Skip to content

Is Change Good or Bad? It’s Your Choice!

2014 November 9
  • Do you want to thrive during all the changes at work?  cartoons change ignor it 023
  • Have you ever wanted to feel more empowered?
  • Do you wish you could put yourself in the driver’s seat?

If you answered yes to any of these questions you’ll be glad that you’re reading this post.
If not, read it anyway because I will give you ideas that you can share with your team if they are under stress about changes at work. This post will help reduce your stress and conflict in the workplace and give you some strategies on how you can look for opportunities in change.     Read the full article…

2 Powerful Tips to Get Rid of Drainers

2014 November 2
  • Copy (2) of photos from juicer 029Is there a negative person in your life that you don’t want to be around anymore?
  • Are complainers sucking your energy?
  • Do you want to learn how to set yourself free from these energy drainers?

If so, I have 2 powerful tips that will help you eliminate this huge conflict in the workplace or home! 

Being honest might not get you a lot of friends, but it will always get you the right ones.
                                                                                                  John Lennon

Powerful Tip #1

I started using John Lennon’s quote years ago when I was working on my Masters Degree in Counseling.  Many of my friends called me and complained about their kids, work, or significant other.  I used to listen because that’s just what I did.  Then it dawned on me that I gave them ideas on how to solve their conflicts yet they still called with the same complaints.  I changed my communication with these complaining friends.  I started asking them, “What are you going to do about this?”  They didn’t like the fact that I started asking them to accept responsibility about how their life would not change unless they changed the “dance steps.”  It wasn’t fun for them to call me anymore.  I loved it because I started having more control with my free time and who I wanted to be with in my life…not people who complained and failed to focus on solutions!

Powerful Tip #2

Start distancing yourself from negative people by setting limits for yourself.  It’s human nature to feel obligated to listen to complainers because we don’t want to be seen as insensitive or impolite.  There is a fine line between lending a sympathetic ear and getting sucked into their pity parties.  If a person were smoking and you were a non smoker, would you sit there all afternoon inhaling the secondhand smoke?  You’d distance yourself, and you can do the same thing with complainers.

Click here for a short article and video on how to stay positive

I want to hear from you!

Feel free to send me your questions or concerns either on my blog or to my email if you want more privacy.  I enjoy hearing from my readers plus they get their questions answered. 

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients resolve conflict with confidence and get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS Click here for a short article and video on how to stay positive

 

Coaching Others to Take Ownership

2014 October 26

Is trust and accountability part of the culture of your team?  If not you may find some ideas on how to make some positive changesask your team what opp accountable 9 in this article to reduce conflict in the workplace.  If trust and accountability already exist on your team, I hope that you will send me your best practices.  

The following are 2 of the most common “issues” that I hear from my clients:  How to coach others to…

  • Take Ownership or
  • Accept Responsibility

Good coaching and leadership help employees understand these 2 important concepts.  Ownership means “state of fact of being an owner.” Responsibility means “the fact of being answerable or accountable for something within one’s power, control, or management.” 
Combine the two together and we will have a strong individual who acknowledges mistakes and doesn’t blame others.  What a concept! :)

Click here to find out how I can be your personal coach for 2 months.  The Top Level Leadership Tune UP Master E-Course is perfect for employees who want to sharpen or learn  leadership skills in the area of resolving conflict and getting great results.

Below is a resource that I share with my clients in our Coaching Programs.  It includes easy ways to set expectations and discuss responsibility. 

Promote self-awareness
Ask for a self-assessment.

  • How do you think you are doing?

Encourage deeper reflection
Ask open-ended questions.

  • Tell me more about that.
  • What makes you feel that way?

Deliver a reflective statement.

  • So you’re saying that…

Promote understanding of strengths

  • What do you think has gone well?

Reinforce specific effective behaviors
Use a “you” message:

  • Let me share my observations on which you did very well.

    Describe the area to be discussed.

             Mention several effective behaviors.

Redirect specific ineffective behaviors
Use an “I” message:

  • In the area of ____, I observed that…

 Describe factually what you saw.

  • I’d like to see more of…less of…

 Say what could be done differently.

 Describe the ideal performance.

  • The ideal would be to…

State why it should be done differently
Describe the positive impact or benefit of the change in behavior.

  • This will result in…

Create an action plan together
To improve performance, conduct, or attitude.

  • What can be done going forward?

Agree on desired results

  • The goal is…

Agree upon progress checks and dates
How should we check progress?

Define consequences (good and bad)

  • If there’s improvement, _______.
  • If not, _______.

Verify understanding and commitment.

  • To make sure we’re on the same page, could you recap what you believe is expected?
  • Do I have your commitment?

 Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

 PS  Click here to find out how I can be your personal coach for 2 months.  The Top Level Leadership Tune UP Master E-Course is perfect for employees who want to sharpen or learn  leadership skills in the area of resolving conflict and getting great results.

 

Powerful Secrets to Be a GREAT Coach

2014 October 19

Do you know the answer to the following question?  How is coaching different than managing?

One of my Leadership components is a training on this very subject.  My clients want their top leaders to inspire their direct reports while attaining great results.  This blog will help you discover your “inner coach” which already exists. You will reduce conflict in the workplace after you add some of the ideas in this article.

The Difference Between Managing and Coaching

Managing/Directing

  • Telling someone what to do
  • Solving a problem
  • Directive, most input given by the manager

Coaching

  • Helping others solve their problems
  • Reflecting/Facilitating
  • Non-directive.  Most input contribute by the employee

Click here to read my article on 2 4 6 8…Who Do You Appreciate?  Employees!

Coaching Others

Once you start using more coaching strategies you will see your direct reports open up and respect in the workplace will be evident.

  • Coaching is bringing people from where they are to where they want to be. 
  • The secret of a great coach is to instill hope in others.
    • Who can you be?
    • Where can you go?
  • Coaches have the power to influence others to excel.

Stay tuned …. Next week I will include a resource on how to coach others to take ownership.  My clients are always asking me to cover accountability and responsibility in the training programs and the article will take you and your team to a new level.

Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS Make sure and send me questions or ideas that you use when you coach others.  What is or is not working for you?

PPS Click here to read my article on  2 4 6 8…Who Do You Appreciate?  Employees!

 

 

 

 

 

Breaking News! Dysfunctional Cultures Never Work

2014 October 12

cartoon oops fb out of timeHow many times do we have to see the same dysfunctional scenes play out about governmental agencies or corporate teams when transparency or trust don’t exist?  Reducing conflict in the workplace is important in all sizes of organizations.  The following are culture busters that guarantee a culture to crash:

  • Mistakes are hidden
  • People are afraid to speak up
  • Confusion on who to trust or even talk to
  • Morale is at a all time low
  • Lack of transparent leaders
  • etc, etc

We saw this when the leaders of the Secret Service tried covering up for the numerous blunders concerning the President of the United States. 

What can leaders do about this?

Share your ideas on how you show transparency on your teams

Send me your ideas and techniques on what is working in your workplace to encourage trust and transparency.
I will include your ideas (without using your name) in a future blog.  Tell us what did not work, lessons you learned, and what is working now.

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS  Open this link to read and listen to an action packed interview I had with Harriet Myerson on easy and innovative strategies to improve morale.

 

X

Forgot Password?

Join Us

Password Reset
Please enter your e-mail address. You will receive a new password via e-mail.