Hi there and thanks for joining me again to read my latest blog post!
As you may know, I created a premier program called Communication Skills at Work™ that is designed for anyone on the corporate ladder for career advancement or resolving conflict in their workplace.
Below you will find links to the last three blogs, I shared about powerful content clients will learn from Communication Skills at Work:
This week I’ll preview the fourth chapter of the program: Use Certain Words to Help You Be Direct with Respect®.
In addition to the program manual and self-study guide, I offer full phone coaching depending on your budget and time frame. Read here for all the details.
Now, let’s dive in and talk about why it’s so important to Use Certain words to Help You Be Direct with Respect®.
Learner Objectives for Week Four
- How to ask for what you need, build self-esteem, and Analyze childhood messages
- How to change a negative self-image to use Be Direct with Respect
- Questions to ask to Be Direct with Respect
- Build trust to use Be Direct with Respect
My favorite quote about communication is one from Martin Luther King Jr.
“Our lives begin to end the day we become silent about things that matter.”
The following guidelines will help you strengthen your communication:
- Remove but and replace it with and.
- Use I statements as often as possible and forget about using YOU statements. I promise not to turn you into a narcissist using this strategy! Using the word you tends to make the other person defensive.
- Don’t get sidetracked. Here is an example showing you why Be Direct with Respect is so powerful:
The Aggressive Approach:
“You embarrassed me in front of our department when you told them about my speeding ticket.”
The Be Direct with Respect Approach:
“I was embarrassed when the group heard about my speeding ticket because I told you that in confidence.”
Be Direct with Respect helps participants feel more confident because the technique is easy to learn and the results are long-lasting. People use this strategy to build trust and earn respect from anyone on the corporate ladder.
Week Four consists of several activities to help you discover your communication strengths and areas of improvement.
Week Four ends with a Final Project that we plan together
This is where we take all of the skills learned in the course and put them into practice. We explore a tough situation that needs to be resolved and design a realistic course of action.
Participants who take the course use their own case scenarios and we practice together until they feel confident to use this valuable strategy on their own. I am here 24/7 via email. This coach is dedicated to each client’s success! 😊
Thanks again for taking the time to read my blog. I love receiving questions and comments, so please feel free to contact me or leave a comment!
Until next time,
Corporate Communication Strategist and Career Coach
I look forward to assisting you in your Communication Skills at Work learning experience and watching how you grow your new skills to create the positive changes in your life you deserve!
Reducing conflict is like riding a bike: Shift gears to successfully navigate life’s potholes, ruts, and obstacles.