Joyce Weiss is proud to have worked with clients to resolve conflict at work – over the course of her 30+ year career. The written and video testimonials below are from clients who have realized tremendous benefits from Joyce’s training and coaching skills, workshops, and virtual training.
We encourage you to take a minute and see what they have to say!
This fall the Grand Rapids Fire Department contracted Joyce Weiss Training and Development to assist our officers to better understand their DISC profiles. Speaking to 90 seasoned fire officers is no easy task for an outsider to our organization. Joyce spent significant time interviewing key representatives and learning about our organization. An engaging style and command of the room established Joyce’s credibility early on and created an open environment for easy and valuable conversation. I would highly recommend Joyce Weiss to assist any organization that wishes to develop better internal communications.
– John Lehman, Grand Rapids MI Fire Chief
Our team was tremendously impacted by the Team Building Program that Joyce Weiss presented to our office. There were several people on our team who did everything possible to avoid one another. During the sessions, Joyce helped everyone see how the negative energy between those two individuals affected the entire office. Everyone was given the opportunity to express their concern – which really helped. The best part of the training was when Joyce taught us how to speak directly to each other in a respectful way. By the end of the workshop, there was a tremendous difference in our team. The stress level of everyone dissolved. Several weeks went by and I noticed the two people that had the main issue with one another were having a conversation with each other. I called Joyce immediately to let her know how she really left a positive impact on our office. Thank you, Joyce!
– Cpl Steve A. Richardson, Jr, Regional Contracting Office. Marine Forces Reserve
Joyce recently trained our leadership team on how to run more engaging meetings with our sales team. In the past, we did a lot of talking to our sales team members and it was obvious they were not leaving the meeting super energized or even retaining what we taught them. Immediately after our training with Joyce, we implemented a few tactics such as ‘revisiting’ what we wanted the team to know, rather than ‘retraining’ them. When you revisit the content, it sticks because the team has to internalize what they just learned.
Another example is we started using breakout rooms in Zoom for the team to practice new techniques in a safe place and then we shared out what we learned in the larger group. After Joyce’s training, our leadership team has the tools we need to create high-impact meetings. These techniques will also carry over to our sales team meetings with their customers! As you can see, I highly recommend working with Joyce Weiss!
– Wendy Edelman, MBA, Inside Sales Director at Great Minds
I am so IMPRESSED with Joyce Weiss, Conflict Resolution and Communication Coach. Joyce Weiss’s wonderful personality and HUMOR help her clients connect with her and EASE their communication fears. Her methods are so NECESSARY, EASY, and DO-Able.
People truly can achieve the communication R-E-S-P-E-C-T that they deserve!! I am HONORED to know Joyce Weiss, Conflict Resolution and Communication Coach!
– Janette Ghedotte, CEO Accurate Body Language LLC
Joyce Weiss has a knack for getting to the point when it comes to communication. Her program has taken us to another level in our communication throughout all ranks of our organization. This has allowed us to cut through our personal barriers to get to the real issues at hand.
– Kim Jones, President, Parda Federal Credit Union
Joyce did a great job of presenting to our company about how to address and manage workplace conflict. As I talk to others in the company, I am hearing great comments from our management associates. These tools they learned will be a great addition to their toolbox as workplace conflict does arise. Joyce made it easy to work with her and customize her presentation to our industry and skill level in the room to whom she was presenting. Thank you, Joyce!
– Callie Cain, Vice President of Sales, Marketing and Revenue Generation
Joyce Weiss was instrumental in assisting our organization in communicating effectively and avoiding conflicts. She assisted us in having productive and focused interactions so that we can use our energy for the work of our organization to reduce communication issues.
– Andrea Teitel, CRNA MS Assistant Director/ Affiliate Clinical Coordinator at University of Detroit Mercy Graduate Program of Nurse Anesthesia
Once again, the Greater Lansing Convention & Visitors Bureau contracted Joyce to present to our hotel partners on “Gaining Control of Your Day.” Joyce was informational, entertaining, and encouraging, and our entire group left her presentation with a new feeling of hope and dedication towards achieving future sales & personal success. We look forward to working with Joyce again.
