Have you ever met a negative person who sapped all of your energy from you? Do you want to figure out how to make sure this does not happen again?
Besides running away from this person… use The Power Talk Formula:
I feel…(your emotional response)
because…(how it affects you)
Watch this 2 minute video to bring The Power Talk Formula to life:[youtube]http://www.youtube.com/watch?v=WEgNI_OlVSk[/youtube]
My client Sue used this formula with one of her negative colleagues. They were on a business trip and were waiting in a long line to give their passports to the security guards. Tom started to complain and make a scene. Sue knew that she needed to do something.
She said, “Tom, It is hard for all of us to travel. I feel frustrated when I hear all of these complaints because this negativity is pulling me down. Why don’t we use this time to discuss the bottlenecks that we have with our own clients?” Tom did not get defensive because Sue did not use the word “you.” She was very careful to put the responsibility on her shoulders and NOT sound critical to Tom. Their relationships improved and Tom was not as negative on the trip.
This tip works after a lot of practice.
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