As a conflict resolution consultant and accountability coach I help my clients reduce conflict in the workplace to improve their working condition.

Lifelong learning is the only way to remain competitive in today’s competitive job market. We must invest in our own growth, development and renewal. This relentless drive to update credentials, acquire new skills, and stay informed is more important than ever before. It creates enthusiasm when you stay on top of the game on what is new in your industry.

Nobody can afford to rest on a reputation anymore. What we consider good today is seen as average by tomorrow. This drive toward an ever improving performance doesn’t guarantee job security, raises or promotions. You can still be a victim of circumstances, even in strong financially successful organization. But it will help you stay current in your field and make you more marketable!

The era of entitlement has ended. Instead take a personal responsibility for your career.

Leonardo Da Vinci never stopped learning. His story amazes me every time I read something about this amazing artist, inventor and scientist. There is a story that he even studied certain diseases while he was on his death bed!

Here is an important question to ask yourself:

How is your field changing and how can you stay ahead of your competition?

I hope that these tips will help you see the importance of continuous learning. My next article will help you and your team understand the importance of adding value at work.

Until next time, this is Joyce Weiss and remember, “You get what you tolerate!”

Looking for more?

Get the book, Take the Ride of Your Life, by Joyce Weiss and discover how you can take more control in your life.

Remember the first time you rode that big kid two wheeler bike? It required balance, boundaries and as your courage grew a lot of fun! Joyce uses this simple and universal “bike” lesson to show you how to live a more balanced and productive life.

Her expert insights help us improve the quality of our lives using this universal “balance equation.” We become more productive at the office and happier in our personal lives.

Joyce uses real “life lessons” to help us navigate those inevitable life “bumps” more easily and address real burnout issues with empowering growth options.

This book is for you too, if you are interested in retaining and engaging key employees to become motivated teams. Joyce shares activities that promote high morale, new understanding of  the role of stress, enthusiasm and burn out prevention, This book offers rich insights and action steps to help “shift gears” to produce better results in the workplace, and at home. Take the Ride of your Life! is your own personal “passport” to living the life you really want.

Read what Joe Girard said about Take the Ride of Your Life:

“This book gives you the confidence, and creativity to make it happen.  An absolute gem.  It belongs in the briefcase, backpack…or bike rack, of anyone with a dream!” –  Joe Girard, author of How to Sell Anything to Anybody

Get your copy of Take The Ride of Your Life today!

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As a conflict resolution consultant and accountability coach I help my clients reduce conflict in the workplace to improve their working condition.

This article will show your team how to improve productivity which could  add to the financial health of the organization.

Here is an exercise that I used during a company retreat.

I asked everyone to put ideas on separate index cards on what they would do if their name was on the building. I told them not to be sarcastic…only constructive ideas allowed!! I read their ideas during the program while the CEO was present. Of course no one knew whose ideas I was reading.

The CEO implemented many of these ideas which helped with the communication in their workplace. People were listened to. Action was taken…a real win/win for everyone.

Here are some of the ideas that employees shared during the retreat:

• Implement more flexible hours
• Invite small teams to go out to lunch with leaders monthly
• Develop innovative blogs to serve clients better
• Change their inventory systems which helped reduce waste in the organization

These all made the company more efficient and customers noticed.

Here is a tip to use at your next meeting:

• Ask everyone to write down their ideas on how they would change things if their name was on the building.
• Make sure and have someone type the ideas so that no one could identify who wrote them down.

I hope that these tips will encourage open dialogue with your team. My next article will give you tips on how to constantly learn.

Until next time, this is Joyce Weiss and remember, “You get what you tolerate!”

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As a conflict resolution consultant and accountability coach I help my clients reduce conflict in the workplace to improve their working condition.

My clients tell me that they expect more from their employees than ever before. This is a new work reality. You can probably guess the reason for this high expectation. The marketplace is demanding far more these days. Your employer’s high expectation can be a gift that you give to yourself. It empowers you…giving you the best potential and making you a more valuable employee.

I had the privilege of sharing the platform with Gold Medalist, Mary Lou Retton.

She told me, “There is a little difference in people but that little difference can make a big difference. Champions don’t wait for 4 years to make their heroic opportunity. They create their opportunity every day.”

Here are 2 questions to ask yourself:

• What are you doing to commit fully to your job?
• Are you like a champion who makes your heroic opportunity every day just like gold medalists?

I hope that these tips will help you feel even more empowered at work. My next article will help you understand the importance of “acting like you are the owner of your company.”

Until next time, this is Joyce Weiss and remember, “You get what you tolerate!”

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New Facts About Stress:  Make the Most From a Job That You May Not Like

As a conflict resolution consultant and accountability coach I help my clients reduce conflict in the workplace to improve their working condition.

