Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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October 19, 2021 By Joyce Weiss Leave a Comment

Surprisingly Easy Ways to Deal with Chronic Complainers | Part 1

Chronic complainers are everywhere these days! Sure, we feel empathy for others who complain about health, relationships, or work. And there are other times when the complaints are so outrageous that we want to walk away or yell at the other person. At least I do! 😊 constant complainers

Story 1 About Chronic Complainers

I was at a restaurant the other day and heard the following conversations:

“My house is so dusty, and I can’t wait for the construction crew to leave!”

You may be thinking so, Joyce what’s the big deal? The complainer is so lucky to have the resources to have her house remodeled. Dirt and dust are part of the reality when we have home improvement projects. It is what it is.

Story 2 About Chronic Complainers

At another table, I heard a person say, “I’m not looking forward to going home because I have to pack for our 3-week cruise.”

Again, you may be more tolerant of complainers than I am. This traveler is fortunate to go on such a luxurious vacation and packing is part of the equation when one travels. It is what it is! These 2 friends are perfect for each other.

So, Joyce, What are You Saying?

Complaints reveal a lot about the person who is speaking. We all know spoiled adults sounding like 2-year-old children and who are inconvenienced.
They don’t do well when either large or small changes happen in their life. It’s stressful if we work or live with people like this.

Of course, we all can turn into complainers at times. We are all human. I’m talking about chronic complainers.

Joyce, Please Give us a Tip on How to Deal with These Chronic Complainers & Whiners

Here are some options for dealing with chronic complainers: chronic complainers |improved work-life balance

  • Validate the person by saying, “That must be tough.”
  • Repeat the complainer’s situation and maybe they will come up with a solution {it’s possible 😊}.
  • Ask the complainer if you can give your opinion. You can ask, “What other reasons could George have been promoted and not you?” They may help the complainer to get out of the victim role if you are lucky.
  • You always have the right to express how you have a meeting in 5 minutes if you have done your best to listen and the victimization goes on and on.

Here are 2 questions for you:

1. What is a complaint that drives you crazy?

2. How do you handle people who are chronic complainers?

Please comment in the comment section.

You can always send me a private email.

Let’s Stay Connected

Please share your thoughts about this week’s post. How does it resonate with you?
You can share your thoughts in the comment section or send me a private email HERE.

Until Next Time,

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress. We made it easy for you. You have the shareable social media links below. 

P.P.S Are you {or your direct reports} ready to explore working with me as your private coach?  It’s easy and fits anyone’s budget and schedule. Discover the details HERE
Call me at 248.681.5831 or send an email: Joyce@JoyceWeiss.com.
Schedule your complimentary 20 – minute discovery call

 

Filed Under: communication secrets, complainers, drama at work
Tagged With: chronic complainers, communication strategies

February 12, 2019 By Joyce Weiss Leave a Comment

Do You Want to Keep Your Cool During Conflict?

https://youtu.be/iRS7DgMcC1M

Do you want to go to a safe place before you speak your truth during a tough conversation?

Believe me, I still want that safe place and I’m a Corporate Communication Strategist and Career Coach! 😉

I’m honored to be the guest on an upcoming FREE webinar – Powerful Communication Strategies to Get Outstanding Results.  Janette Ghedotte, CEO and Founder of Accurate Body Language is the host of her TELL ME MORE Webinar series.  During our FREE webinar, you will receive action steps on 4 tested communication secrets to become a master communicator and advance your career.

Janette Ghedotte will be asking me important questions on how to kick conflict to the curb:  Get the RESPECT you deserve!

 

Joyce Weiss | communication secrets

The 2nd secret is how to gain control by using the gap technique

Do you remember learning about the stimulus and response in school?
The stimulus is something that happens to us.
The response is how we react.

The GAP is making a choice on how we react.  This gives us a chance to step back for a moment and decide how to respond such as remaining silent or asking a question.

For example:
While you are giving your opinion another person interrupts you.
What will you do or say to stop the interruption?
The stimulus is the interruption and the response is how you react.
The gap gives you this choice.
First, take a breath and then decide if you will say something or just let it go.

Make sure you register for our FREE webinar event:
http://go.accuratebodylanguage.com/joyce-webinar

Once you register, you will receive a replay email if you can’t join us at 7 pm EST March 7th. 

Please share the webinar on your social networking to your friends and colleagues – after you register – and win a chance of being selected to receive a 1-hour laser coaching session with me.

Stay tuned for a detailed description and more examples about all 4 communication secrets during the webinar so; you can get great results in almost any conversation.

I want to hear from you

Add a comment to my blog with questions that you want answered about your own communication challenges at work.  What positive stories do you have about your own successful communication?

 

You will receive a response from me because I enjoy connecting with my readers! 🙂
You are always welcome to send me a private email with concerns that you are experiencing at work.

 

Until our next video,

This is Joyce Weiss

I hope that you have a great week and remember You Get What You Tolerate!

See you at the webinar 😊

 

 

Filed Under: communication secrets, webinar
Tagged With: communication strategies, webinar

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Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831

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