As a conflict resolution consultant and accountability coach I help my clients reduce conflict in the workplace to improve their working condition.
My clients ask me to take their team to the next level.

They want me to encourage their employees to see the importance of doing the best that they can…and for the right reasons!!

Here are ideas that I share with my clients:

• Make sure that you contribute more than you cost.
• Some employees think that sticking around for a long time makes them worth more to the organization.
• You don’t get points for just putting in your time.
• It’s your contribution that counts.
• Make a difference.
• Add enough value so everyone can see that something very important would be missing if you left.

I love telling the following story about a football player, Frank Schamansky who also showed legal prowess. Schamansky was the Center Line Backer for Notre Dame. He went to Detroit Law School while playing for the Detroit Lions. He was also a Wayne Country Probate Judge for 28 years. Schamansky was in court for a civil case.

The judge asked if he was any good. Schamansky said, “I am the BEST Center Line Backer.” Schamansky’s coach was in the galley of the court room and after the proceedings he went to Schamansky and said, “Frank you are the best Center Line Backer. What made you say this because you are usually so shy and modest?” Schamansky said, “After all coach, I was under oath!” Frank knew that he added a lot to his team. He was modest and did not brag about his skills but when the judge asked…he just told the truth.

I have three questions for you…

• Why should the company keep you?
• What do you do to raise your bar of expectation?
• What do you do to show value at work?

I hope that these tips will help you in your own professional development. My next article will deal with The New Normal:  Doing More with Less.

Until next time, this is Joyce Weiss and remember, “You get what you tolerate!”

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Improving Communication Skills:  Be Specific When Giving Feedback to Others

As a conflict resolution consultant and accountability coach I help my clients reduce conflict in the workplace to improve their working condition.

Lifelong learning is the only way to remain competitive in today’s competitive job market. We must invest in our own growth, development and renewal. This relentless drive to update credentials, acquire new skills, and stay informed is more important than ever before. It creates enthusiasm when you stay on top of the game on what is new in your industry.

Nobody can afford to rest on a reputation anymore. What we consider good today is seen as average by tomorrow. This drive toward an ever improving performance doesn’t guarantee job security, raises or promotions. You can still be a victim of circumstances, even in strong financially successful organization. But it will help you stay current in your field and make you more marketable!

The era of entitlement has ended. Instead take a personal responsibility for your career.

Leonardo Da Vinci never stopped learning. His story amazes me every time I read something about this amazing artist, inventor and scientist. There is a story that he even studied certain diseases while he was on his death bed!

Here is an important question to ask yourself:

How is your field changing and how can you stay ahead of your competition?

I hope that these tips will help you see the importance of continuous learning. My next article will help you and your team understand the importance of adding value at work.

Until next time, this is Joyce Weiss and remember, “You get what you tolerate!”

Looking for more?

Get the book, Take the Ride of Your Life, by Joyce Weiss and discover how you can take more control in your life.

Remember the first time you rode that big kid two wheeler bike? It required balance, boundaries and as your courage grew a lot of fun! Joyce uses this simple and universal “bike” lesson to show you how to live a more balanced and productive life.

Her expert insights help us improve the quality of our lives using this universal “balance equation.” We become more productive at the office and happier in our personal lives.

Joyce uses real “life lessons” to help us navigate those inevitable life “bumps” more easily and address real burnout issues with empowering growth options.

This book is for you too, if you are interested in retaining and engaging key employees to become motivated teams. Joyce shares activities that promote high morale, new understanding of  the role of stress, enthusiasm and burn out prevention, This book offers rich insights and action steps to help “shift gears” to produce better results in the workplace, and at home. Take the Ride of your Life! is your own personal “passport” to living the life you really want.

Read what Joe Girard said about Take the Ride of Your Life:

“This book gives you the confidence, and creativity to make it happen.  An absolute gem.  It belongs in the briefcase, backpack…or bike rack, of anyone with a dream!” –  Joe Girard, author of How to Sell Anything to Anybody

Get your copy of Take The Ride of Your Life today!

