Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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A Communication Secret to Control Your Triggers

Would you like to learn a communication secret to control your triggers?
Do others know how to push your triggers?

The video below will give you an important communication secret to gain control of some of your triggers.  

Communication Secret #1:  Identify Your Triggers

I recently produced an online virtual training on Controlling Your Triggers.  The participants work at a small business and wanted me to help them cope better during the 2020 pandemic.  They came up with the following list of triggers:

  • Living with different personalities 24/7
  • Lack of boundaries and space
  • Children thinking that the pandemic will never end
  • High school students not having a senior year
  • Relationships deteriorating
  • Parents working full time while homeschooling
  • Extended families living together

Communication Secret #2:  Know that Change is Part of Our Life Right Now

A trigger of mine is when people constantly complain about how things have changed and they do nothing about this.  This may sound like I’m really hard on others.  Those of you who know me realize that I raise the bar of expectations very high either for me or my clients.  Change is part of our lives.

  • We all know people who deal well – and who don’t deal well with change.
  • This is not new.
  • What is new is that we are ALL experiencing a change in our routine.
  • Change is a trigger for some people.
  • We can offer support and even help them look at options.
  • It’s up to all of us to see that we can see everything as out of our control or do our best to look for opportunities in this change.

Communication Secret #3:  Make Your “Trigger” Conversations Safe 

First, decide who you want to have a conversation with to clear the air.  Create a plan using the following strategy:

I do want to ___________________.
I do not want to _________________.

I do want to have an important conversation about boundaries.
I don’t want to create stress between us.

Once you start off your conversation this way, you can then go deeper on what boundary you need to discuss with this person.
Please comment on this blog with who you can use this secret and what you hope to accomplish.  I will send you a response on how you can improve your plan or give you the green light to move forward.  You can always send me a private email if you have a sensitive topic that you want to ask me.

Stay Connected with Me

Add a comment to my blog on how you deal with your triggers.  What stories or expressions help you? You will receive a response from me because I enjoy connecting with my readers! 🙂

Please contact me at my cell 248.325.8101 or 800.713.1926 to explore how you can kick conflict to the curb.  There are many options to fit your budget and time schedule!   My last 4 clients have asked me to help them feel more comfortable with their public speaking skills.  It only takes a few sessions to make this happen.  Hey, what can I say?  I’m quick and clients use their new communication skills immediately.  A win/win for all.  🙂

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Career Advancement is like riding a bike. Shift Gears from coasting to owning the road!
Find your voice with Joyce!

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Video 10: How to Handle Push Back From Your Audience

By now I hope that you view me as your personal communication strategist.  I have a few questions for you.

  • Have you experienced an audience member who pushed back your ideas during a training or speaking engagement?
  • How did you handle it?
  • Do you want to learn a secret from this communication strategist on how I handled a disgruntled audience member?

Welcome to video 10 in the series Secrets from a Communication Strategist to Engage Your  Audience.

The Communication Strategist Dilemma 

I was coaching a group of men and women who work with the public including the homeless population.  Paul, an audience member blurted out his thoughts in a loud and sarcastic voice.  “Joyce, you seem like a nice person BUT this will not work when we speak with people who live on the street.”

The Communication Strategist Solution

I took a deep breath and said, “Paul,  you’re right.  This strategy won’t work with the homeless.  It will work when you have communication issues with your colleagues.”

Paul took a step back (this is a good sign) and said, “You are right Joyce.  Thanks for coaching us on how to make the conversation safe at work.

 Today’s Lesson

Agree with the disgruntled person when someone pushes you back.  Your next step is to counter with a strong statement about how your strategy will work in another setting.  Of course, there will be times when agreeing with a disgruntled person is not appropriate and it won’t work.

Stay Connected with Me

Add a comment to my blog on how you deal with negative audience members.  You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email HERE with concerns that you are experiencing at work.

Read How I can be Your Private Communication Strategist

Do you want more information on this powerful communication technique called verbal aikido?  There are 3 options.

  1.  Please look at my online coaching program Communication Skills at Work HERE.    The coaching course is perfect for those of you who want to work with me as your online communication coach.  We work together through email as you read the self-study manual to advance your career and improve your relationships.

2.  Another option is to purchase your own copy of the Communication Skills at Work Self Study Manual HERE.
The self study manual was designed for those of you who want to read about the techniques on your own.

3.  You can also contact me to discuss how we can work together on the phone with me as your own communication
strategist.  We have several options to fit your schedule and budget.  Please contact me at my cell 248.310.6998 or
800.713.1926 to explore how career coaching could be a great action step for your career development.

Here are the Videos in the  Series Secrets from a Trainer How to Engage Your Audience

 

Video 1
arrive early

Video 2
sit with your audience

Video 3
how to use humor

Video 4
using props

Video 5
danger:  don’t be boring

Video 6
movement exercises

Video 7
evaluations

video 8
why I talk about conflict

Video 9
why I became a career coach

 

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

P.S. Find your voice with Joyce!

 

 

 

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Video 7: Become a Better Communicator by Using Training Evaluations

  • Would you like to know my secrets on how to become a better communicator by using training evaluations?
  • Do you only concentrate on the negative feedback from your speech evaluations?

I know first hand how it is when we get negative evaluations.  We have to train ourselves to learn from the feedback.  Some of my clients take it personally.  After working with me as their communication coach, they understand that this feedback could uncover their blind spots.  This video will support your efforts and self-esteem.

Tip #1 to Become a Better Communicator

We have to remember that some people who fill out evaluations may not know the importance of constructive feedback.
I’ve received many comments that have helped me over the years and I appreciate the comments.
Then there are those comments that are not constructive and only critical evaluations that are mean spirited.

