Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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April 2, 2023 By Joyce Weiss Leave a Comment

An Invitation to Building a Culture of Flexibility: A Win-Win for Leaders

How can your company offer strong internships to attract and retain top talent?
I sure want to know how to do this. 🙂

Please join Amy Casiotti, VP of HR at TechSmith, and me for an engaging  discussion about

“Flexibility is a Two-Way Street with Employees.”

Amy will help you understand how TechSmith attracts top talent beyond offering competitive compensation packages.

Get ready to learn how to support managers to speak up and address underperforming employees.

Here’s the link to join us LIVE!
https://www.linkedin.com/events/7048335296093978624/comments/

Date:   4/5/23
Time:  11 am ET
Location:  LinkedIn 

Bring your questions. 
Invite your leaders for this eye-opening conversation with Amy Casiotti.

Who is Joyce Weiss?

Joyce is the Queen of Conflict Resolution and works with HR Pros and growth-minded individuals tired of feeling invisible and overlooked. And are ready to confidently use their voice – without losing their cool.

They transform from no longer feeling invisible to having their input recognized and respected.

 

Do you want to have increased self-confidence because you no longer dread difficult conversations?

If you’re ready for the next level of support, email me at joyce@joyceweiss.com to set up a clarity call.

I will personally respond and provide you with my online calendar.

What we will discover on the 20-minute clarity call.

  • Get extreme clarity on your current challenges
  • Understand what is necessary to get you from where you are to where you want to be
  • Create an action plan so you know what your next steps are

This is NOT a sales call! 🙂

Hope you have a great week!

And remember, You Get What YOU Tolerate!

Joyce Weiss, M.A., CSP, CVP
Queen of Conflict Resolution

Joyce@JoyceWeiss.com

Filed Under: difficult conversations, emerging leaders, Leadership Consulting, self-doubt

March 28, 2023 By Joyce Weiss Leave a Comment

Secrets to Stop Taking Things Personally During Conflict |Video

  • Do you need a reminder about not taking things personally when someone pushes back?
  • Is it time to have a  difficult conversation with your boss?
  • Are you ready to use your voice even if you fear the consequences?

If so, you are in the right place!

Laneshia Collier, Human Resource Professional, was a guest on my show, Kick Conflict to the Curb™. She spoke about a difficult conversation that she had with her boss. She knew it was necessary to take this risk so both could move forward.

Laneshia discovered that her manager didn’t know what she was responsible for in the company. He didn’t notice the positive changes that Laneshia and her team made for the company. And she knew that she needed to educate her boss. 😉 The team felt ignored and underappreciated.  It was worth the risk of retaliation – which didn’t happen. The result is that her manager listened and appreciated the feedback.

It takes courage to speak up and address tough issues, but it’s better than letting resentment build up. Remember, honest communication is key in any relationship, even in the workplace.

Not taking things personally is a skill that takes constant practice – reminding yourself that it usually has NOTHING to do with you!

We all Have to Engage in Difficult Conversations in Our Life

Whether with a friend, family member, or colleague at work, these conversations can be uncomfortable and even painful. However, one of the most important things to remember during these conversations is not to take things personally.

When we engage in difficult conversations, it’s natural for emotions to run high. We may feel hurt, angry, or frustrated; taking these emotions personally is easy. However, when we take things personally, we may react in ways that are not productive or even harmful.

How to Avoid Taking Things Personally

  1. Practice active listening: One of the best ways to avoid taking things personally is to practice active listening. This means truly listening to the other person’s words without interrupting or getting defensive. When we actively listen, we can gain a better understanding of the other person’s perspective and respond in a more constructive way.

  2. Remember that it’s not about you: When someone is upset or angry, it’s easy to assume it’s because of something we did. However, it’s important to remember that the other person’s emotions are not necessarily about us. They may be dealing with their own personal issues or frustrations.

  3. Stay calm and focused: When emotions run high, it’s easy to get caught up in the moment and react emotionally. However, it’s important to stay calm and focused during difficult conversations. Take a deep breath, count to ten, and stay centered.

  4. Separate facts from opinions: During difficult conversations, separating facts from opinions is important. When we focus on the facts, we can have a more productive conversation and avoid taking things personally. Ask questions to clarify any misunderstandings and try to stay objective.

