Bold Solutions to Boost the Bottom LineJoyce Weiss Training & Development  

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The Certified Speaking Professional (CSP) designation is the highest level of professional achievement at NSA. It recognizes a commitment to ongoing education, proven speaking experience and ethical behavior.
National Speakers Association is committed to helping its members achieve their highest levels of competence as professional speakers. To fulfill that commitment, the NSA Board of Directors has adopted Professional Competencies to be mastered by Association members.
Best Practices Certification is gained after completing Management Impact Institute's extensive business program that give business owners the practical tools needed to take their businesses to the next level of performance.
Michigan Business & Professional Association is a business organization that represents over 20,000 members throughout the State of Michigan.  They are known for the service, education, advocacy and solutions they provide for their members.
Inscape Publishing is the leading provider of instrument-based learning systems. Inscape distributors help organizations gain insight into employee's attitudes, behaviors, and potential in the workplace-building a workforce that is aligned with a company's strategies and goals.



The following questions are those frequently asked by our clients. For your convenience they are included here. If you have any additional questions, click here to contact Joyce directly.

Our team has been functioning well for years, but now we are merging with another company. How can Joyce help us continue the momentum, while we create a new team?

For a merger to be successful, Joyce has found that both sides must understand the strengths and weaknesses each team brings to the table. Sometimes this is difficult to diagnose, as many employees experience strong emotions, including fear, anxiety, and distrust about the merging process. Joyce meets with employees from each team in order to bring all issues out into the open. Her engaging personality and highly adept skills create an environment of trust and honesty, so deep concerns can be openly discussed and resolved. Joyce can address the issues of employee capabilities and workplace expectations through a variety of exceptional tools that will aid in building a cohesive team.

What kind of system does Joyce use when facilitating?

Joyce's system is based on the following 4 step plan:
  1. Discovering key issues is done through one-on-one phone conversations between Joyce and employees who work in various areas of the company.
  2. Acknowledging all emotionally charged concerns in a non-judgmental forum.
  3. Resolving the issues by providing solutions and tools that will enable employees to feel empowered long after the presentation is over.
  4. Maintaining the forward momentum begins with the executive debriefing session and continues with follow-up calls throughout the training project. This additional support reassures Joyce that her programs are making your project a success.
Does the program order matter?

Yes. Joyce's experience has shown that there are three critical areas that must be accomplished in a business to maintain growth and profitability.

  1. Communication: A solid communication foundation is essential for increased productivity, problem solving, and cost effective processes. Without it, the work place can become emotionally charged. Personnel issues dominate over business goals. Joyce's Be Direct With Respect® strategy revitalizes communication. It provides empowering tools to maintain an open and productive work environment.
  2. Team Work: Building good teams is what separates businesses from industry leaders. Individuals with strong communication skills can be trained to effectively utilize a group's strengths and compensate for its limitations. Synergize Your Team will help your business produce more powerful, energetic, and innovative teams that can take your business to a new level.
  3. Work/life Balance: Confident individuals and powerful teams may still have personal issues that can create stress and affect productivity. Understanding how to set boundaries between your personal and professional life is an important aspect of this presentation. Take the Ride of Your Life is a powerful and enlightening program, which will help reduce personal stress and improve morale in the work environment.
Is personalized coaching available for individuals who may need additional assistance?

Yes. Private coaching is an option occasionally used by clients to insure a united team. Sometimes, following a training program, individuals have trouble maintaining the new process. This is usually due to personal issues not directly connected with work. A personalized coaching session can be arranged to help get a team member back on track.

What happens once we hire Joyce?

The personalization starts immediately! Joyce begins with a pre-program survey, which provides information about your project's specific goals and expectations. A list of employee names will be requested for brief phone interviews. This provides a "snap shot" of the strengths and weaknesses of the team and company. If necessary, additional tools will be utilized to get a clearer profile of your team. Based on the information compiled and the company's goals, a customized program is designed. Before each program, Joyce discusses her plan of action with leadership, to make sure expectations are met. After every presentation, an executive debriefing is provided.

What is the Executive Debriefing?

Upon completion of a program, Joyce personally shares her findings with executives or the CEO. Business leaders have repeatedly expressed the added value this feedback has provided them for planning future goals.
 
 

 
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