How to manage conflict in the workplace is Joyce Weiss’s theme in everything that she does. Joyce has published three books, created a premier online 6-week program – Kick Conflict to the Curb™, which offers five FREE Resouces, and a weekly blog – Kick Conflict to the Curb™: Stomp Out Your Stress.
In addition to those self-published resources, the article summaries below are written by third-party journalists who interviewed Joyce Weiss cover topics such as how to manage conflict in the workplace and improving communication skills. Enjoy!
Joyce Wins Best of MichBusiness Award
Joyce Weiss was honored to receive the MichBusiness 2016 One Person Wonder Award which is presented to those people who are difference makers, are able to achieve work-life balance, and seem to be able to do it all. Learn more…
Joyce is a Certified Virtual Presenter
Why is being a certified virtual presenter important?
Why is the certifier so picky? When you display the Certified Virtual Presenter badge, it tells the world that they can expect a high-quality remote experience with you, free from technical issues and with an easy-to-see and easy-to-hear presenter. If we’re not picky, that standard becomes lower and dilutes the value of the certification for everyone.
To receive a virtual certification badge, all required tests must be passed.
The following optional items are self-reported:
- Good use of visual aids.
- Improved mic usage such as a lav, headset, or another dedicated mic.
- Tested daytime lighting.
- Well-lit room for nighttime testing.
- Usage of audience Q&A or chat during a presentation.
- Usage of polls and questions during a presentation.
- Breakout room usage.
- Backup internet access.
How to Use Constructive Feedback
What is the one responsibility you probably avoid more than any other at work? Giving constructive feedback. Not giving constructive feedback is destructive. As long as you have constructive feedback to offer, you still believe things can improve. When you stop giving feedback, you have given up – on your ability to think, and on the organization’s ability to absorb new ideas. Weiss says companies that discourage honest feedback are jeopardizing their ability to serve their customers – ultimately, their ability to meet competition.
Learning to give constructive feedback takes trust, and trust is what builds good teams, the ones that succeed at work.
Slowdown Moves More Adult Kids Back Home
As the economy stutters Generation Xers discover there’s no place like Mom’s while they look for work, dig out of debt, or try to save on rent or for a home of their own. Both sides face hurdles. “If the expectations aren’t discussed, the relationship will deteriorate like a bad marriage,” says Joyce Weiss, author of Full Speed Ahead: Become Driven by Change. “The economy has changed, and it’s a new situation. But some may be moving back because of immaturity, but they just don’t realize it. And parents aren’t always the best role models financially. How can they give their kids a lecture without looking in the mirror first?
Accentuate the Positive
CONSULTANT JOYCE WEISS advises unmotivated salespeople to get out of their safe comfort zones and reevaluate the way they do business.”When things aren’t going well, it’s easy to blame the marketplace or the economy, but you have to stop whining, look in the mirror and force yourself to squarely address the problem and brainstorm for solutions.” Remember this quote from Ralph Waldo Emerson, “Standing in your own sunshine causes most of the shadows in our life.”
In many companies, work has become a place of disillusionment. Employees start with enthusiasm and creativity, but day after day they feel more and more helpless as if they don’t have any real choices anymore.
Employees are overwhelmed, exhausted, and bored. They feed like they have been shot down. Complaining and ridiculing others becomes the norm. The “romance” is gone.
If this scenario sounds like your company, don’t despair. Deep down, employees are begging to gain a sense of hope and enthusiasm again, but they need your help. If you make a genuine effort to follow these ten tips, you will not only notice attitude shifts but real changes in behavior among your employees. Give it a shot, and watch the fun return:
- Walk Your Talk.
- Be Supportive.
- Be a Leader with Vision.
- Use Straight Talk.
- Build Supportive Teams.
- Encourage Creativity and Laugh at Mistakes.
- Empower Employees to Feel Liberated.
- Help Employees Feel Comfortable with Change.
- Insist That Employees Always Keep The Customer in Mind.
- Keep Employees Focused on Their Cheerleaders and Fans.
This philosophy is right on, according to Joyce Weiss, a corporate speaker, and motivator based in Michigan. Her job is to go into companies, including AT&T, Electronic Data System (EDS), and Blue Cross Blue Sheild of MI, and show them how to have fun. Because she says, employees that play together work better.
“Just when companies think they need to put the employee training aside is a time when they need it most,” Weiss says. “You need to support one another, and this is how you do it.”
“Key Interpersonal Skills in the Workplace: Cooperation & Respect
Strong relationships with those you work with will help you succeed in the workplace and even increase productivity for your business. Two interpersonal skills that will develop these relationships—and create a positive atmosphere and strong company culture—are cooperation and respect. Joyce Weiss offers this advice and more in The Insider, the weekly e-newsletter of the American Bus Association, to managers and employees of the motorcoach travel and tourism industry.” ABA https://www.buses.org/news/article/insider-exclusive-key-interpersonal-skills-in-the-workplace-cooperation-and