Communication Archives - Page 4 of 15

February 1, 2015 By Joyce Weiss 1 Comment

Do You Want to Create a Culture of Excellence?

Do you want to…

Reduce conflict in the workplace?
Get along better with your team?
Create a culture of excellence?

If so, this article is just for you. If not you can forward it to someone who NEEDS to hear the message! 🙂 The ideas came from a brainstorming session during one of my training sessions on Creating a Culture of Excellence.

Select the Following Statements That Fit You and Your Team

I will talk to you promptly if I am having a problem with you. The only time I will discuss it with another person is when I need advice in deciding how to communicate with you in a positive way.
I will not back bite or blame. I will ask you to do the same thing with me.
I will not complain about another team member and ask you to do the same. If I hear you complain about someone, I will ask you to talk to that person.
I will do my best to start with a fresh slate and forgive past problems. I ask you to do the same with me.
I will recognize you when you contribute quality work.
I will remember that neither of us is perfect, and that human errors are opportunities for learning.

… [Continue reading]

January 25, 2015 By Joyce Weiss Leave a Comment

Negativity is MORE Contagious Than the Flu!

Did I get your attention with this title? I do hope so. There is a constant theme every time I work with clients…dealing with a negative person or department. I’m sure that most of you are shaking your head up and down thinking of someone who you know at work who spreads this negativity. I am writing this blog because I just read a terrific book about this subject. I will share the main concepts to give you some ammunition when someone tries to bring you down.

Jon Gordon is the author of The Energy Bus. It is a story about George who is VERY negative about everything in his life. His mantra is “What else can go wrong?” He has to take the bus to work for a couple of weeks while his car is being fixed. The bus driver, Joy is extremely positive and helps George see how his negativity is spreading to everyone at home and work. The first page got me hooked when George met Joy who was smiling and he said to himself, “Who smiles on Monday?” I couldn’t stop smiling myself because I was thinking of a very negative person who has the same personality as George.… [Continue reading]

January 18, 2015 By Joyce Weiss Leave a Comment

Talk to Both Star and Sub-Par Employees

Do you find yourself having the same conversations with mediocre or low productive employees… and see no results?
Have you ignored your star employees by spending too much time trying to solve problems with your sub-par team members?
Do you want to learn proven strategies on how to engage your entire team?

Below you will find 3 different conversations to have with your team:
     High Performance
     Middle Performance
     Low Performance

ClickHere to read my article on Powerful Secrets to Be a Great Coach

High Performance Conversations

1. Tell them where the organization and the department is going.
2. Thank them for their work.
3. Outline why they are so important.
4. Find out how you can support them with career planning or training possibilities in the future. … [Continue reading]

January 4, 2015 By Joyce Weiss Leave a Comment

Are People Rude or Selfish if They are Constantly Late?

I recently shared a cartoon from my friend on Facebook that received quite a “buzz.” NO YOU ARE NOT RUNNING LATE, YOU ARE RUDE!

Here are some of the comments that I received from the post:

I will not tolerate someone being late, not my style.
I was going to comment on your post, but I was running late. (someone with a sense of humor)
Late drives me nuts.
We need to share this with others who need to read it.
Maybe the selfish ones are those who don’t care that things happen beyond our control. Friendship is far more important than a few minutes in time.

This last comment brought on even more passionate comments about the rudeness of others. Obviously if someone is late once in a while that is understandable. This happens to all of us. The people who I am describing in this post are the ones who are chronic and are late all of the time. … [Continue reading]

December 28, 2014 By Joyce Weiss Leave a Comment

Are You The Family’s Truth Teller?

Clients and friends ask me how I can be as bold as I am with some of the examples that I share with them. I realized years ago that most people don’t know how to resolve conflict in the workplace or home. I see people letting things fester because they don’t have the skills or fear what will happen if they open up their mouth! It has taken me YEARS of practice, making mistakes, making more mistakes, taking classes, reading, and gaining the respect by others and mainly for myself.

At times my family asks me why I need to be the family’s truth teller. I tell them what Forrest Gump said when someone asked him what he was going to be, “Aren’t I going to be me?” Believe me when I tell you that I’m not ALWAYS the bold one. There are times when I actually hold back because the timing is not the best, or I may be tired and not full of my creative juices for that moment. BUT, when I see things that need to be said, in a positive way, you better believe that I point these things out to clients, friends and family. It is not always easy but I get a great night’s sleep because I don’t constantly think about unresolved issues.

This post contains quotes from people who you will recognize about this very topic. I do hope that they will give your the courage to either speak up or hold back if you are one of the aggressive communicators. 🙂 … [Continue reading]