Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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December 21, 2021 By Joyce Weiss Leave a Comment

Keep Toxic People from Ruining Your Holidays | Part 2

This article is part 2 in the series on Keeping Toxic People from Ruining Your Holidays.

You’ll find a link to part 1 towards the end of this article which explores tips 1 and 2.

Tip 3 for Keeping Toxic People From Ruining Your Holidays

Knowing what kind of behavior makes these toxic people so irritating is an important step.

  • Do they usually arrive late?
  • Are they oblivious to how their hurtful behavior affects others?
  • They constantly judge or hurt others. And, you are emotionally drained with this insensitive behavior. 
  • Being the center of attention is their #1 motivation.  Additionally, they constantly interrupt others.

Tip 4 for Keeping Toxic People From Ruining Your Holidays

toxic family members

Don’t sugarcoat how obnoxious their behavior is and how it impacts the gathering. 

Speak with a trusted family member or friend to discuss how to stop letting these toxic people get away with their rudeness.

Set boundaries as to what you will and will not tolerate.

Set time limits: if dinner starts at 6 P.M., start exactly at that time and let everyone know if they are late, dinner starts without them. 

Tip 5 for Keeping Toxic People From Ruining Your Holidays

Do expect to have a great get-together. And, if someone is detracting from that, resolve that this person will be “educated” on these boundaries. 

Always remember that you have absolutely no social or familial obligation to be victimized—ever.

Here’s the link to part 1 in the series.

Joyce, How Can You Help Us Deal with These Difficult People?

I’m glad you asked!

A client of mine had the following conversation with a relative a couple of weeks after Thanksgiving.

“Tim, we’ve had the same conversation for years on how politics are off the table during our family parties. Our family is sensitive to the fact that we have several varying opinions about politics. We agreed NOT to bring up these topics because they lead to much discomfort. 

I’m frustrated when you and I have had this same conversation because the same negativity occurs every year. I love getting the gang together. It’s a yearly highlight.

Next year you will not be invited because it’s more important than ever before to enjoy each other’s company and feel safe around each other without judgment.”

You may wonder what happened after this tough conversation. The toxic relative found another group to join. This was extremely hard for my client. Yet, the great news is that she felt empowered because she was direct, respectful, and honest. 

Let’s Stay Connected

Please share your thoughts about this week’s post. How does it resonate with you?
You can share in the comment section or send me a private email HERE.

So what about you? Do feel that my coaching advice was too tough?
Can you see changing it around to fit your communication style? Or, will you continue letting these rude individuals take over?

The choice is yours. You know I was going to end with that comment. 😉

Let’s brainstorm any conflict you are experiencing during a complimentary 20-minute laser-focused coaching call.
Here’s my calendar. Let’s reduce your inner stress!

Until Next Time,

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress. We made it easy for you. The shareable social media links are below. 

P.P.S. I’m the Human Resource Professional’s Partner. I coach employees and managers to feel comfortable using their voice without losing their cool – so they feel heard and respected.

P.P.P.S Are you {or your direct reports} ready to explore working with me as your private coach?

Call me at 248.681.5831 or send an email to discover how easy this process is. Plus these packages fit with anyone’s budget and schedule.
 Visit our coaching page to see your options. 

 

 

 

Filed Under: difficult people, Tough Conversations
Tagged With: resolve conflict and interpersonal issues, stress

December 7, 2021 By Joyce Weiss Leave a Comment

Get Ready to Take Control of Difficult Conversations

Difficult conversations plague professionals across the board. Supervisors reprimand you in front of others. Coworkers tactlessly reject your ideas. Additionally, clients lash out at people to get what they want.

Rather than pushing back or getting even,  you can gain control of the situation. In fact, seething in silence doesn’t help to diplomatically deal with unkind people. The solution is called Verbal Aikido. It’s a communications technique that won’t get you fired.

What is Aikido?

Aikido is a Japanese form of self-defense. It uses non-resistance to debilitate an opponent’s strength. The Aikido practitioner seeks to counter attacks without bringing harm to the attacker. And creates balance. In other words, when pushed, you pull; when pulled, you push.

This technique is just as effective with verbal attacks. It allows you to respond to a verbal attack by accepting the comment. Additionally, redirecting it, and reaffirming your stance in a positive manner. Avoid being hostile and building emotional barriers!

Verbal Aikido Basics to Get in Control of Difficult Conversations difficult people

The cardinal rule of Verbal Aikido is to not repeat the accusation. By doing so, you absorb the negative message.

Verbal Aikido EXAMPLE #1 to Gain Control of Difficult Conversations:

If someone questions a business purchase with an accusation, “Why are you wasting the company’s money?” Don’t respond by yelling, “I’m not wasting the company’s money! I need these items to perform my job!”

Such a response reinforces the blame on you. Instead, a Verbal Aikido practitioner would redirect the comment by saying, “Let me tell you how I invested the company’s money.”

Your Verbal Aikido response also reaffirms your control over unneeded emotional responses. And gives the other person nothing to push against.

Verbal Aikido EXAMPLE #2 to Gain Control of Difficult Conversations:

Suppose you’re giving constructive feedback to a male coworker who tells you, “What I did is perfectly fine. You’re just too emotional. All you women are alike.”

Instead of becoming “heated” and reinforcing his claim, say, “I agree. I can overreact at times. Let me explain why I feel this way about the situation.”

