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Discover Secrets to Add 26 Days to Your Year

2014 August 3

clock and hammer bigDo you want to…

  • Add 26 days to your year by reducing conflict in the workplace?
  • Stop others interrupting you so you can do what you need and want to do?
  • Set boundaries for those “talkaholics?”

Is so, you will really enjoy this post.  I was interviewed by RECHARGE! publication on how to set boundaries with others.
Click here to read the article.

RECHARGE! is designed to help you move forward daily in every sphere of your life. Visit the RECHARGE! website to see articles and videos by experts on self-development topics, such as career, wellness, time management, wealth, and much more. 
Click here to find more articles and videos on RECHARGE!

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

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Hello…Is Anyone Listening?

2014 July 27

Do you know how your team really feels about work?cartoon oops fb out of time
Do they give you ideas on how to improve processes?
Do they feel comfortable coming to you with ideas on how to improve morale?

The most important question is…Do you want to know the answers to these questions?

Hello…Is anyone listening?
Both leaders and employees tell me that their ideas are not listened to at work.  As a result I’ve been talking a lot about RESPECT in my trainings.  We all need to feel comfortable to express ourselves.  The challenge is – not everyone wants to hear constructive feedback.  There is an art on how to give and receive constructive feedback.  

Check out this video and article on Confused about Constructive Feedback?

The following questions will help you create an environment of RESPECT

  • What are 3 things I do that you like and dislike?
  • What can we do about this?
  • How do you think we can improve meetings?
  • Do you think some employees get better treatment?
  • What would you do first if you became the leader of this business?
  • What should I know about your work that I don’t know?
  • What do you need to know about the business that you don’t know?
  • Do you feel confident to speak your mind without worrying about negative consequences?

Thoughts from Joyce

The questions above are great ways to start removing barriers.  Make sure that you are open to this constructive information.  Train your team how to give feedback.  Tell them that this is NOT the time to become sarcastic, negative, or silent.  It is your way of showing that you want to listen to their ideas.  Once they give their feedback, tell them what you plan on doing or not doing as a result of this conversation.  Feel free to contact me with questions if this is new for you or if you want more details on how to have a successful conversation with your team.  Let me know the results after you ask these questions.

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

Check out this video and article on Confused about Constructive Feedback?

 

 

A Powerful Leadership Secret to Use at Work and Home

2014 July 20

dylan and sushiDo you want to learn a leadership secret to reduce conflict at work or home?  If so, think about the word, expectation. We all use the word expectation many times during the day.  My question for you this week is…Are you communicating clearly what your expectations are to others?

The meaning of expectation

A belief that something will happen or is likely to happen.

Challenges from my clients

My clients tell me that they are disappointed when their team does not follow through or deliver expected results.  I ask my clients if they were clear on what they wanted their team to do. They tell me, “Joyce, Yes I was very clear.”  Many times we find out the missing link after we have a meeting with the team and leaders.  The team usually expresses that they did not know specifically what was expected of them while leaders did a bit of “mind reading” thinking that their team already knew what they needed to do.  This is a common mistake that I see many leaders do.  It is easy to fix.

A great example from a Hospital CEO

I am very clear when I interview each new hire for our hospital.  I am the last person on the team who interviews the candidate since I trust my employees to select qualified people.  I tell the candidate that “It’s not my job” is never tolerated here.  Everyone helps each department out.  We all help with patients and wheel them to their cars when they are discharged, if necessary. “It’s not my job” is not tolerated here. I am extremely clear on my expectations and ask them to repeat what I tell them.  This way I know that I was heard! 

A strategy for you to use at home to insure that your expectations are understood

My daughter, Wendy Edelman wrote the blog post below. She works at a MI based software company, Techsmith.   Her message can be used by anyone who wants to get outstanding results from his or her family.  Enjoy and let me know what you do at home or work to make your expectations clear.

The Productivity Activity: A Mom’s Take On The 20% Project

You may be familiar with the 20% project that some teachers are introducing into their classrooms to inspire creativity and student led learning. If you are not familiar, check out this explanation on 20% time in education. I have heard how many students took the 20% project to heart and have come up with amazing project ideas based on their own interests (running a marathon, creating a stop-motion animation movie, organizing a fundraiser, etc.)

My 13 year-old son Dylan is home for the entire summer with no real plans other than a few chores around the house, and playing with friends. Not a bad deal. Luckily, we live in a neighborhood with lots of kids. But I couldn’t help but feel I was letting him down as a working mom and offering him no activity or structure. Then it occurred to me: what if Dylan could do his own version of a 20% project? My husband and I talked it over, and we came up with an idea that takes 20 minutes out of my son’s extremely not-so-busy day. These twenty minutes would be spent doing anything productive and on something that Dylan wanted to explore. We called it the Productivity Activity. Just what every 13-year-old wants!