– David Buckenberger, CDME, CMP, GMS, CTA, Senior VP of Business Development GLCVB
I have worked with Joyce Weiss in a variety of capacities over the past 5 years. I recently partnered with Joyce to provide leadership training to a variety of executives and supervisory levels with ease. Joyce was able to make the facilitation of not only mixed management levels, but mixed international backgrounds look easy. I assure you; it is not. She customized the program and interviewed key people to make sure that all needs were met. I highly recommend Joyce and look forward to working with her in the future!
– Lori Crose, Interim Director, Strategic Planning Oakland University
Joyce Weiss was hired as a workshop facilitator for our Student Organization Leadership Training. She delivered a workshop titled, “Resolving Conflict as a Student Leader”. The students really connected with the learning tools Joyce presented and even had a blast learning from her lively and humorous style of teaching (so important in the student world)!
She went above and beyond to meet with me and many student leaders prior to the training to assess or needs, in order to come up with the best, most creative approach to deliver the material. It was such a refreshing change! Joyce is a cut above the rest! It would be my pleasure to recommend Joyce Weiss as a facilitator for any corporate or student leadership event.
– Jessica Lizardi, Oakland Community College Student Development Coordinator
Joyce Weiss was recommended to us by one of our Social Workers who attended a Recipient Rights conference. Joyce’s presentation was titled “Take the Ride of Your Life”. Her presentation included work-life balance, be direct with respect, and how to have fun and increase morale. The evaluations were great! If anything, they wish she would have had more time on our agenda.
– Julie K. Coneset, Employee Relations Manager at War Memorial Hospital
I have had the pleasure of working with Joyce through a couple of training sessions with our management team. Her help in focusing verbal strategy in combating communication issues has served me well throughout my career. I use the techniques she introduced to me almost daily working with employees and in my personal life as well.
– Laura Good, Director of Human Resources at Schumacher Homes
Joyce brings a combination of knowledge and experience in capturing her audience. She entertains while providing useful content in achieving both personal and professional goals. I have been privileged to be motivated by her presentations in the business and governmental sectors. She has a natural talent and genuine care for those she mentors. You will agree once you meet her.
– Lisa Benson, SPHR, SHRM – SCP Director of Human Resources at Quality Dairy Co
I had the opportunity to attend one of Joyce’s presentations and was impressed by the amount of valuable information and insight gained in only an hour. She fully engaged and involved the audience, and their understanding of the topic was clearly demonstrated by their involvement. I have recommended her services for our 1,400-member chapter as well.
– Michael Dowdling, Manager at Blue Cross Blue Shield of MI
Joyce Weiss is a very energetic and helpful speaker who really seems to understand work/life balance. Focusing on matters you can control instead of stressing out about items that are out of your control is very helpful. Our members enjoyed Joyce’s message and felt her content was meaningful and useful. If you are looking for a speaker to help energize and motivate your audience, Joyce is the right choice!
– Michelle M Goss, CPA, Partner at Plante & Moran
I have hired Joyce to do staff training two or three times in the past two years. She also has received excellent feedback from staff. Joyce does a great job. I would recommend her for any of your company’s training needs.
Terry Krieg – President/CEO of Advantage Marketing Solutions LLC
I have worked with Joyce several times over the past 8 years. She is wonderful to work with, presentations are well received, she does her homework on our organizations, and our members walk away with immediate information that they can use. I would not hesitate to recommend her as a speaker, coach, or conflict resolution consultant!
– Brandy Boyd, CPRP Chief of Recreation Programs and Services
Women in Leadership Mid-Michigan (WILMM) was thrilled to have Joyce Weiss as the special guest at our annual WILMM meeting. Joyce shared ways on how to be clear and articulate what you want and ways to empower you to take action in your life…critical communication skills for women in leadership both professionally and personally. The event was a smashing success and stimulated a lot of energy and electricity in the room. We would enthusiastically welcome Joyce back for a future session!
– Bridget Staffileno, Vice President of Community Affairs at Jolt Credit Union
As an avid reader of Joyce’s blog posts, I can say that her information is timely and extremely useful out in the business world of today. Her recent posts on Generational Communication and Motivating your Team was extremely helpful to me and my team! She is a great listener, a great mentor, and an awesome coach and business professional. I am proud to call her my friend and business associate!
