Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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October 12, 2021 By Joyce Weiss Leave a Comment

Are We Biased “Thinking that We Know” Our Blind Spots? A Funny Story

blind spots | improve communication
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The Importance of Knowing Our Blind Spots blind spots

Science has proven that we all have a blind spot bias and that many of us aren’t aware of this. Of course, this has negative consequences. Because at times we don’t listen to the feedback from others when they share their opinion about our blind spots. We are certain that we know our story – no blind spots.

Blind Spots are 2 words that coaches love using. It’s an important aspect to uncover blind spots for clients and ourselves too!

The Johari Window is a coaching tool that is still powerful today. Part of the Johari Window is knowing your blind spots. It’s so much fun when we get together in small teams and do this exercise. People are shocked that they didn’t see their own blind spot until a team member pointed it out in the exercise.  There are some people who deny them. That’s another blog post, I’m sure.

The story below happened at a restaurant when I was dining with friends. We were talking with our waiter, Claud, and the story’s conclusion was better than a dark chocolate dessert!

Here we go with another TRUE story.

Story:  Knowing Our Blind Spots blind spots

I gave my waiter, Claud a compliment stating that our friends enjoyed having him serve us. He thanked us and added some details to the complement. This is what he said, “Thanks. I’m training the new waiter because he stays at the customer’s table way too long. And gives guests so many details about his background in the food industry. I’ve told him that there is a fine line in being friendly and overbearing.”

Claud’s comments made sense. Until – he came back and spent 10 minutes talking to us about his resume. Are you ready for more? He brought over a chair and decided to join us while he was talking.

You may think that this is a nice moment in fine dining.

Claud had a blind spot. No, I didn’t point it out to him. He didn’t see that his actions were exactly what he was training the new waiter not to do.

Lesson About Knowing Our Blind Spots

We all have a bias about our blind spots. The lucky people who are in deep and trusting relationships or who learn from a coach benefit from this feedback.  Because they understand the importance of going deep and discovering blind spots.

Claud just told us about his mentee and how he was training him. Claud didn’t see the irony of his story.

We have to admit to ourselves that our reality is only one of the many realities that exist.

It’s important to be open to others who are brave enough to share their opinions. This may be a golden opportunity for your professional or personal growth.

Let’s Stay Connected

Please share your thoughts about this week’s post. How does it resonate with you?

You can share your thoughts in the comment section or send me a private email HERE.

What are some of your blind spots? Let’s celebrate that you know these and had the courage to go deep!

Find out how easy it is to work with Joyce as your private coach.

Until Next Time,

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress. We made it easy for you. You have the shareable social media links below. 

P.P.S. I’m the Human Resource Professional’s Partner. I coach employees and managers to feel comfortable using their voice without losing their cool – so they feel heard and respected.

P.P.P.S Are you {or your direct reports} ready to explore working with me as your private coach?  It’s easy and fits anyone’s budget and schedule.

Call me at 248.681.5831 or send an email: Joyce@JoyceWeiss.com.
Schedule your complimentary 20 – minute discovery call HERE

Find out how easy it is to work with Joyce as your private coach

Filed Under: coaching skills, Coaching Strategies, Keynote Speaker
Tagged With: career development, Coaching as a Leader

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