As a conflict resolution consultant and accountability coach I help my clients reduce conflict in the workplace to improve their working condition.
Successful leaders know the value of constant improvement. Are you as good of a leader as you can be?
Signs of a good leader include:
- Growing people while still achieving company goals
- Providing the emotional safety for those willing to risk and shrink the comfort zone
One of my clients, a CEO of a hospital tells all job applicants, “Constant improvement and high expectations are part of the job.” He tells them that he will do the same job functions as everyone on the team. There is NO…it’s not my job at his hospital! He also tells the applicants that they better not ask for a raise if they are doing their job the same way that they did a year ago. He stresses this before he even hires new staff. Expectations and communication are very clear at his hospital.
Here are some easy tips to encourage constant improvement:
- Take employees out to lunch and ask them to share ideas on how your company can grow in order to improve their working condition.
- Ask for solutions and not just a dumping ground for complaints.
- Ask them to share what wastes are still happening in the company.
- Reward them when an idea of theirs is used to improve meetings or necessary waste.
- Learn the Lean Philosophy from Toyota to identify bottlenecks and areas for improvement.
I hope that these tips will help your company continuously grow and improve. My next article will give you tips on how to deal with bullies in the workplace.
Until next time, this is Joyce Weiss and remember, “You get what you tolerate!”
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