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As a conflict resolution consultant and accountability coach I help my clients reduce conflict in the workplace to improve their working condition.

This article will show your team how to improve productivity which could  add to the financial health of the organization.

Here is an exercise that I used during a company retreat.

I asked everyone to put ideas on separate index cards on what they would do if their name was on the building. I told them not to be sarcastic…only constructive ideas allowed!! I read their ideas during the program while the CEO was present. Of course no one knew whose ideas I was reading.

The CEO implemented many of these ideas which helped with the communication in their workplace. People were listened to. Action was taken…a real win/win for everyone.

Here are some of the ideas that employees shared during the retreat:

• Implement more flexible hours
• Invite small teams to go out to lunch with leaders monthly
• Develop innovative blogs to serve clients better
• Change their inventory systems which helped reduce waste in the organization

These all made the company more efficient and customers noticed.

Here is a tip to use at your next meeting:

• Ask everyone to write down their ideas on how they would change things if their name was on the building.
• Make sure and have someone type the ideas so that no one could identify who wrote them down.

I hope that these tips will encourage open dialogue with your team. My next article will give you tips on how to constantly learn.

Until next time, this is Joyce Weiss and remember, “You get what you tolerate!”

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As a conflict resolution consultant and accountability coach I help my clients reduce conflict in the workplace to improve their working condition.

My clients tell me that they expect more from their employees than ever before. This is a new work reality. You can probably guess the reason for this high expectation. The marketplace is demanding far more these days. Your employer’s high expectation can be a gift that you give to yourself. It empowers you…giving you the best potential and making you a more valuable employee.

I had the privilege of sharing the platform with Gold Medalist, Mary Lou Retton.

She told me, “There is a little difference in people but that little difference can make a big difference. Champions don’t wait for 4 years to make their heroic opportunity. They create their opportunity every day.”

Here are 2 questions to ask yourself:

• What are you doing to commit fully to your job?
• Are you like a champion who makes your heroic opportunity every day just like gold medalists?

I hope that these tips will help you feel even more empowered at work. My next article will help you understand the importance of “acting like you are the owner of your company.”

Until next time, this is Joyce Weiss and remember, “You get what you tolerate!”

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New Facts About Stress:  Make the Most From a Job That You May Not Like

As a conflict resolution consultant and accountability coach I help my clients reduce conflict in the workplace to improve their working condition.

I get asked the following question from many of my clients: “How can I help my employees become even more accountable than they are now?”

The following are key factors on accountability:

• Accountability is important for everyone on your team.
• We need to make ourselves obsolete before anyone else does.
• Doing our job the same way that we did 1 year ago is a sign of mediocrity

Of course this is good for the company. It is also good for us. We feel empowered when we do the best that we can. It is a win/win for everyone.

I’d like to share a story about a manager of a local electronics store who was always accountable for the right reasons. Sue always helped me when I needed to exchange a product or purchase something new.  She took care of me and consistently showed an enormous amount of respect.

The last time I went to the store Sue told me that her managerial position was being eliminated.  I was in shock because she was the best manager in that entire system.  At that very moment I remembered that a client of mine who was the CEO of a company in Ann Arbor MI was looking for a new manager.  I asked Sue where she lived, and I’m sure that you can guess the rest of the story.  Sue lived in Ann Arbor.  I introduced my client to Sue about 8 years ago and she is still the manager in the Ann Arbor Company.

We never know who we are speaking with when we are at work. It is a gift when we are accountable and treat others with respect. Plus we could be speaking to our future boss!

Here are some tips to make sure that we are as accountable as possible:

• Ask yourself and your team how everyone can hold each other more accountable.
• Ask what opportunities will open up for everyone when everyone is accountable?
• Many people just get by and don’t care about going the extra mile.  Remember, what goes around comes around!

I hope that these tips will help your team have interesting conversations on the importance of accountability. Remember…there is no room for mediocrity! My next article will deal with committing fully to your job.

Until next time, this is Joyce Weiss and remember, “You get what you tolerate!”

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