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Buck Up Your Team to Buck Up Your Bottom Line

2014 June 15
by Joyce Weiss

conflict man megaphone to womanLately I’ve been asked to help leaders communicate the importance of their team going in the right direction – even when they are experiencing conflict in the workplace.  The tips in this article are taken directly from my last few training sessions.  We spent time on specific case scenarios for each of the departments in order to get the input from everyone.

I have a question for you…How can your team improve to be even stronger than it is right now?

Today’s bold tips are the following:

1. Support the team-especially when there’s conflict.

     The real test of the strength of a team is when there’s disagreement. You will know that you have a supportive team when members learn to mediate differences of opinion.  Different 
     equals different.  Different does not equal wrong.  This one idea meant a lot to my participants.  They shared how having a difference of opinion and expressing this difference 
     in a respectful way will have an impact in creating team support.

2. Lead by example.

     If you’re critical, expect your team to be less supportive. On the other  hand, if you arrive early, take on more than your share, and are supportive, you’ll be modeling the kind of behavior that
     you want your team to display.  Also, model life balance by demanding that your team members take their vacations and have a personal life.  The trend is changing about the importance 
     of NOT being workaholics.  This is a good thing since the younger generations already live by this example.

3. Encourage risk taking.

     No one wants to make a mistake, especially if the team will be punished.  We discussed mistakes that the leaders made during the week.  Each leader then said, “OK, I have shared my
     mistakes, it’s now time for everyone to outdo me.  What are the mistakes that you made this week?”  At first there was some tension, then the laughter started when the team knew that they
     were actually asked to share not only what went wrong but also what they learned so the mistake “probably” won’t be repeated.  This is a very powerful exercise and it is a win-win for
     everyone.

PS  Click here to watch a 3 minute video that will help you remove silos at work to buck up your team to buck up your bottom line

Want to Use this Article in Your Newsletter or on Your Website?

    Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
    A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your 
    event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
    Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

   Please send me any comments that you may have for this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who    
   could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and 
   knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

PS  Click here to watch a 3 minute video that will help you remove silos at work to buck up your team to buck up your bottom line

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Go From FEAR to In GEAR

2014 June 8
by Joyce Weiss
Joe Brown and Adrienne Coleman at BCBSM

Joe Brown and Adrienne Coleman at BCBSM

Joe Brown, from Blue Cross Blue Shield of MI brought me in to speak and do a book signing during National Management Association week in Detroit.  Thanks to Joe Brown and Adrienne Coleman who made me feel like part of their Blue Cross Blue Shield family.  I read from the chapter STRESS:  “I’m afraid to take off the training wheels” – Go From Fear to In Gear. 

This post consists of a powerful story from my book, Take the Ride of Your Life!  I hope that you enjoy the message as much as Joe and Adrienne’s team did.  They asked very powerful and insightful questions during the discussion.

Alyce’s Story

Alyce is a crisis counselor for abused women. She understands the power of asking for and giving help. She spent her earliest childhood in a Louisiana migrant camp. She remembers watching her mom pick tomatoes, cucumbers, strawberries, apples, peaches, and cherries under broiling southern skies.

“My first bike did not even have wheels. It was a real old Schwinn. Everybody took turns pushing each other on it, because it didn’t pedal,” she recalled.
“It had a big seat on it, and we pretty much taught ourselves to ‘ride’ it. All the kids took turns holding the bike and pushed each other until we skinned our knees. We had a ball.”
It wasn’t until Alyce turned eleven or twelve and moved to Michigan that she got her first new bicycle.

When Alyce thinks about her bikes she has some keen insights. 
“That first bike wasn’t complete. Yet, a bunch of kids got together and supported each other so we could all play. Then all of a sudden, I had a bike that I could ride myself. It’s like my life. I love doing things with people, for people. I’m much more content with this than being by myself. I’m happy with my life. Now I have a full bike with everything
on it — and I’m sharing it.”

Click here to order your own copy of Take the Ride of Your Life.  It is an easy summer read to help you Shift Gears for More Balance, Growth and Joy.

Joyce’s Thoughts
Many of us don’t ask for help because we think it is a sign of weakness. Asking for help is a strength. It is a sign that you are taking care of your own needs.
Sit down and create a list of people who can help you feel less pressured. Problem-solving gives you control of the situation; it allows you to create your own positive
environment amid the stress of everyday chaos. Problem-solving is another technique that moves people into action. It gives control, versus staying stuck and complaining about
the same old things.

Gear-Shifting Action Steps
1. Write the name of a negative person who brings you down. Problem-solve a plan to protect yourself.

2. Who is a cheerleader in your life? What does this person do to encourage you?

3.  Who are you a cheerleader for? How do you encourage this person to be the best he or she can be?

4. On the left side of a paper, make a list of the situations that troubled you last year. On the right side, list the effects of each situation. Hopefully the items on the
right side won’t seem so important.

What worried me one year ago?
What are the consequences?
At work?
At home?
With relationships?

Now make a list of the troubles you’re facing today.
Visualize how they will turn out one year from now.
What worries me today?
What will be the consequences?
At work?
At home?
With relationships?

Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional.
To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series on Resolving Conflict in the Workplace and Communicate with Impact Weekly.

Was this Helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Remember…You Get What YOU Tolerate!

P.S. Click here to order your own copy of Take the Ride of Your Life.  It is an easy summer read to help you Shift Gears for More Balance, Growth and Joy.

 

Enhance the Workplace to Increase the Work Pace

2014 May 25

Tom, a client of mine exhibited the qualities of a leader on fire by trusting his team to run meetings their own way.  He knew that his meetings had to improve.  His team was bright and creative yet the meetings were not.  He told them that they could be in charge of  future meetings.  Tom was still going to give them quick updates at the end of the meetings.

