Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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A Great Article on Steve Jobs

There have been so many incredible tweets and blog posts about Steve Jobs.
His legacy is huge and I hope people learn more about this incredible person.

Check out the article below which is one of the best ones that I have seen.

http://www.foxbusiness.com/markets/2011/10/05/apple-co-founder-steve-jobs-dies/

Even though most of us have never met Steve Jobs, he is one person we will all miss.
I think of him each time I use my iphone or ipad.

 

Until Next Time…

Joyce Weiss, M.A., CSP
Conflict in the Workplace Consultant and Accountability Coach

Remember, You Get What You Tolerate

 

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How to Stay in Business for a LONG Time

Do you want to know how to stay in business for a really long time?

I was asked to share answers to this very important question to a very creative group -SE MI Entrepreneurs Association.
There were several generations in workplace represented in the packed room.

SE MI Entrepreneurs Association is designed to help members grow their business.
They provide training, network opportunities, information and valuable resources.

ZaLonya Allen, PhD is the Executive Director and did an excellent job letting the community know about this important event.

 

Here are the main points that I covered:

  • Learn from your mistakes and hopefully you wont repeat them.
  • “Failure is never final and success does not last forever.”
  • Be creative during slow times.  Take advantage of this time to write articles, contact former clients or re brand
  • Ask yourself the important question…Who is my client?  Stay focused and service to that market.
  • Don’t scatter yourself too thin by attempting to service to everyone.
  • Make smart financial decisions when hiring consultants and make sure to check on references.  (It is amazing how many
    people in the audience shared horror stories on this one!)
  • We are never there.  Continuous learning is constant and exciting.
  • Take time to re brand every few years to stay current and fresh.
  • Build relationships before asking for referrals or favors.
  • Learn skills in leadership consulting to get and give respect.
  • Constantly improve communication skills. Please let me know if you want me to share more ideas with you on this topic.
    Feel free to call me at 800.713.1926 or email:  Joyce@JoyceWeiss.com

Check out the tips that Dr ZaLonya Allen will use as a result of the program

Your conflict in the workplace consultant says… 

Remember to run away from energy vampires.
There are many possibilities.
We need to see them…believe me you will find them.
Make sure to run away from those telling you that there is no business anymore.

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Feel free to share these tips with your team – Just be sure to give Joyce credit when you share or publish.

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Until Next Time….
Remember, YOU GET WHAT YOU TOLERATE!

Joyce Weiss, M.A., CSP
Conflict in the Workplace Consultant

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So…You Want to Be a GREAT Listener?

Many of my clients ask me to include ideas in my training programs  on how we can become great listeners.

Effective listening skills will help improve our relationships and sales.  The next time you are in a conflict make sure and use this technique because it will help you gain control and concentrate on what is really being said.

We have to ask ourselves if it is more important to be right or to resolve a conflict.

Enjoy this 2 minute video and let me know what your most pressing communication challenge is in your own life.

The rest of this blog post contains the words included in the video.

Has anyone ever told you that you’re just not listening?
Do you ask a question and the other person tells you that you already asked the same question?

If so – not to worry.  We are all so busy doing the things that we do and at times our mind is on over load!
Here are a few reasons why people aren’t great listeners:

  • They are thinking of what they are going to say while the other person is talking
  • They tune out the person’s message because they don’t like what the other person is saying
  • They are thinking about what’s for lunch

Here’s the bold solutions tip for today:

  • Really focus on the person who is talking
  • Slow down your pace and concentrate only on what you are being told
  • Turn off all internal dialogue
  • Repeat what the other person just told you (parroting technique)

This one simple technique can help you become a GREAT listener.  You will see how others appreciate your concentration.  You will also see how others will listen better to you.  It may take a while to change your listening habits, but it will be worth the work since you will see how your relationships and sales will improve.

Was this helpful?
Let us hear your thoughts in the comments below.
Feel free to share these tips with your team – Just be sure to give Joyce credit when you share or publish.
Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

For more information on Joyce’s accountability coaching and speaking please visit:  https://www.joyceweiss.com

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Developing Respect in the Workplace by Building Trust

I just worked with the MI TWP Association in Grand Rapids MI on a “Building Trust in Your Community Workshop.” The group was open to the ideas and participated in numerous group exercises.

Below is an exercise that I asked the audience to complete.

On the left side of a piece of paper write down the name of a person who you don’t get along with. Write down a few characteristics that describe this person. On the right side of the paper write down the name of a person who you get along with really well and write a few characteristics that describe this person

OK…now for the fun! Most of the time people tell me that the description of the person that they don’t get along with is NOT like the person doing the exercise. It is interesting because participants tell me that the description of the person who they get along with describes the person doing the exercise.

Here is the challenge: Personal bias gets in the way. We get along with people who are like us and many times have conflict with people who are NOT like us. Hopefully this will help the next time you have conflict with someone. Ask yourself if the differences between you and the other person is really the issue.

The definition of conflict is the following: “An open clash between groups or individuals.” It can be due to different ideas, behaviors communication styles or cultures. We all deal with conflict in different ways!

I hope that this tip will help you resolve your next conflict. Please look for a video tip on this subject in one of my next blogs.

Was this helpful?

Let us hear your thoughts in the comment section below.

Feel free to share this tip with your team-just be sure to give Joyce credit when you share or publish.

Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

For more information, articles and podcasts, visit https://www.joyceweiss.com

Until next time!

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Become a Strong Team Player

If you are a football fan, you probably have been getting ready for the Super Bowl. Great coaches continuously ask their players important questions to make sure that they park their egos at the door and think like a well oiled team machine! Group cohesion and effective communication are both keys to succeed.

Take the time to sincerely ask yourself:

  1. Am I the catalyst for more open and effective communication?
  2. Do my expressions convey respect in every way?
  3. Do I genuinely help others on their way without getting in their way?
  4. Am I a role model to motivate the team during good times and challenging moments?

Was this helpful? Let us hear your thoughts in the comments below.
Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.
Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.
For more information, articles and podcasts, visit https://www.joyceweiss.com

Does your company have a wellness department or employee assistance program? If so, could you introduce me to the person in charge of purchasing resource tools for employees? I will send you the entire product line (books/journals/on line course) when you introduce me to the person who can purchase my products at bulk rate. Feel free to call me at 800.713.1926. Thanks!

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831