  • I was told that I was too short.  My height is something I can’t change and I still laugh at this today.
  • An audience participant told me that my outfit was too colorful.  My blouse was light pink.
  • I saw someone fill out the evaluation before I even opened my mouth!

 Tip #2 to Become a Better Communicator

The real lesson is to enjoy the positive feedback and learn from the constructive feedback that is valid.  I remember one of my first training sessions when someone told me that my outfit was too noisy for them.  They were right.  I wore a black and white polka dot dress.  That’s when I started to wear classic clothes for training.  I learned and was open to feedback.

Stay Connected with Me

Add a comment to my blog on what you learned from constructive feedback when you spoke to a group. You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email HERE  with concerns that you are experiencing at work.

Please contact me at my cell 248.310.6998 or 800.713.1926 to explore how career coaching could be a great action step for your career development. There are many options to fit your budget and time schedule!

My last 4 clients have asked me to help them feel more comfortable with their public speaking skills.  It only takes a few sessions to make this happen.  Hey, what can I say?  I’m quick and clients use their new public speaking skills immediately.  A win/win for all.  🙂

Please let me know of emerging leaders, individuals or groups who want to Kick Conflict to the Curb to get the  Respect They Deserve!

Here are Links to Videos 1-6: Secrets from a Trainer to Engage Your Audience

 

Video 1
arrive early

Video 2
sit with your audience

Video 3
how to use humor

Video 4
using props

Video 5
danger:  don’t be boring

Video 6
movement exercises

 

 

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Find your voice with Joyce!

 

 

 

 

 

 

 

 

 

 

 

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Video # 6: Exercises to Engage Your Audience

#Engageyouraudience #JoyceWeissVids #CommunicationTraining

 

Do you want to use exercises during your training or keynote to energize and engage your audience?
If so, you are in the right place.

Welcome to the video series – Secrets from a trainer to engage your audience.  This is video #6:  Using exercises to energize your audience.
Some of your audience may move a lot at work and sitting still for over an hour can be an issue for them.  The tips in this video will help you solve this challenge.

  Movement Exercise #1 to Engage Your Audience

This exercise can be conducted in a training session or even a larger audience.  Ask everyone to stand up and gather into a large group.  You will give them a choice to select and they will move into 2 separate groups.  They will select one of your choices and the group will now be divided into 2 groups.

For example ask your audience:  “Is it worse to be a softy or hardnosed?”

  • Once they decide which side of the room to stand, ask them to find 2 other people in that group and discuss the reasons why they chose that side of the room.
  • Ask for volunteers to share what they discussed.
  • This is your time to shine as a facilitator.  People usually laugh during this exercise.

 Movement Exercise #2 to Engage Your Audience

While they are still standing up you can do this next part or wait until they need an energy break a few minutes later.

  • At work do you tend to be sociable with your colleagues or keep more to yourself?
  • Do you find it easy or uncomfortable when giving compliments to others?
  • Think of choices that are relevant to your program.
  • You can do this a couple of times just to get everyone up and energized.
  • I find that these exercises are great discussion starters when we cover leadership or communication topics.

Stay Connected with Me

Add a comment to my blog on how you engage your audience. What stories or exercises help you? You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email HERE
with concerns that you are experiencing at work.

Please contact me at my cell 248.310.6998 or 800.713.1926 to explore how career coaching could be a great action step for your career development. There are many options to fit your budget and time schedule!   My last 4 clients have asked me to help them feel more comfortable with their public speaking skills.  It only takes a few sessions to make this happen.  Hey, what can I say?  I’m quick and clients use their new public speaking skills immediately.  A win/win for all.  🙂

Links to Videos 1-5 How to Engage Your Audience

Video 1

Video 2

Video 3

Video 4

Video 5

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Find Your Voice with Joyce! 😉

 

 

 

 

 

 

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Video #4 from the Series: Secrets from a Trainer to Engage Your Audience

#communicationstrategies #publicspeaking #communicationstrategist

I do my best to add value to all my loyal readers by sharing the latest communication strategies weekly.  Welcome to the video series “Secrets from a Trainer to Engage Your Audience.  This is strategy #4:  Using props to warm up the audience.  Thanks to John Tenza,  Professional Speaker and Results Coach who has taught me the importance of using props to spice up even the dullest topic.

Communication Strategies #1:  Using large emojis humor | communication strategies

I bought the props that are in this blog from Amazon.  The emojis are perfect for my message when I open up the training on dealing with bullies and other difficult people.  The audience smiles the moment I put them in front of my face.

 Communication Strategies #2:  Using big ears

The ears will be such a success when you speak about listening and communication.  I put them on and the audience is always interested in humor | communication strategistwhere they can purchase them.  I hope that they are also listening to my message! 🙂

Stay tuned for more ideas on how to improve your presentations.  All of these ideas can be used in a small workshop or even a large keynote.

You can view videos 1-3 on the links below:
Strategy #1:  Get to the room early
Strategy #2:  Sit with the audience
Strategy #3:  How to use humor

Stay Connected with Me

Add a comment to my blog on how you use props at your speeches or training.  Let me know what challenges you experience presenting to others.  I will make new videos from your ideas by using new communication strategies.  You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

You can view videos 1-3 on the links below:
Strategy #1:  Get to the room early
Strategy #2:  Sit with the audience
Strategy #3:  Add humor

Please contact me at my cell 248.310.6998 or 800.713.1926 to explore how career coaching could be a great action step for your career development. There are many options to fit your budget and time schedule!

My last 4 clients have asked me to help them feel more comfortable with their public speaking skills.  It only takes a few sessions to make this happen.  Hey, what can I say?  I’m quick and clients use their new public speaking skills immediately.  A win/win for all.  🙂 There are many options to fit your budget and time schedule!

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Career Advancement is like riding a bike. Shift Gears from coasting to owning the road!

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831