Tom was pleasantly surprised when Sue, one of his quietest employees volunteered to lead the next meeting.  This meeting was the best one of the entire year.  Are you asking  yourself what Sue did?  She asked everyone to write down their goals and how they each needed support to reach these goals.  Sue wrote each goal on a piece of large paper.  Everyone put down their name on the sheet of paper where they could help their colleagues overcome obstacles.  

Tom was so proud of Sue and told the president of the company that the entire team gave her a standing ovation after the meeting.  The results were apparent.  Each team member is now planning their own creative way to lead the meeting.  Tom stirred things up.  He changed the status quo with his strong and creative team.  I told him how impressed I was with the fact that he knew that his meetings needed help.  Tom is an excellent leader who could give his own workshops on employee engagement!

Here are 2 more ideas on how to enhance the workplace to increase the work pace.
Ask yourself…

1.  What negative behavior am I letting slip by?

               Nip negativity immediately since it is extremely contagious

2.  What rules or policies do we need to get rid of?

                Many teams have outdated policies.  Outdated rules ultimately hurt morale and hinder customer service. 

Want to Use This Article to Share with Others?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series on Resolving Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant

I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!
The next time you need a consultant for a company retreat or meeting, think of Joyce Weiss Training and Development LLC.

Remember…You Get What YOU Tolerate!

 

Why Burnout Can be Good for You

2014 May 18

conflict frustrated man with paperI hope that I got your attention with this title.  We all know that burnout can be very harmful if we don’t pay attention to our stress levels.  We get sick or even chronic illness “suddenly” appear in our life.  There are times when burnout can be a positive indication… to listen to your body and most importantly…decide what you NEED to change in your life.

I’m starting Arianna Huffington’s new book, Thrive:  The Third Metric to Redefining Success and Creating A Life of Well-Being, Wisdom, and Wonder.  She talks about the importance of looking at our life and the time that we actually spend taking care of our needs.  I will report back to you after I read it.

In the mean time please look at my short video on “New Facts About Stress.”  Click here to view the video.  Let me know what speaks to you and how you have learned to take care of yourself after you have burned out.  All you have to do is go to the bottom on this blog post and there is a comment section for you to place your words of wisdom. 

Want to Use This Article to Share with Others?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series on Resolving Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant

I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!
The next time you need a consultant for a company retreat or meeting, think of Joyce Weiss Training and Development LLC.

Remember…You Get What YOU Tolerate!

PS  Do 3d_taketheride_cover_lrgyou want a good read for the summer?  If you have not experienced my book, Take the Ride of Your Life:  Shift Gears for More Balance, Growth and Joy, this is a good time to get your own copy.  It is an easy read and clients and friends have used this little green book for book clubs and employee incentives.  Click here to review and order Take the Ride of Your Life . 

 

Discover The Importance of SILENCE

2014 May 11

photo the office superboss Can we talk?

I just learned an important lesson about being a great trainer. I was at a dinner party with people who I never met before. There was a guest who took over the conversation. At first I thought that he was charming with his stories and jovial personality. It didn’t take long to read the body language of the other table mates. They were fidgeting in their chairs, coughing a lot, and I realized that I was NOT alone. This was a great opportunity for me to do something different in this situation…listen and not say anything.

I decided NOT to interrupt or change the subject like I usually do when others take over a conversation. I listened and asked myself if I was this kind of communicator. I asked people who knew me (a few days after this party) and they all said the same thing. “Joyce, you are a great listener and at times you do like to fill the silence.”

What did Joyce learn?

This feedback was very helpful to me. Hey, I suggest that others ask for feedback and I better do the same thing. Here is the lesson. I decided to try something new in my next training session to a group of very open and delightful sheriffs. They still heard my stories about Resolving Conflict in the Workplace. BUT, I asked them to discuss their workplace conflict issues longer than I usually do.

Miracle of miracles…the feedback from the session was the best that I ever received in 30 years of training. All I did was stop talking as much as I usually do and give participants longer time to share their suggestions in small groups.

Do you know someone who needs to develop his or her career?

Do know of colleagues or employees who would benefit from working with me on improving their communication?  Do you want to grow within your career?  Click here to find out what it is costing you NOT communicating with impact.  This Master E Course, “Top Level Leader Tune-Up:  Communicate with Impact” has a money back guarantee.  My clients stay connected with me for 2 months via email to resolve conflict in their workplace.  The Results speak for themselves.  

How about you?

Do you take over at meetings or let others take over? Pay attention to your own communication style during your next meeting. Do something totally different…either talk more or listen better. Then ask trusted colleagues how you can improve as a communicator. You will probably hear some great suggestions. Of course this is not the time to get defensive. Be open and continue breaking your comfort zone.

Let me know what you learn about yourself. The next time that you are at a party, sit back and read others who are either bored or tuned out when a strong talker takes over. Have fun and ask yourself some important questions to evaluate your own communication. Be a super model for your team and show others how to listen better, ask questions, or participate. OK, it’s your turn. I’m listening and want to hear what you learned about yourself.

“The quieter you become, the more you are able to hear.”
Zen Saying

Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com

Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series on Resolving Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…

The Result? My clients get a better night’s sleep!

Remember…You Get What YOU Tolerate!

P.S.  Do know of colleagues or employees who would benefit from working with me on improving their communication?  Do you want to grow within your career?  Click here to find out what it is costing you NOT communicating with impact.  This Master E Course, “Top Level Leader Tune-Up:  Communicate with Impact” has a money back guarantee.  My clients stay connected with me for 2 months via email to resolve conflict in their workplace.  The Results speak for themselves.  

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