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A Video Interview on How Joyce Weiss Helps Leaders

2015 December 20

Do you want to improve your quality of life?  If so, this post may be just what your Doctor ordered!

Tom Borg, Business Consultant interviewed me on how I help leaders have tough conversations.  Tom is a business expert who works with small and mid-size companies.  He helps them improve their profitability by building their internal communications and trust levels.  We discuss the frustrations that employees experience when leaders don’t know how to handle bullies and narcissists.  

Click Here to Enjoy the Video 

Do you experience the following stress at work?

  • Narcissists
  • Bullies
  • Silos
  • Frustrations with leaders?

How can leaders improve the quality of life for employees?

  • Listen to what is said during exit interviews.
  • What are the common themes that employees who decide to leave share with your company?
  • If they tell you that leaders don’t know how to control bullies, train leaders immediately how to improve communication at work.

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More Coping Skills When Dealing with a Narcissist

2015 December 13

We are going to continue the conversation about narcissists because many of you have sent me private emails encouraging me to do so.  The next few posts will even go deeper on this frustrating personality disorder.

Enjoy this short video on how to deal with Narcissists

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Coping Guidelines

  • Recognize when you are with someone who repeatedly evokes shame, anger and idealizes others
  • Plan ahead how to set boundaries since they excel at the control game
  • Find others who can support you
  • Try not to personalize since they do this to others
  • Think of Narcissists as a 2 year old on the inside
  • Document abuses and excuses for your own record to protect yourself

 I want to hear from you!

CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”

Click Here to See A Video on Do You Live with a Narcissist?
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Do You Work or Live with a Narcissist?

2015 December 6

Do you live or work with a person who is not only self centered, but is VERY fragile when you want to give any kind of constructive feedback?  If so you may work or live with a narcissist.  Enjoy the short video below to discover this difficult personality disorder.

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Narcissists Have a Personality Disorder

  • An inflated sense of their own importance and deep need for admiration
  • Feel they are superior to others and have little regard for other people’s feelings
  • They hide behind a mask of ultra-self confidence
  • Behind this mask lays fragile self-esteem vulnerable to the slightest criticism

My Favorite Book Recommendations on Narcissism

  • Stop Walking on Egg Shells by Paul Mason
  • Disarming the Narcissist by Wendy Behary
  • Why is Everything Always About You? by Sandy Hotchkiss

 Click Here to send me your questions. 

I enjoy hearing from my readers.  Let me know your experience with narcissists.  More of my clients want me to add this topic to their programs since they don’t know how to deal with this frustrating personality disorder.
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How to Build Trust

2015 November 22

At times I invite colleagues and experts to include their insight on communication and conflict resolution on Communicate with Impact.  You are in for a real treat because the video below contains helpful information on Building Trust at Work.  Tom Borg is a Business Expert who works with small and mid-size companies.  He helps them improve their profitability by building their internal communication and trust levels.

Enjoy the video!

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Key Points from Tom Borg’s Interview:  Barriers to good communication and trust building within a company

  • Leaders do not go to the people.  They waits for their team members to come to them
  • Leaders are not approachable
  • Messengers are often shot
  • Company gossip brings down morale
  • Emperor has no clothes syndrome

CLICK HERE for more information about Tom Borg’s services.  You can send Tom an email at

I Want to Hear From You!

CLICK HERE to send me your questions or concerns.
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How to Change a Bullying Environment

2015 November 8

Do you want to figure out how to change a bullying environment?
Does your company allow bullies to rule the board room?Do you want to find out more about bullies?

If so, this blog is for you!  Please watch the video below.

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How to Start Changing a Bullying Environment

  • Create an anti-bullying policy
  • Define bullying and declare it unacceptable
  • Make enforcement procedures
  • Education and training are critical
  • Start documenting adverse impact
  • Most bullies would stop if the rules change and bullying was punished

Bullying is Unreported

  • 40% of targets never tell their employers
  • Bullying is erroneously branded as conflict or difference in personality sytles
  • Bullying is a form of VIOLENCE

Starting a Bully Behavior Framework

  • Single unprofessional incident:  There needs to be an informal intervention over coffee stating options for positive communication
  • Level 1:  Apparent pattern…Inform the bully that you will start documenting the behavior
  • Level 2:  Authority Intervention…Be supportive and express clear expectations about expected change
  • Level 3:  Disciplinary Intervention…If there is no change be clear about the company’s rules about discipline and take immediate action

 I want to hear from you!
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