Hear Others Out & Bring Good Ideas In

Make Active Listening Part of Your Team Communication to Reduce Conflict in the Workplace

• Is there more texting than listening in your workplace?

• Are your colleagues making or answering calls during important face to face meetings?

• The important question is…Are you listening at work?

If you answered “yes” to any of these 3 questions, please don’t despair…We are ALL guilty of not listening or focusing on others at times.  Listening – really listening – is a skill that needs to be learned and honed. 

Start paying attention at your own workplace and see how you and others can improve in these areas.  Bring up this topic at your next meeting.  I encourage my clients to discuss the tips below and many times they start to groan (groaning is a good sign!) when I ask them to pay attention to these tips.  I realize that they are obvious.  I also know that mistakes happen as a result of NOT following these 5 ideas.  If everyone is using them…then why is communication such an issue for most workplaces?  I always ask clients what is it costing you NOT to fix communication.  They answer this question with a sigh and a dollar amount on lost productivity…it really is mind boggling.  So, please pay attention to the obvious and watch your bottom line improve!

Click here to read more information on “How to Fix Team Communication:  Team Members GOT No Respect?”

Follow these tips:

1. Don’t interrupt

2. Don’t judge

3. Understand contributions from the speaker’s point of view

4. Summarize

5. Reflect back the ideas and feelings from others

 By turning off your internal self talk (“I can’t believe she is saying this.” or “ I wish he would stop telling his long winded story.”) you will become a master communicator.

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A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com.  Visit her website at https://www.joyceweiss.com to sign up for your own FREE video series on Resolving Conflict in the Workplace.

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 Until next time,

 This is Joyce Weiss, Conflict Resolution Consultant

I help people become top level leaders who get GREAT results.
I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

 Remember…You Get What YOU Tolerate!

PS  Click here for an article on “How to Fix Team Communication:  Team Members GOT NO Respect?”