The Art of Starting Tough Conversations

The Art of Starting Tough Conversations

“There are no guarantees that your conversation will go well. It could backfire. At least you shared your thoughts and can figure out how to proceed.”
                              – Joyce Weiss, Communication Coach & Facilitator

Introduction to The Art of Starting Tough Conversations

Welcome back to “Kick Conflict to the Curb™,” the blog where we tackle the most challenging tough conversations and turn them into opportunities for growth. 

Ever replay conversations in your head, thinking, “I shouldn’t have said those words?” This issue provides tools for turning these challenges into more meaningful connections.

Today, we feature Beth Granger, a certified “Exactly What To Say” guide. We discuss the everyday struggles people face in communication. 

Navigating Tough Conversations

Fear and discomfort are challenges we face when we start tough conversations.
One of the most straightforward tools is a strategy I call “Make Conversations Safe.” It is part of the Weiss Communication Success Plan.

Start by saying, “I don’t want to create stress between us. I do want to have an important conversation with you about productivity.”  This lets the other person know your expectations. 

There are no guarantees that your conversation will go well. It could backfire, especially if the person is a bully. At least you shared your thoughts and can figure out how to proceed.

Common Struggles in Tough Conversations

I asked Beth, “What do you think are the common themes where people struggle in communication?” 

Watch the short clip below to explore how Beth addresses the discomfort many feel when starting a conversation and what to do when discussions take a wrong turn. 

How does this blog post speak to you? What takeaway did you discover? Please comment in the section below, and let’s start an engaging conversation.

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Are you ready to stop the silence at meetings and engage others to speak openly? Please watch the video below to explore articles and videos at JoyceWeiss.com that you can use for your newsletter to stop the drama and enjoy going to work!

I work with leaders who want to create a culture where employees feel heard and not invisible – driving greater engagement, retention, and productivity.

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Here’s the link to the full newsletter, where you will see another outstanding short clip from Beth Granger’s interview.

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Until Next Time, 

Joyce Weiss, M.A. CSP, CVP
Communication Coach and Facilitator

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To a Healthy Conflict Day!

And Remember, “You Get What You Tolerate!

Will it be CHAOS or CALM?

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