Here were our rules:

  • He must do something productive for 20 minutes every day
  • He can decide what that project will beDylan
  • We can discuss what he did for the day over dinner or the weekend

Pretty simple, but so far, very effective!

 I gave Dylan a few ideas of inspiration and he ran with it. We are into our first month of summer and here is what he did or plans to do:

  • Research how sushi is made and come up with a plan to make it at home (we bought supplies for was his 8th grade graduation gift)
  • Learn how to play The Office theme song on his guitar
  • Write his own song on the guitar
  • Continue to write chapters in his thriller novel
  • Master HTML with his dad (they have been using codeacademy)
  • Learn the fundamentals of hitting a speedbag (Rocky was his inspiration)

I wanted to share this idea with you because Dylan was so receptive from the very beginning and shows no sign of slowing down. If you do try this with your own kids, the key is to let them pick what interests them. I would love to hear your ideas on how to make the most of a very long summer!

AUTHOR

Wendy Edelman

Wendy Edelman is the Education Team Manager at TechSmith. 
You can follow her at @wendyedelman

  • She has been with TechSmith for over a decade!
  • She loves coffee, red wine, and water..
  • She has one son, one husband :), and one dog.

Thoughts From Joyce

Wendy’s blog post is perfect to share with your team.  Communication issues can be solved once we are all clear about our expectations.  This is also an example of how work and home life are not 2 distinct entities.  Company’s of choice know how to help their employees do their best to balance both home and work.  I will share more ideas on this in future blog posts.  Thanks Wendy for doing such a great job with Dylan.  I am very proud of my family and I will be including more articles about us.  It’s so much fun to learn some great lessons from my kids and grand kids.

Click here to read Powerful Presentation Skills Secrets From a 13 Year Old.  Yes it is also about Dylan.  Learn key ideas to make your next presentation powerful and successful.

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

Stop Complainers at Work or Home

2014 July 13
by Joyce Weiss
Stop Complaints Now!

Stop Complaints Now!

I see a pattern lately in my training sessions concerning conflict in the workplace and at home.  After my clients learn new skills to use when they have tough conversations at work, they usually say, “Joyce, I can use these tools with my kids or partner!”  This is music to my ears.  One of my main reasons to work as a Business Conflict Resolution Consultant is to help others  gain balance their life and to deal with conflict in a positive way and NOT let it fester inside.  It’s all about the results that you get.  Remember, You Get What You Tolerate!

This article has 2 resources.  One tool that I use during my Be Direct with Respect® Workshop and an exciting article written by my friend and colleague, Lisa Lapides Sawicki.

This technique will help you stop the BLAME Game at work or home. 

The next time someone starts blaming someone or you try this tip.

“The kitchen is a mess (this can be at work or home)”  Instead of making excuses and saying, “No it’s not”  or  getting defensive and saying “I’m not the only person who uses the kitchen.”  Stop the vicious blame game cycle and say, “You are right.  The kitchen is a mess, let’s stop blaming others and start working together to fix this place up to get ready for our meeting.” 

I can hear some of you saying, “Joyce, this conversation will not recognize who made the kitchen dirty.”  You are correct!  This technique stops the constant complaining and gets results…a clean kitchen.  A future blog will cover how to approach the person who is responsible for making the mess.  This technique helps when you want to get some quick results. 

Here is the article that was written by Lisa Lapides Sawicki

Click Here to read the very interesting and informative article that was published in CNN.Com. You will find great ideas on how to deal with tough conversations.

Lisa Lapides Sawicki is a Certified Life Coach who specializes in Romance and Adult to Adult Relationships.  She also has a background in dealing with Narcissism.
You can reach Lisa at 619.722.5056.  Check out her website   You will not be disappointed!

Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant

I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

 

Your Employees Won’t Know the Expectations You Don’t Bestow

2014 June 29

start a discussion commit 10We all know that communication is the most common challenge that causes much conflict in the workplace.  The biggest issue for my clients is when their team seems confused about their expectations.  I always ask the leaders if they are sure that they have communicated their expectations in a clear way to their team.  The answer is usually, “Of course, Joyce, my team knows what I expect them to do.”  This is where it gets extremely interesting!  Employees let me know that they are NOT clear about their job functions or responsibilities when I interview them for the training.  Where is the disconnect?  The answer depends on so many factors. 

The main idea in this article is for leaders to ask themselves if they communicate what they want to to team in a detailed and specific way.  Mind reading gets all of us in trouble.

Many leaders have these unspoken expectations:

  • When you disagree with me, let me know.
  • Don’t wait until the last minute to start a project.
  • I expect projects done on time, even if it means working late.
  • I want you to take the initiative and think for yourself.
  • Give me regular status reports, so I don’t get last minute surprises.

Check out this article on There is not a law against sharing ideas with your team

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

Check out this article on There is not a law against sharing ideas with your team

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