I get asked the following question from many of my clients: “How can I help my employees become even more accountable than they are now?”

The following are key factors on accountability:

• Accountability is important for everyone on your team.
• We need to make ourselves obsolete before anyone else does.
• Doing our job the same way that we did 1 year ago is a sign of mediocrity

Of course this is good for the company. It is also good for us. We feel empowered when we do the best that we can. It is a win/win for everyone.

I’d like to share a story about a manager of a local electronics store who was always accountable for the right reasons. Sue always helped me when I needed to exchange a product or purchase something new.  She took care of me and consistently showed an enormous amount of respect.

The last time I went to the store Sue told me that her managerial position was being eliminated.  I was in shock because she was the best manager in that entire system.  At that very moment I remembered that a client of mine who was the CEO of a company in Ann Arbor MI was looking for a new manager.  I asked Sue where she lived, and I’m sure that you can guess the rest of the story.  Sue lived in Ann Arbor.  I introduced my client to Sue about 8 years ago and she is still the manager in the Ann Arbor Company.

We never know who we are speaking with when we are at work. It is a gift when we are accountable and treat others with respect. Plus we could be speaking to our future boss!

Here are some tips to make sure that we are as accountable as possible:

• Ask yourself and your team how everyone can hold each other more accountable.
• Ask what opportunities will open up for everyone when everyone is accountable?
• Many people just get by and don’t care about going the extra mile.  Remember, what goes around comes around!

I hope that these tips will help your team have interesting conversations on the importance of accountability. Remember…there is no room for mediocrity! My next article will deal with committing fully to your job.

Until next time, this is Joyce Weiss and remember, “You get what you tolerate!”

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Do You Want to Feel Empowered to Reduce Conflict in the Workplace?

As a conflict resolution consultant and accountability coach I help my clients reduce conflict in the workplace to improve their working condition.

Communicating with baby boomers and traditionalists is an important factor to reduce conflict in the workplace.

Baby boomers were born between 1946-1964:

• They attended crowded classes and are good team players.
• It is the first time that they had a category on their report cards which read “works well and plays well with others.”
• Boomers live to work
• Gen X work to live
• Gen Y blend the 2

Here are easy tips to communicate with baby boomers:

• Ask boomers to be part of teams since this is natural for them.
• They have a lot of experience to share with all ages.
• They may need some mentoring with technology to keep up with Gen X and Y.

Traditionalists were born between 1918-1945:

• They bring great value to organization.
• Many traditionalists can’t retire and need to work due to the economy.
• Some traditionalists want to stay active and never want to retire.
• They feel that they still have something to offer at work.
• Home Depot is partners with AARP (American Association of Retired Persons).  Their tagline is passion never retires.
• Post card mania hires seniors.  The CEO needed something constructive for her father to do after her mother died.

I was the keynote speaker at a Florists Association and was amazed at how many traditionalists the conference center hired.  They helped with registration and gave directions on how to find the auditorium.  They were helpful, courteous, and their smiles were contagious.

Here are some easy tips to help communicate with traditionalists:

• Make them feel that they are a vital part of the team’s success.
• Ask employees for referrals from parents who are interested in part time work.
• Encourage them to be mentors for Gen X and Y to help the younger generation understand face to face communication.

I hope that these tips will help you communicate better with baby boomers and traditionalists. My next article will give you and your team can become accountable.

Until next time, this is Joyce Weiss and remember, “You get what you tolerate!”

Think your company is different? Want to take your team to the next level of success?

Schedule a Complementary Discovery Conversation with Joyce Weiss and discover what’s possible for your work group. Find out how these powerful “Be Direct with Respect® principles can work for any group to reduce conflict and increase creativity – even yours!

Click here to schedule your Complementary Discovery Conversation

Read what my client, Cpl Steve A. Richardson, Jr, said about Joyce’s consulting:

“Our team was tremendously impacted by the Team Building Program that Joyce Weiss presented to our office. There were several people on our team who did everything possible to avoid one another. During the sessions Joyce helped everyone see how the negative energy between those two individuals affected the entire office. Everyone was given the opportunity to express their concern – which really helped. The best part of the training was when Joyce taught us how to speak directly to each other in a respectful way. By the end of the workshop there was a tremendous difference in our team. The stress level of everyone dissolved. Several weeks went by and I noticed the two people that had the main issue with one another were having a conversation with each other. I called Joyce immediately to let her know how she really left a positive impact on our office. Thank you Joyce!” – Cpl Steve A. Richardson, Jr, Regional Contracting Office. Marine Forces Reserve

Click here to schedule your Complementary Discovery Conversation