Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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January 2, 2012 By Joyce Weiss 2 Comments

#1 Be Direct with Respect®: The Key to Reducing Conflict in the Workplace

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As a conflict resolution consultant and accountability coach I help my clients reduce conflict in the workplace to improve their working condition.

Many of my clients ask me the burning question… How can I stop gossip, negativity or even mediocrity? The answer… A unique training program called Be Direct with Respect®, a trademark program of Joyce Weiss Training & Development LLC.

Be Direct with Respect® is not sarcasm or being rude. It focuses on results & respects yourself and others.

If you have a pen handy…please write these words down

  • I am: your emotional response
  • When I:  non judgmental
  • Because:  how it affects you

This is the power talk formula & is perfect to use when someone asks you to do an “urgent” project at the last minute:

  • “I am frustrated when I have a deadline because
  • I want to help you out.  Bring your project back at 3:00.”

You just set a boundary which is something we need to do with certain people.

Here is an example when to use power talk if your team is not being productive:

  • “I am concerned when I see the team take extra breaks because  the team’s project has a deadline and our goal will not be achieved.”

This example contains boundaries, is direct and respectful.

I hope that being Direct with Respect® will help you gain control & reduce conflict in your workplace.  My next article will give you tips to use when someone pushes you…called verbal aikido

Until the next time, this is Joyce Weiss and remember, “You get what you tolerate!”’

Ready for the next step?

Dare to turn conflict in the workplace into creativity and bigger profits!

When you follow the steps in my “Communication with Impact” e-course you will transform your relationships at work and at home!

You’ll discover the secrets to:

  • Gaining control in tough conversations
  • Building respect between generations
  • Resolving issues with bullies and difficult people

Read what my client, Lori had to say about the course:

“Things are really going well here since we started taking the Communicate with Impact: Be Direct with Respect® program.  We continue to see great progress within our management team which is beginning to flow down to the staff.  I had a meeting with one of my managers this morning and she commented again on how well the course impacted her.” Lori Verbrugge, COO, Midwest Financial Credit Union

Take these simple steps now.  To get immediate access to this transformational training go here:

How to Improve Communication Skills

Learn more about this topic here:

Want more information? You may also enjoy this article on:

Improving Communication Skills:  So You Want to Be a Good Listener?

Filed Under: Videos

Comments

  1. Roberta says

    January 19, 2012 at 11:22 am

    Excellent Video Joyce! I love the line “You get what you tolerate!” Looking forward to all 20 videos :o)

  2. Joyce Weiss says

    January 23, 2012 at 11:37 am

    Thanks Roberta. “You Get What You Tolerate” says it all. Please let me know how you enjoy the rest of the series and send me any questions or comments. Feel feel free to send the videos to others who you feel could benefit from them. Thanks!

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