Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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March 20, 2014 By Joyce Weiss 2 Comments

Great Leaders Ask The Right Questions

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cartoon oops fb out of timeLeaders who really understand the importance of employee involvement ask their team for input.  This is nothing new!  This is something that many leaders don’t do.  You may ask…”Joyce, how can you say such a bold statement?”  I’m glad that you asked.  I have had the privilege of working with some of the greatest leaders in Corporate America.  The questions in this article come from my clients who learned how to grow from being a good leader to becoming great in his or her field.

Voltaire suggested that we “Judge a man by his questions rather than by his answers.”

Here are some thought-provoking questions you might pose. They will elicit ideas for doing things better:

 1. What would you do first if somehow you became the owner of this business tomorrow morning?

 2. What is the best use of your time? Your knowledge and abilities? How are they being wasted, if they are? What could you be doing that you are not doing?

3. What should I know about your work that I don’t know? What do you need to know about the business that you don’t know?

 4. What seems to you to work well here? Why? What doesn’t work so well? Why do you suppose it doesn’t?

 5. What opportunities do you see that we’re really not exploiting? What problems do you see ahead that we’re not aware of? What would you do about them?

6. What do customers say to you or reveal to you about our product(s) or service(s) – about price, quality, the competition? What three comments do you hear most frequently?

Click here for more ideas to improve morale and employee engagement.

Send me your GREAT Questions that you ask your team to engage them to be their very best.  I will send a hard copy of my booklet, “19 Surefire Ways to Bring More Joy and Harmony into Your Life” to those of you who send me quotes that I use in future articles. 

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:  A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com.  Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series on Resolving Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your comments. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

 Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

I help people become top level leaders who get GREAT results.  I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance…The Result? My clients get a better night’s sleep!

 Remember…You Get What YOU Tolerate!

 PS Click here for more strategies to improve morale and employee engagement. 

 

 

 

Filed Under: Conflict in the Workplace, Continuous Improvement, Great Leaders, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace
Tagged With: employee morale, how to improve communication skills, Respect in the Workplace

Comments

  1. Terry says

    March 20, 2014 at 8:34 pm

    I had this in my office, now hanging in my kitchen. It applies to every aspect of our working and personal lives:

    Zen saying: “The quieter you become, the more you are able to hear.”

    I see it daily, which is a great reminder!

  2. Joyce Weiss says

    March 24, 2014 at 11:06 pm

    Thanks Terry. This is really a powerful quote and I couldn’t agree more! 🙂
    I wish more people would take your lead and stop talking and talking. No wonder why there are so many miscommunication issues! Please send me your street address so I can send a copy of my booklet to you. I will use your saying in future article. Can I give you credit or do you want me just to use the quote.

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