Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Communication Strategist and Master Coach

  • Home
  • Services
    • Kick Conflict to the Curb – 6-week Virtual Course
    • Standing Up to Dangerous Bullies in the Workplace
    • Healthy Conflict at Work for HR and Business Professionals
    • Private Coaching Sessions for Employees and Managers
    • Reduce Inner Stress: Onsite and Virtual Workshops
  • Why Hire Joyce
    • Testimonials-Resolve Conflict at Work
    • About Joyce: Conflict Resolution Coaching
    • In the Press | Manage Conflict in the Workplace
    • Reduce Stress in the Workplace | For Media, Press & Bloggers
  • Articles & Videos
    • How to Manage Dangerous Bullies at Work
    • Communication Strategies to Resolve Conflict in the Workplace
    • Personal Growth Strategies to Manage Inner Stress
    • Team Building Strategies to Reduce Conflict at Work
    • Verbal Communication Strategies to Sharpen Your Career
  • Blog
  • Books: Relieve Inner Stress
  • Contact

Healthy Conflict at Work for HR and Business Professionals

conflict in the workplace

Here’s a bold statement:  healthy conflict at work is a good thing!  In fact, it promotes open communication, commitment, and improved productivity.  In contrast, unhealthy conflict creates a hostile environment.

HR and Business Professionals know what unresolved conflict at work costs their organization. Additionally, they spend more than 2 1/2 hours per week trying to resolve these issues.  In fact, this translates into a whopping $359 billion in losses of US companies every year!

Day-to-day stresses such as deadlines and competing priorities are a recipe for unhealthy conflict at work. In addition to this, combined with a myriad of personalities working together, adds to this negative environment. 

Examples of Unhealthy Conflict at Work conflict at work

Besides this, the effects of unhealthy conflict at work can act as a deadly disease. Especially, within an organization or department if not dealt with immediately. Seemingly innocent water cooler talk can transform into ongoing gossip. And that negatively impacts the team.

Sarcastic interactions between two combative team members create discomfort for everyone in a meeting. Even the best intentions can be laced with miscommunication that results in tension and conflict.

Conflict at work consumes the HR manager’s time. They are forced to deal repeatedly with combative employees or people spending too much time gossiping. Regardless of the origin, conflict can bring any company’s productivity to a screeching halt. Besides this, unaddressed conflict erodes employee morale and wears out loyalty. Additionally, it wastes countless of lost hours. As a result, confidence in company leadership deteriorates. Even more, when not handled in a well-thought manner.

The Solution

While unhealthy conflict at work may seem like an inevitable part of business, it doesn’t have to be. Healthy conflict at work is the key. 

In the first place, each one of us brings a certain communication style. In fact, we also bring a set of assumptions that influence the way we interact with one another. Through proven and time-tested techniques, Joyce Weiss has helped hundreds of companies over the past 30 years resolve conflicts.  As a result, they learn new types of communication strategies. And, they positively impact overall company morale.

Joyce coaches CEOs, HR Professionals, and employees the skills needed to deal with bullies in the workplace. Even more, this allows employees from different generations to effectively communicate with each other.

The Approach

In the first place, Joyce starts the healthy conflict at work process by assessing the current situation through employee interviews. As a result, she identifies patterns and presents those findings to the necessary stakeholders.

Once the key problems are identified, you receive a customized plan of action. Within the plan are techniques that have been proven to work again and again. Above all, including Verbal Aikido, a powerful conflict resolution skill.

Joyce’s clients learn to communicate with confidence even when individuals don’t get along.  Especially when there is bullying in the workplace. Additionally, they learn strategies on how to deal with sarcasm, negativity, retaliation, and silence.

Be Direct with Respect® is a skill that gives you control and focuses on results. And improved communication skills show the importance of respecting yourself and others. As a result, you create a win-win situation. Use tips on how to give constructive feedback in a positive and productive way. In addition to this, protect yourself from getting defensive when others “push your buttons.

There’s no reason to spend another minute not feeling heard or respected.

Examples

Below you will find past client examples where Joyce successfully guided them from unhealthy conflict to healthy conflict at work.

Conflict at Work Example 1: Two employees had established a pattern of repeatedly saying rude and sarcastic remarks to the rest of the team. As a result, this evolved into workplace gossip. Even more, this consumed hours of time and hindered communication amongst the team. Joyce coached these individuals to understand how their comments negatively impacted the team and the company.

Conflict at Work Example 2: An uncomfortable silence had been plaguing staff meetings for months. Even more, team members felt as though they couldn’t voice their ideas. Additionally, the meeting became an expensive and unproductive exercise.

Above all, leaders learned how to encourage team members to build trust and use their voices. As a result, they immediately implemented Joyce’s verbal and nonverbal communication strategies. 

Conflict at Work Example 3: A company merger brought in employees from their formerly competing companies to now join forces. As a consequence, tensions were starting to bubble to the surface. Joyce coached the new teams to help them recognize their conflicting personalities. And deal with healthy conflict to avoid a failed merger.

Over the past 30 years, Joyce Weiss has successfully worked with hundreds of clients. In fact, they tackle extremely challenging situations both face to face and virtually.

Joyce is always available via phone or email to discuss the ways she can positively impact your team dynamics. Contact her today to schedule a call to discuss the options!

Kick Conflict to the Curb™: Get the Respect YOU Deserve 6 Weeks Premier Online Communication & Coaching Course

conflict at work | online course |relieve inner stress

Would you like to learn how to cultivate these skills in the comfort of your office or home in only 6 weeks?

 Learn more about Joyce’s premier online program, Kick Conflict to the Curb™. 

In fact, Joyce will meet with you and the other participants once per week for 6 weeks on Zoom. Transform your communication skills from feeling uncomfortable and unheard during tough conversations to feeling confident using your voice. Find your voice with Joyce!

This virtual course is perfect for HR and Business Professionals. 

Joyce is the HR Professional’s Partner. She coaches employees and managers, to feel comfortable using their voice without losing their cool – so they feel heard and respected.

Joyce can create a virtual course personalized to your team’s specific needs.

Remember, you get what you tolerate!

Discover the benefits of Kick Conflict to the Curb™ for you or your direct reports.

If you like this video, please subscribe to my YouTube channel for more:

 


Need to Contact Joyce?

  • This field is for validation purposes and should be left unchanged.

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831

  • Facebook
  • Instagram
  • LinkedIn
  • YouTube

Sign up for Joyce’s Weekly Blog

Kick Conflict to the Curb: Stomp Out Your Stress

We respect your privacy.

Legal Terms & Conditions

  • Terms of Use
  • Privacy Policy
  • Earnings Disclaimer

Copyright © 2022 Joyce Weiss Training and Development, LLC.


WordPress Design and Development by jhWebWorks, LLC