Conflict and Resolution Specialist

With innovative and creative techniques, Joyce helps companies dissolve communication barriers. Her expertise helps synergize teamwork by empowering employees and team members with skills that accentuate strengths, identify and improve weaknesses that increase positive attitudes and ramp up employee motivation.

Joyce will interview key people to discover how they are resolving conflict and using stress reduction techniques at work. She will find patterns as to how the company can improve communication with listening skills exercises.

The following are scenarios where Joyce helped her clients with techniques to build trust, resolve conflict and interpersonal issues, and improve communication:

• A couple of team members were sarcastic to others on the team.  This consistently closed down communication. Joyce guided these individuals on how sarcasm and negativity were destroying morale.
• Silence was the norm in staff meetings. This created discomfort and confusion because team members didn’t share what was REALLY on their minds.  Leaders learned how to engage employees by encouraging more 2 way communication.
• Change in leadership, mergers, workload, and budget restraints created conflict for numerous clients. People had difficulty in finding opportunity when their Status Quo was challenged. Joyce helped her clients find hidden opportunity by facilitating the teams to resolve conflict and start  looking at the good things happening at the company.
• A couple of team members were rude to clients or colleagues and showed a lack of respect to others. Joyce coached the groups and individuals to use Be Direct with Respect® - a tool which improves communication and concentrates on results.

Hear Larry Henry – Owner/Producer at Two Floors Down Productions LLC -  interview Conflict Resolution Expert Joyce Weiss on key tips for leaders on how to be DIRECT WITH RESPECT® .  Get her POWER TALK FORMULA along with communication action strategies to improve morale, minimizing stress and conflict in the workplace.  Get the scoop on how to walk the line of being honest, sincere, and improve the communication outcomes for teams and leaders and how it affects your bottom line!

Here is Joyce's podcast describing how direct communication helps resove conflict:

Please watch these short video testimonials describing how Joyce's clients found solutions from her programs: