Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

Archives for October 2010

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Joyce had a great time at the MACP Leadership Conference

I just returned from Chrystal Mountain Resort in MI.  I had  a great time meeting and working with the creative Presidents and  Membership Directors from Chambers of Commerce in MI.  My session was called “The New Norm -Doing More with Less.”  We brainstormed on how to set better boundaries, systems, and how to stop things that aren’t working and recharge with a new program alignment.  Members shared tips on what their chambers do to encourage life prioritization.

Here is a photo of Bob Thomas who is the Director of Operations at the MI Chamber of Commerce. Thanks Bob for bringing me to your Chamber family. I enjoyed the energy, openness and hope from this incredible group of leaders!

photo of Bob Thomas and Joyce Weiss at Chystal MT in MI
Photo of Bob Thomas and Joyce Weiss at Chrystal MT in MI

Listen to the testimonial from Bob Thomas

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5 Words To Impact Your Day

This one minute video will help you when you are attempting to communicate with a sarcastic person.  If you don’t ask what this behavior means… you will get what you tolerate. Do you attend  meetings where silence is the norm?  The next time this happens, remember to open up communication by asking questions on what the silence means.  Remember…you get what you tolerate.

Was this helpful? How do you resolve conflict with sarcastic people or unproductive meetings?

Let us hear your thoughts in the comments below.

Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.

Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

For more information, articles and podcasts, visit https://www.joyceweiss.com

Become a fan at www.facebook.com/ConflictResolutionConsultant

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How to Reduce Conflict in the Workplace & Interpersonal Issues at Home

George, a participant in one of my conflict resolution workshops shared the following story.  Tommy, his ten year old son woke at 5:30am and kept on slamming his bedroom door while getting ready for school.  Tommy woke up his parents and sister.  It was time for THE TALK between father and son.  George told Tommy that he will take the handle off of the door if Tommy continues to slam the door in the morning.

Tommy was upset that his father was mad and pleaded with him that he would never do this again.  George thought a moment and said, “OK, Tommy, it sounds like you are taking this matter seriously.  The next time this happens I will not only remove the handle but I will also remove your  bedroom door.  I will agree not to remove the door handle at this time as long as you understand that you will be held accountable for your actions.”  Tommy agreed.  The problem was solved and the door slamming stopped like magic.

This worked as well as it did because George taught Tommy about accountability.

Accountability is a word that is coming up more often than ever before in conversations with clients.  Accountability is taking responsibility for your actions.  George did Tommy a favor by teaching him at a young age that he will be responsible for his actions.  I only wish that more parents did this!

I find that many leaders  don’t know how to confront employees on the importance of being held responsible for their actions if certain behavioral patterns are not broken.

We can all learn from George and how he resolved conflict and interpersonal issues with Tommy.  Come up with your own solutions by thinking how a problem can be solved.  It’s a great idea to have employees come up with solutions since many times they have better answers!

Was this helpful?
How do you resolve conflict and interpersonal issues at home or work?

Let us hear your thoughts in the comments below.
Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.
Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.
For more information, articles and podcasts, visit https://www.joyceweiss.com
Become a fan at www.facebook.com/ConflictResolutionConsultant

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How YOU Create Strong Teams

Strong teams are more important than ever before.  The challenge is that we are all so busy and operating in survival mode.  It helps when everyone gets on board and becomes accountable for the success of the team.  The challenge:  How to get everyone on board.  One solution is to ask important questions at meetings and really listen to to answers!

Ask the Following Questions When There is Conflict on Your Team:

News Flash: You need an understanding of what’s going on before you can attempt to solve any problems – .so ask yourself:

  1. What’s going on?
  2. How is it impacting others/you?
  3. What are future implications?
  4. What will happen if nothing changes?
  5. What is YOUR personal contribution to this issue?
  6. Commit to action!  What are the next steps?

Was this helpful?

I really want to hear your thoughts on this subject. Let us hear your thoughts in the comments below.

Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.

Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

For more information, articles and podcasts, visit https://www.joyceweiss.com

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831