Has this ever happened to you?
A person comes up to you and says, “What’s up with that outfit?” or “Why are you always so quiet? or “Why are you always so talkative?” I’m sure that some of you are saying, “Joyce, of course that has happened to me!” My question to you is…What have you said or done when people express these statements to you?
Suffer in silence?
Give a sarcastic remark?
I need to make myself clear. I have stayed silent, gave sarcastic remarks, and became defensive. That’s right my loyal readers, even the Be Direct with Respect® Queen gets caught off guard at times. I was in shock when people said things like this to me. I didn’t know how to respond. It was like being with the mean girl or boy in high school! Read the rest of the article
- improve your communication skills
- reduce conflict in the workplace or home
- modify your exercise, eating or sleeping habits
Whatever keeps you from reaching your goals today had better be important – it’s costing you a day of your life!
What about your communication goals?
Have you kept silent with someone at work or home because he or she may get mad at you? If so, what is this costing you? Do you lose sleep over this or feel like you will erupt like a volcano? John Lennon said, “Being honest might not get you a lot of friends, but it will always get you the right ones.” I have learned the importance of being honest and plan out communication strategies before I actually have tough conversations. I do get a better night’s sleep because I was honest and shared my thoughts in a constructive way. It is not about winning or losing…it is about expressing yourself directly and respectfully. Things don’t always work out, but at least the other person knows where I stand and I feel good that we had this tough conversation.
- Reduce conflict in the workplace?
- Get along better with your team?
- Create a culture of excellence?
If so, this article is just for you. If not you can forward it to someone who NEEDS to hear the message! The ideas came from a brainstorming session during one of my training sessions on Creating a Culture of Excellence.
Select the Following Statements That Fit You and Your Team
- I will talk to you promptly if I am having a problem with you. The only time I will discuss it with another person is when I need advice in deciding how to communicate with you in a positive way.
- I will not back bite or blame. I will ask you to do the same thing with me.
- I will not complain about another team member and ask you to do the same. If I hear you complain about someone, I will ask you to talk to that person.
- I will do my best to start with a fresh slate and forgive past problems. I ask you to do the same with me.
- I will recognize you when you contribute quality work.
- I will remember that neither of us is perfect, and that human errors are opportunities for learning.
Did I get your attention with this title? I do hope so. There is a constant theme every time I work with clients…dealing with a negative person or department. I’m sure that most of you are shaking your head up and down thinking of someone who you know at work who spreads this negativity. I am writing this blog because I just read a terrific book about this subject. I will share the main concepts to give you some ammunition when someone tries to bring you down.
Jon Gordon is the author of The Energy Bus. It is a story about George who is VERY negative about everything in his life. His mantra is “What else can go wrong?” He has to take the bus to work for a couple of weeks while his car is being fixed. The bus driver, Joy is extremely positive and helps George see how his negativity is spreading to everyone at home and work. The first page got me hooked when George met Joy who was smiling and he said to himself, “Who smiles on Monday?” I couldn’t stop smiling myself because I was thinking of a very negative person who has the same personality as George. Read the full article…
- Do you find yourself having the same conversations with mediocre or low productive employees… and see no results?
- Have you ignored your star employees by spending too much time trying to solve problems with your sub-par team members?
- Do you want to learn proven strategies on how to engage your entire team?
Below you will find 3 different conversations to have with your team:
ClickHere to read my article on Powerful Secrets to Be a Great Coach
High Performance Conversations
1. Tell them where the organization and the department is going.
2. Thank them for their work.
3. Outline why they are so important.
4. Find out how you can support them with career planning or training possibilities in the future. Read the full article…