This response accepts the basis of the situation without absorbing the negative aspects. In fact, you redirect the accusation by agreeing. The response also reaffirms the other person’s feelings of frustration. As a result, you diffuse the confrontation and can work toward repairing the situation.

How would you respond during either one of these 2 examples about Verbal Aikido?

Please share your thoughts and let’s continue this important conversation.

Let’s Stay Connected

Please share your thoughts about this week’s post. How can you see using Verbal Aikido? 
You can share in the comment section or send me a private email HERE.

Until Next Time,

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress. We made it easy for you. The shareable social media links are below. 

P.P.S. I’m the Human Resource Professional’s Partner. I coach employees and managers to feel comfortable using their voice without losing their cool – so they feel heard and respected.

P.P.P.S Are you {or your direct reports} ready to explore working with me as your private coach?

Call me at 248.681.5831 or send an email: Joyce@JoyceWeiss.com to discover how easy this process is. Plus these packages fit with anyone’s budget and schedule.
 

Schedule your complimentary 20 – minute discovery call

 

 

 

 

 

Filed Under: Communication Skills, difficult people
Tagged With: conflict in the workplace, resolve conflict and interpersonal issues

April 28, 2020 By Joyce Weiss Leave a Comment

Joyce Weiss says to Run Away from Negative People

#negativepeople #motivationalquote

One of my favorite quotes on negative people is, “Don’t walk away from grumpy people, RUN!

 

Nuke the Negative People negative people

Write the names of negative people who bring you down. Plan to protect yourself from their negativity. Take back your power. Only you can make yourself feel insecure. Tell yourself that no one makes you feel inferior without your consent. It’s the negativity that is so dangerous. It is extremely contagious.

______________________________________

______________________________________

______________________________________

 

Replace people who pull you down with people who encourage and appreciate you. The choice, in many cases, is up to you. Who encourages you during tough and positive times?

__________________________________________________________________________________

__________________________________________________________________________________

___________________________________________________________________________________

I want to hear from you

Add a comment to my blog on how you “run away from negative people.” You are always welcome to send me a private email with concerns that you are experiencing at work.

Please share this and any article that speaks to you or your company. Loyal readers like you help us find more people who could benefit from these posts. Help us help them reduce conflict and improve leadership skills and quality of life.

Please visit my YouTube channel or connect with me on LinkedIn where I have posted numerous stories about having tough conversations with difficult people.

Please contact me at 800.713.1926 to explore options for working with me as your private coach. Find your voice with Joyce is one of our new taglines. Discover blind spots and how your communication impacts the success of your career. All sessions are conducted on the phone to fit your schedule and budget. The good news is that it usually only takes a few sessions to improve your communication skills.

This is Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

 

Until next time, remember…”You Get What You Tolerate!”

P.S.  You will receive more messages like this in the next few posts.  I am taking the quotes, artwork, and strategies from my 3 booklets.  This one is from 19 Secrets for Successfully Navigating Life’s Potholes, Ruts, and Obstacles.

Filed Under: difficult people, negative people
Tagged With: conflict in the workplace, negativity at work

October 2, 2018 By Joyce Weiss Leave a Comment

8 Words to Change Your Conversation with Complainers

Do you have complainers in your life who suck your energy by moaning about the same things?
Do you want to learn how to control these conversations?

How I stopped being so nice with complainers

Maya Angelou – American poet said, “Being kind doesn’t mean one has to be a mat.”

Her words spoke to me years ago.  I remember a turning point when I listened to friends who continually complained about aspects of their life.  Before I attained my Masters in Counseling my friends complained and I listened.  Nothing changed.  They didn’t alter their stories and repeatedly talked about their boss, colleagues or family members.

Eight powerful words to use with complainers

complainersI learned a phrase from a professor that made all the difference in these communications.  Are you ready to hear what these words are?

What are you going to do about it?

Some complainers will stop their whining and others won’t

I started to ask them, “What are you going to do about it?”  I was sincere and did my best not to sound judgmental.

It’s interesting to recall that some of my friends stopped calling me.  They didn’t like the new Joyce.  They are probably still complaining unless someone was able to help them see that these comments kept them stuck in the land of “poor me.”

On the flip side, many of my friends appreciated the magical eight-word phrase.  They started owning their situations and coming up with plans how they could move forward.

A real conversation with a complainer

complainers; negativity in the workplace | improving communicationA friend was having a difficult time at work and kept on grumbling how unfair her boss was by asking her to do things that were not in her job description.  I said, “I’m sorry to hear that you are having a tough time at work.  I’ll be glad to help you brainstorm how to find a new job or how to speak with your boss.  I’m not willing to listen to you rehash how unfair life is for you.  That’s not helping you move forward.”

She needed to hear these words.  She was ready to stop complaining.  She decided to start looking for different job opportunities where her skills would match her job.

I want to hear from you

Add a comment to my blog on how you have stopped complainers from moaning all the time.  What stories or expressions do you use? You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email HERE with concerns that you are experiencing at work.

Please share this and any article that speaks to you or your company

Loyal readers like you help us find more people who could benefit from these posts.  Help us help them reduce conflict and improve leadership skills and quality of life.

Learn how my online coaching course – Communication Skills at Work will help you skyrocket your career.  Please check out the link HERE to watch a short video and read an article about the 1st week of the course.

This is Joyce Weiss

Corporate Communication Strategist and Career Coach

Have a great week.

Until next time, Remember…”You Get What You Tolerate!”

 

Filed Under: complainers, difficult people
Tagged With: complainers, how to improve communication skills

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Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831

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