– Barb Duran, Appreciation Marketing Specialist
I really enjoyed the Be Direct with Respect Class! I find myself using Be Direct with Respect almost every day; both professionally and personally. I am so glad I took this class and will recommend it to everyone! Thank you so much for all of your feedback and truly being engaged with all of your students in the class!
– Christina McWilliams, Executive Assistant, Rochester Community Schools
According to our surveys, our attendees really enjoyed your speech; in fact, several mentioned that it was their favorite part of the conference! You were truly a joy to work with and I look forward to collaborating with you in the future.
– Lisa Purvis, Conference Co-Chair, Society of Women Engineers
The way you researched Ford Motor Company and interviewed several of the attendees really made a difference and showed your interest in tailoring your presentation to the audience. Your enthusiasm and energy are contagious. We all felt great after your presentation on dealing with change.
– Patty Shannon, Special Liaison Team Leader, Ford Motor Company
Feedback from the audience was extremely positive. They remarked that they had concrete, common-sense strategies they could implement immediately.
– Katherine Svedman, Executive Director, American Hospital Association
I am captivated with the Kick Conflict to the Curb™ Program. It’s an idea-generating program for anyone, from developing new hires to a reminder for experienced staff members. The program provides a thinking map to practice when anticipating or involved in a difficult or potentially emotionally charged conversation.
Be Direct with Respect® gives definite suggestions on keeping a conversation positive. Ms. Weiss offers professional tried and true techniques for communication to instill trust, confidence, and high value.
– Alison Vander Heide, Byron Center Public Schools
Read how Joyce’s virtual conflict resolution and communication coaching benefit her clients to grow professionally and receive promotions! We encourage you to read what they have to say!
Joyce is committed to helping you achieve whatever goals you set for yourself. I am very pleased with the results that she has helped me to achieve in both my professional career and my personal life in just three months. It was a great experience working with Joyce and I absolutely recommend her!
– Yadira Batlle-Gomez, Generalist & Spanish Linguist
I have used Joyce’s conflict resolution and communication coaching services many times over the past ten years. I used Joyce as a coach for several direct reports. Joyce really peels the onion back and helps the individual achieve their maximum potential. If you have a leader that needs to be developed for a mutual benefit to your company and to the employee, I encourage you to give Joyce a call!
– Blake Brown, Engaging Employees is a Win-Win proposition
Joyce has been our online trainer for the last three years for her class be direct with respect®. She continues to help administrators understand how to work effectively and efficiently with their co-workers and superiors. Online training is much different than face-to-face. Joyce took it on easily and is our most effective trainer in this area.
Participants have told us how the be direct with respect® class changed their communication and are getting respect from their boss and colleagues. She is a true coach who gives you that push to be effective and work in a more positive way to gain self-esteem. Joyce’s book Take The Ride of Your Life deals with how to communicate with impact. It is perfect for anyone who wants to gain control during these challenging times.
– Debbie Kopkau, MBA, CAE, CMP, GMS Director at MSBO
First, thank you for your support during my Coaching Process. It was amazing how the coaching sessions helped me to change paradigms and limiting beliefs about the possibility to improve communication processes.
One of my original concerns when starting the coaching sessions, was the length & effectiveness of the process. I was very pleased to see how fast my interactions with Managers and colleagues improved with just a few sessions.
I am very thankful for your support in helping me bring out the best of me, and for helping me clarify my thought process and goals. I loved your energy and professionalism, I will sure miss you.
– Dania Inowe, Senior Human Resource Manager
I have known Joyce since April 2010. She was/is my conflict resolution and communication coach. Joyce has been a huge help to me personally and professionally. I made major life-changing decisions with the help of Joyce. As a guest speaker, she is clearly an expert in the area of conflict resolution and effective communication. She brought a whole new perspective to cultural transformation. I highly recommend Joyce in these areas or any new area that she pursues
– Debra Levantrosser, Founder and Lead Advisor at Arbed Solutions and Owner of Shimmy Shack
Joyce and I have served together on EWI Detroit Windsor Board. Joyce has brought together facilitation, code of honor and promoted strong professional growth to our EWI organization. I am a big fan of her book Take the Ride of Your Life and she has personally coached me on how to find true balance in my life. I certainly paid attention every time she sent something new to me. I’m happy to give her my highest recommendation!
