2 Tips on Diffusing Defensive Responses

Have you ever dealt with someone who became defensive with you?
 How you react will influence your future behavior.

 Here’s today’s tips:

1.  When someone responds defensively to you, ask yourself,
“What did I just do to cause that defensive reaction?”

2.  Whenever someone says or does something that causes you to become defensive;
ask yourself, “What did that person do to cause that reaction from me?”

These 2 tips can help you gain control with your team communications.

Was this helpful?

Check out this short video on how to deal with negativity

 

Let us hear your thoughts in the comments below.
Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.
Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.
For more information, articles and podcasts, visit Joyce’s website