• Are you ready to watch a video on how to create a positive culture?
• Would you like to discover how two Human Resource Generalists take their jobs very seriously while taking care of themselves? 

I had the privilege of interviewing Candice Rice and Lauren Melton who are HR Generalists at Schaedler Yesco Distribution.

The video below has several easy tips that you can use at work and home.

I’m compiling all the information from the interviews and you will see a  white paper in the future.

The rest of this article covers the main questions that I asked Candice and Lauren. Hope you enjoy your time with them as much as I did!

You Both Work in a Positive Culture – Tell us More

• The company value’s us.
• Leaders want us to have a home life.
• Managers trust their employees to do their job.
• Our motto is, “Work hard Go home Happy.”
• It makes a difference when leaders value employees’ homelife.

What Stresses and Challenges do You Experience as HR Generalists?

• Recruiting is a challenge.
• Change is constant. And, we need to understand all points of view since there are always so many changes.
• Some people get stressed out with change.
• We need to know how to communicate to ensure that employees adapt to these changes. 

How do you deal with Gossip Since You Have Such a Positive Culture? 

• Employees come to us with complaints about another person.
• We ask them to go back to the person and find out the entire story.
• Managers do step in if necessary.
• We listen to the complaints and ask them to attempt to figure them out before they come to us.

What are Challenges That New Hires Bring Up to You?

• Our company hires people who will fit in the culture.
• New hires have a 30 day and 60-day follow-up.
• We listen to them when they come to us or their manager to discuss their issues.
• They tell us how they feel heard and we work hard to continue this open communication.

What Have You Learned When You Didn’t Work in a Positive Culture?

• I left my previous jobs because management didn’t care about the team. I knew that I need to work in a non-toxic environment. That was #1 when I search for a new job.
• I was thrown to the wolves. The team never asked questions because leadership didn’t care about us.
• I learned how NOT to throw others to the wolves. This was a valuable lesson – even though it was a horrendous experience at the time.
• HR is all about dealing with different personalities. 

What  Questions Would You Have for Me if We Met for a Cup of Coffee? 

• How to deal with conflict resolution with family members – Without taking a risk and having people still talk to you.
• There are individuals who have been here for a long time and they don’t like change.
• There is pushback. Such as, why do we have to change things.
• How can we help them adapt to these changes?

Joyce’s coaching moment: 

• Uncover the discomfort first.
• Is it the lack of experience?
• Are they concerned that they have the skills for this new endeavor?
• Ask them to describe their main concern.
• Use baby steps.

What topics would you like me to address in future videos?

• How to speak to your boss when you have a conflict.
• What to do internally before I open my mouth?

What advice would you tell a new HR Generalist?

• You are here for the company and the people.
• Our internal customers have different personalities.
• And no matter what the issue is, figure out how to resolve it on your own first.
• If you need support we are here for you. 
• Make sure that you have a good balance and go home and live your life.
• There will always be conflict. Be ready for it.
• You took all the classes in college. It’s difficult in the beginning. I didn’t realize how much HR does until I started working.
• Don’t be afraid of challenges because they will make you grow.

Let’s Stay Connected

Please comment about this week’s post.  How does it resonate with you?
How does your organization create a positive culture?

You can share in the comment section or send me a private email HERE.

Let’s revolve any conflict you are experiencing during a complimentary 20-minute laser-focused coaching call.  

Here’s my calendar.  Let’s reduce your inner stress!

I’m the Human Resource Professional’s Partner. And coach employees and managers to feel comfortable using their voice without losing their cool – so they feel heard and respected.

Are you {or your direct reports} ready to explore working with me as your private coach?
Call me at 248.681.5831 or send an email to discover how easy this process is.
Here’s the link that describes packages that fit with anyone’s budget and schedule.

Until Next Time,

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress. We made it easy for you. The shareable social media links are below.