– Suzanne Gabli, Early Child Development Education, Author, Speaker, and Consultant
Joyce provided a customized presentation based on the information I provided her. Not only did she do an excellent job in providing a dynamic and humorous message titled Empowerment – Be Direct with Respect®, but she was an absolute pleasure to work with during the planning process. I’m pleased to recommend Joyce as a speaker and for her energetic approach to leading and training.
– Maria Wygnal, Marketing Communications & Digital Media Specialist
Joyce has been my conflict resolution and communication coach and I am extremely pleased with the results. She keeps me on track when I set professional development goals. I bounce off ideas with her when I feel stuck and she helps me move forward. It is reassuring to know that I am not spinning my wheels when I make smart business decisions.
– Peggy Manchester, Certified Wellness Coach at Fitspeak
Joyce helped me with an affirmation exercise during a coaching session. It made a difference in my attitude and I have seen my goals become a reality. Joyce’s coaching talents help others find their hidden potential. I recommend her to anyone who needs help with their career development.
– Sheri Smith, Area Manager Arbonne International
Watch video testimonials from Joyce’s clients who experienced outstanding results to reduce conflict!
Angie Ligon, Management Consultant describes the benefits of taking Joyce Weiss’s Online Course – Communication Skills at Work
Julie Pingston-Greater Lansing CVB shares why Greater Lansing CVB continues to work with Joyce on improving communication skills at all levels
Check out Sue Stratton-Orgpro describing Joyce’s expertise in reducing conflict in the workplace
Check out how Bridget Looby-Catholic Federal Credit Union will implement “You Get What You Tolerate!” to reduce retaliation in the workplace
Check out how Jamie Furbush – Frankenmuth CVB will use be direct with respect to reduce conflict in the workplace
Check out the testimonial from Bob Thomas – Director of Operations from MI Chamber of Commerce
Check out this testimonial from Yvonne Cunningham – President of IAAP Oakland Chapter
Check out this video testimonial from Kelly Vanzale (IAAP)
Check out this video testimonial from Holly Mercer, Director of East Central Arkansas Regional Library System
Check out this video testimonial by Amanda Allen from Okemos Conference Center
Check out this video testimonial by Mona Murphy – Flint Area CVB “How to Reduce Conflict in the Workplace”
Check out this video testimonial by Doris Sims – Greater Lansing CVB “The New Normal: Doing More with Less to Reduce Conflict in the Workplace”
Check out this video testimonial by Alicia Wilson – MI Business Professional Assn (MBPA) “Be Direct with Respect-How to Improve Communication Skills”
Check out tips that Ginny Pitts – MI Health Information Management Assn learned from Joyce Weiss’ Reducing Conflict in the Workplace Program
Check out tips that Michelle Goss learned from Joyce Weiss’ New Facts About Stress Program
Check out tips that Debra Setman – MI Lean Consortium learned from Conflict in the Workplace
Check out strategies Phil Berry – MI Lean Consortium will use as a result of the Conflict in the Workplace Program
Watch how ZaLonya Allen, PhD – SE MI Entrepreneurs Assn will use tips from Joyce Weiss’ Program on How to Stay in Business
2 Emerging leaders from ICBND speak about new facts about stress learned from Joyce’s program
Ohio Florist’s Association participant Dick Dirks shares what he learned in Joyce’s Conflict in the Workplace program
Anita from ICBNB shares facts about the stress she learned from Joyce’s Conflict in the Workplace program
Kathy Bart shares tips she learned from Joyce’s Facilitation Workshop to reduce conflict in the workplace
Kylan Shaw shares tips she learned about Generations in the Workplace from Joyce’s Oakland University Jump Start Program
Shelby Toft shares tips she learned in Joyce Weiss’ Accountability Program at Oakland University’s Jump Start Program
TJ Peak shares tips he learned on Generations in the Workplace from Joyce’s training at Oakland University’s Jump Start program