Difficult conversations are a part of life and don’t have to be destructive. By practicing active listening, remembering that it’s not about you, staying calm and focused, and separating facts from opinions, you can have a more productive and positive conversation. Remember, difficult conversations can lead to growth and understanding, so don’t be afraid to engage in them.

Let’s Stay Connected

Please comment about this week’s post. How does it resonate with you?
You can share in the comment section or send me an email HERE

Are you ready to disrupt your status quo?
Discover what it costs you when you don’t know how to resolve conflict.
Money? Relationships? Inner Peace?

Who is Joyce Weiss?

Joyce is the Queen of Conflict Resolution and works with Department Managers and Leaders and Growth-Minded Individuals tired of feeling invisible or overlooked and ready to confidently use their voice – without losing their cool. The result is their input and contribution are recognized and respected. And their expertise is in constant demand. 

Are you ready to confidently use your voice without losing your cool? Visit www.KickConflicttotheCurb.com and grab your copy of the communication assessment.

You will discover how your communication impacts your success at work.

I’m confident you will thank me later!

You want this because you’ll: 

  • Have increased self-confidence because you no longer dread difficult conversations.
  • Experience more enjoyment at work because the drama has been eliminated.
  • No longer feel invisible; instead, your input is recognized and respected.

If this is something that you want, all you have to do is go to www.KickConflicttotheCurb.com

If you already took the Kick Conflict to the Curb Assessment and are ready for the next level of support, email me at Joyce@JoyceWeiss.com.
I will send you my online calendar to schedule a call.

What will you get from the call?

  • Get extreme clarity on one of your current challenges
  • Understand what is necessary to get you from where you are to where you want to be.
  • Create an action plan, so you know what your next steps are

THIS IS NOT a SALES CALL! 🙂

Until Next Time, Be Well and Happy!

Joyce Weiss, M.A., CSP, CVP
Communication Coach
Queen of Conflict Resolution

Remember, You’ll Get What You Tolerate!

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress.
We made it easy for you. The shareable social media links are below.

Filed Under: Communication Strategies, difficult conversations
Tagged With: conflict in the workplace, effective communication

March 8, 2022 By Joyce Weiss Leave a Comment

Stay Cool During Difficult Conversations | Video

  • Do you get frustrated when difficult conversations go sour?
  • Are you tired of not resolving conflict with the same person?
  • And, the constant fighting and sarcasm go on and on?

If so, please stay right here.
Discover 2 important coaching and communication strategies that my clients successfully use.

The 2-minute video below gives you 2 EASY Tips to get you started.

YouTube player

Difficult Conversations Tip #1

Diffuse conflicts by responding consciously rather than automatically.

This tip works because you are in control of how you want to react.
You consciously think about this versus automatically opening your mouth without giving any thought.
Aren’t you glad you’re reading this post? 🙂

Difficult Conversations Tip # 2

Get into THE GAP by taking a breath or brief silence on how you want to express yourself.
Especially when you are off-center with another person.

Additionally, think if this is the best time to say something or cool off and respond later.

Many times we forget that we have control over these tough conversations.

There are many choices. The challenge is that we automatically respond without thinking.
This is what gets us into trouble.

Let’s Stay Connected

Please comment about this week’s post.  How does it resonate with you?

You can share in the comment section or send me a private email HERE.

Let’s resolve any conflict you are experiencing during a complimentary 20-minute laser-focused coaching call.  

Here’s my calendar.  Let’s reduce your inner stress!

I’m the Human Resource Professional’s Partner. And coach employees and managers to feel comfortable using their voice without losing their cool – so they feel heard and respected.

Are you {or your direct reports} ready to explore working with me as your private coach?
Call me at 248.681.5831 or send an email to discover how easy this process is.

Here’s the link that describes packages that fit with anyone’s budget and schedule.

Until Next Time,

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress. We made it easy for you. The shareable social media links are below. 

Subscribe to my youtube channel  for more tips and strategies for you or your direct reports to get great results

You’ll find playlists on dealing with bullies, tough conversations, interviews with thought-provoking Department Managers and Leaders and leaders.

Thanks for watching and remember: You get what YOU tolerate!

Filed Under: Department Managers and Leaders, difficult conversations, resolving conflict in the workplace
Tagged With: effective communication, resolve conflict and interpersonal issues

YouTube player
If you like this video, please subscribe to my YouTube channel for more:

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831

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