to respond. The Gap is in the middle of you thinking what to say and opening your mouth.
It’s an important strategy to use in your toolbox because it will help you from possibly saying something you wished you didn’t say.
Can you relate? I sure can!
Here’s an article on THE GAP for more details.
Action Steps #5: Learn to Be Direct with Respect®
You will see a dramatic improvement in communication when you learn Be Direct with Respect®
All you need to do is use the following formula: I am_________when _______ because ________.
Here’s an example: I am frustrated when we all agreed with the new code of conduct because some of the team are still getting to work late.
This statement is strong and you can then go deeper and ask for feedback on how to rectify this situation.
Let’s Stay Connected
Which Action Steps speak to you? What does your organization do to reduce drama and stress at work?
Share your thoughts in the comment section below or send me an email HERE.
Continue being engaged as a Kick Conflict to the Curb Weekly Update member and start sharing your thoughts about the videos or articles.
Hey, Dear Readers, I’m here for you when you have questions about your own communication or relationship “challenges.”Feel free to send me an email. Full disclosure here:
I don’t charge anything when people send me questions or comments via email. Staying connected is what it’s all about for me.
Have a Great Week!
Joyce Weiss, M.A., CSP, CVP
Master Coach
Queen of Conflict Resolution
Remember, You Get What YOU Tolerate!
counter attacks without bringing harm to the attacker to create balance. In other words, when pushed, you pull; when pulled, you push.
her bully! It looks easy yet the reality is that it takes real courage just like Sue showed. I’ve used this example several times and it works like a charm because I’ve practiced just like clients do with me.
resolve communication challenges with difficult people or bullies in the workplace. If you want to explore options working with me as your private coach or anyone who you feel could benefit from a few sessions –